Customer Reviews The North Face Metropolis Parka

fit was not great

For the price, I expected more. The logo (front and back) is like an iron on and it is very faint. Would have hoped for a better lining. Pockets are cold inside, would have been nice to have fleece lining and pockets aren't big enough. Hood looks weird when on- cone shaped. Inside there is only one small zip pocket. Not impressed

All wrong, from the Quality, to cheap snaps in the hood. I have a hard time trying to zip up the pockets as, the zipper part is almost not even there, it's weird. Just buy something else.

I was small in the shoulders and bust area. I would have liked to just exchange for a bigger size but the process is NOT easy. You must first return then re- purchase instead of just exchange. I really liked the coat but not the fit. I did not repurchase but would have if I could have just exchanged.

I have never regretted a purchase more in my life. If you want a functional hood, skip past this jacket. I look at the snaps wrong and they unfasten. I literally can't even hang it by the hood because it unsnaps. After a week of wear, so much down is leaking out that I need to bring a lint brush with me. Seriously, down everywhere. The North Face customer service has been less than helpful. I wish I would have read the reviews first (I bought in-store). Looks like there are LOTS of similar stories with this jacket. Shame on NF for selling a product with known issues.

Sizing is small. Buy a size larger. Zipper was hard to use and immediately got stuck. Returned. Beware, returns take weeks to get to its destination.

I fell in love when I saw this jacket and then I was really let down when I got it. I purchased the XXL which is a little bigger than I normally wear, but I wanted to be able to layer underneath. The arms were too tight just wearing a light tee shirt and I saw that on other reviews as well after the fact.

I used this product for two months and the stitching came undone. The feathers come out also.

Disappointed on the hood it kept on popping out

This jacket is lightweight and very warm. The biggest flaw is the hood and how it's attached. If it was just sewn in it would be 100% better. I would recommend this to a friend if they fix the hood. It just makes it frustrating to deal with the hood every signal time you're using it. If they fix the hood it would be a five-star review for sure if .

As a New Englander, I've lived in The North Face products for years. The quality has always been top notch, so when I needed a new winter coat, I knew where to turn. Unfortunately I was extremely disappointed in this coat. First, the "detachable" hood is terrible. It snaps on with a few buttons, so every time you pick up the coat by the hood, it comes off. It comes undone way too often. Next, this coat is not winter-proof at all. Will it keep you warm running errands? Sure. Will it keep you warm and dry when outside for an hour? Absolutely not. This coat is not waterproofrain or snow, you will get drenched. If it rains or snows while wearing this coat, my layers underneath end up sopping wet. Certainly not worth that huge price tag for such terrible quality.

This is a great jacket for weight as its lighter than the Arctic. However, the design this year is not a good fit. The top of the coat is WAY too small for the body. I am always a small or xs in North Face and even the medium in this coat in the shoulder is small and then the bottom is huge. The Metropolis II was a much better design and sizing the same as other North Face jackets.

Hood buttons are WEAK. The hood detaches if you even look at it wrong. The zippers on the pockets are so tiny, impossible to zip them up if wearing gloves

This jacket is warm, but the hood always falls off! It is a snap closure w/ zero reinforcements! It fell off when I took it off the hanger, hung it up, and tried to put it up. Poor design!

I use this jacket almost everyday walking to class in New England. It is so warm and i love the jacket but I can not express enough how annoying the hood is. The buttons come un-done at the slightest tug. I need it to protect myself from the snow, but if I put my head to far down the hood buttons become un-done and snow is getting into my back. A zipper or maybe stronger buttons would be nice because I have almost lost my hood multiple times now.

Wanted to keep because loved the coat but hood was always falling off, snaps are cheap plastic .,,poor choice in design !!

This is an ok jacket. I had higher expectations but probably should have listened to the reviews before buying. There are tiny white feathers that come out of the jacket all over. It's even causing a hole to appear because of the feathers coming out. Would not buy again.

The coat is fairly warm but that hood detaches way too easily ! It fell off and someone had to bring it to me as I was walking . I could easily have lost it

Goose down fill comes out after a few weeks of purchasing it and the hood detaches VERY easily (wish it was sturdy to match the quality of the jacket.

Good length, very warm and good price. Hood doesn't stay on though.

This is my second Metropolis parka. The first one from a few years ago. What a disappointment on my second one because hood has plastic snaps that constantly unsnap! Happened before I even wore it! My first parka did not have snaps it was sewn and part of parka. The hood is so toasty and warm so if you truly looking for a 550 fill you need the hood. Shame on you North Face for using such inferior snaps.

I really like this jacket BUT the buttons on the hood are flimsy and weak. The other reviews were correct about how easily the hood can snap off. After putting the jacket on, I reached back to try to put the hood over my head and immediately four buttons unsnapped. I can use a jacket with a hood that can unsnap into an instant so I'm returning this. I hope they improve the buttons on the hood because the jacket itself is lightweight and warm.

The jacket was great quality .. but I didn't like the fit. The seam at the waist line made the bottom half of the jacket very unflattering (on my body anyways)

Not warm enough as reviews stated

I've owned this jacket in previous years unfortunately this year the hood snaps are defective and the hood detaches extremely easy and is very bothersome. I am going to return it. I would not recommend this jacket until they get the hood issue figured out. So bummed!