Contact Information

Service at your fingertips! You can easily request a return, print a free return label, and request certain exchanges via your Order History under "My Account."

Can't find what you need? Our Customer Loyalty Team is available 24/7 on all support channels for anything you need!

1. CALL the Zappos Customer Loyalty Team:

1-800-927-7671

2. TEXT the Zappos Customer Loyalty Team:

Text CHAT to 1-833-927-7898 to chat with the Zappos Customer Loyalty Team by text.

By texting CHAT, you consent to receive text messages (including automated and marketing messages) from or on behalf of Zappos at your mobile number provided. Consent is not a condition of any purchase. Text STOP to end your chat. Message & data rates may apply.

3. CONNECT WITH LIVE HELP:

Ask your question right now with a member of the Zappos Customer Loyalty Team.
Go ahead - start a conversation now!

Frequently Asked Questions: Answers to our most commonly asked questions: Frequently Asked Questions
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