The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews New Balance WW813

Write A Review

Rating Summmary:

938 total reviews

Review Breakdown:

53%5Rated 5 stars out of 5

16%4Rated 4 stars out of 5

11%3Rated 3 stars out of 5

8%2Rated 2 stars out of 5

11%1Rated 1 star out of 5

Customer Fit Survey:

75%"Felt true to size"

79%"Felt true to width"

75%"Moderate arch support"

Additional Reviews

Sort by:
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I buy my shoes a half size large and wide because of my orthotic inserts and hammertoes. This style shoe runs small so even though I ordered up, it is too snug.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Hi I just purchased these sneakers but will be returning them because they don't offer enough support, the good thing about them is they were finally wide enough being a 4E, but I will go a half size larger for more wiggle room in the toe area.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Disappointed in the misrepresentation of the width. There is no way these were extra wide! I always buy that width at the New Balance stores, were these seconds? They were barely wide. Come on New Balance !
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
My disability requires specific features in a shoe which have been present in every pair of NB that I've worn. This particular style lacks any element of an arch support, and the grommets for the laces are placed closer to the toes than to the leg, causing me to walk out of the shoe even when tied.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wore them for half of a day and that’s all I could stand. They are not comfortable
I'd also recommend:
928’s. Haven’t been able to get them
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I have worn New Balance shoes for many years, but the latest pair was disappointing. Width does not seem to be as stated leaving the shoes uncomfortable.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I bought 4x but they are not very wide or comfortable.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
So disappointedI have many NB shoes in this size. When I opened the box, I could see these shoes were not of comparable quality. When I tried them in, there was open space on either side of tonguenot sized correctly.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Not a comfortable walking sneaker. Too little cushioning
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The product did not fit, I've worn New balance sneakers for a while so when I bought the same size I always buy from them I was disappointed when they didn't fit
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really like the appearance/style of these shoes but the hurt the outer edges of my feet if I walk in them for very long. I have high arches and problems with foot supination. These shoes do not support my arches.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very disappointed with this shoe. The fit was similar to shoes costing a fraction of this shoe. I have been buying New Balance for years. Unlike most US manufacturers, they used an American foot last to construct their shoes, not an Asian one (tighter thru toes, overly wide heel cup). That is not the case now. Interestingly, I buy a pair for exercise and a black pair for work. The black pair was very different and much more uncomfortable and cheap appearing than the white pair. That was not the case 6 months ago
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I didn’t realize these actually had regular shoe laces, strike 1. I have a high instep and I immediately didn’t like the feel of that, shoe fits way snugger allegedly this is a wide 11 and certainly doesn’t feel that way also my toe was hitting the front of the shoe. I am actually a 10 so I always order a size up for more room
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was looking for New Balance walking shoes that are waterproof but the style of these is more like work shoes - stiff and not cushioned - than the walking shoes I'm used to . Also really unattractive.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The only redeeming thing about these shoes was plenty of room in the toe box. Arch support was non-existent and it felt like walking in a cheap pair of generic shoes. I expected better from NB. I've worn their shoes for years. This style fell far short of my expectations.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I returned them for a full credit. I hope it's being processed. These were not worth the $89.00.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The new walkers {813} were at least an inch shorter than the shoes I am wearing now. Could not fit foot in them. Will have to order a bigger size.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Very disappointed,No support. Not comfortable Very cheaply made.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The shoe is wide enough, but the toe box is so low that is scrapes the tops of my toes. And they are very unattractive no the foot. They look like platypus feet! Do not recommend. Would return if I could.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Hard, stiff shoes with no arch support and a flat hard insole. Tighter than they should be across the in-step. Would not recommend.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Sorry. These do not fit correctly. I will be returning them. I cannot buy shoes without trying them on. Even when in hand, it can be difficult. I just bought a pair of New Balance totally different style at a department store. There were three boxes that had my size listed, but two of them (I think they were the same style) were too tight. Fortunately, the third pair fit, and I will be using until I can find a black leather dressier shoe.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Way too short and tight. I wear size 10.5, measured well for these and they are way too small. Too late to return them. Disappointed that the same size as I always wear is a mis fit. When comparing them to my other NB, they really are shorter. They will be going to Goodwill. .
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn the same size New Balance shoes for years. While this style was slightly different from my usual-my usual isn't currently available-these were much wider than my normal medium width. I had to send them back.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I ordered a half size bigger than I normally wear, no wiggle room in toe box. The support is flat-non existent. I need to put a support cushion under the flat "arch". Expensive when you cannot wear them right out of the box.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Size was as expected but foot bed and inner sole were very hard.
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.