Customer Reviews The North Face Metropolis Parka

The jacket itself is nice but the snap on hood is a nightmare, everytime I pick up my jacket the hood falls off, very annoying, it even unsnaps itself when I'm wearing it. Will not be buying again

Great product and great gift . Light weight and keeps warm!!!

I had to return it. I dislike the new design so much. It made me look huge!

I have a 2009 Metropolis parka that has held up remarkably well but now showing it's age was thinking about replacing it the last few years & retiring mine for dog walks. I have tried on the newest iterations & have come away without purchasing & very disappointed. Everything about the parka feels & looks like a much cheaper version of what I still own. Sadly, this parka will never measure up what I expect for the money & I will move on to another brand with higher quality parkas even if it costs more to last longer.

I live in Chicago, and for the winter heavy downs are must! I was excited to try The North Face, because I've seen the brand for years now, and just thought why not give the brand a try for my "every-day winter coat." The North Face is way too hyped up! I could tell by the way it was packaged the coat would be thin, and upon trying it on I was EXTREMELY disappointed. I felt like if I were to walk outside in the bitter cold, I'd love wearing something not as heavy as a hoodie and that the cold would rip right through me. The down layer is VERY thin, and for the coat to be a medium the sleeves were very short. I had high hopes that this coat would keep me warm, but I promptly sent the coat back, and will not be ordering again. For the price, I expected something durable and heavy but the coat was nothing like expected. Very thin, very lightweight. Honestly, don't know why people order The North Face, I won't be trying it out again.

The overall coat is so warm, long and cozy. However, the hood is terrible! Many times I've grabbed my coat by the hood only to be left with the hood on my hand. Very disappointed with the cheap plastic snaps that are meant to hold it up.

I waited my entire adult life to purchase a North Face jacket. I had always wanted one, as they had such a reputation for quality. I have worn this coat a handful of times...the feathers are coming out all over the place. The zipper is already broken. The snaps on the hood are so cheap, that if you pick the jacket up by the hood the snaps let go and the hood comes right off. I am so disappointed, words cannot describe.

Super disappointed with the quality. The hood comes off constantly due to cheaply made snaps. I have literally LOST the hood twice, and now it is gone for good. A grown adult wearing the jacket as designed should not be afraid of loosing the hood to their expensive winter jacket.