Customer Reviews The North Face Metropolis Parka

I have owned this style jacket for 10 yearsthis one has plastic snaps to hold hood on that DO NOT hold! A wind blows it off, you cannot hang it or hold it by hood.

Great jacket but after washing it has been terrible.

poor quality I returned the jacket

I am a big fan of North Face. I bought the Metropolis parka and was excited when it was delivered. The logo looks like it was ironed on. The zipper is cheap and doesn't easily zip. Poor quality and not what I've always received from North Face.

Returned this item. Strange and unflattering cut.

I bought it and returned immediately. It's super bulky and shapeless

Jacket is nothing like the old version. The clasps are plastic and there is no zipper protection like last versions. The quality so pathetic. I cannot hang my jacket without the hood falling off.

After waiting 3 weeks for this coat, I found out it never left the building. I asked for a refund.

I loved the old Metropolis Parka from a few years ago. I ordered the most recent model to upgrade as the down in my coat is wearing away. This model is terrible. The cinched waist is way too high and positioned weirdlymaking it extremely uncomfortable. It's also much thinner and more flimsy than the previous model. It doesn't seem like it would be warm enough for the severe Chicago winters where I live. Sadly I have to return it. Please bring back the older model from a few years ago.

I don't like the new slim fit at all. I returned it. Bring back the original Metropolis!

I loved this jacket up until I washed it. I followed the EXACT instructions the company provided on the tag. Yet the down feathers clumped together and the jacket smells mild-dewy. The jacket is ruined

Bulky

Wish I returned it. Just got it and feathers are coming out

I only wore this coat 3 times and the feathers are coming out and the hood keep popping off Waste of money

Even though I ordered an extra large I found it to be too small to put a sweater on underneath. It is beautiful but cut too small. I returned it.

I prefer the old style better. This style cinches in around the waist then puffs out just above the hips. It accentuates curves. It made me look bigger than I am which isn't a look I was going for. I'm 5'3" and 140 lbs. Medium fits perfect. I'm returning it. I'll either keep my old one or find something else.

zipper broke after about 20 wears. only worn in and out of car no heavy use.

This is a gorgeous jacket, but material is thin and snagged on something it shouldn't have for the price. Ripped large hole in side and I had to throw away. Only had one season too! Prior to rip, hood was lost at some point because the snaps are small and don't secure the hood. My niece had the same jacket and had same problem! Would NOT recommend.

I ordered a medium expecting to fit bigger as I am normally a small! 5'0 and 120 pounds and this cost was so tight in the arms and I couldn't even zip it!!

The hood falls off for no reason at all. Coat itself is fine but if you need a coat with a hood do not buy this one because the hood will fall off and get lost and TNF will not replace it.

Really wanted the quality of NF because I love the warmth of your products but this coat was overly not flattering at all. I'm currently trying to sell mine. Bought it brand new last September and only wore it four times. I was embarrassed by the way it looked SO PUFFY on me!!!!!!!!

First of all, the hood is pretty much unusable because as soon as you put it on, the buttons snap off. I cannot express to you how terrible the buttons are. They are flimsy, cheap, and never stay on, so don't buy this jacket if you need a functional hood. In addition, the jacket itself is poor quality. There is not enough down in the jacket to fill it, and I can literally feel my arm through the jacket because there is no down in that area. Within a couple weeks of wear, all the down started to come out of the seams and in other random areas of the coat. It is a terrible design combined with terrible worksmanship, making this jacket not worth your money. If you want a jacket that's long lasting, DO NOT BUY THIS ONE. You have been warned.

Hood does not stay on. Not worth the money. Would of returned if I had the time. Dissatisfied

Hood will not stay attached because the snaps are weak. We returned the coat.

This jacket would be great if the buttons on the hood would stop falling off