Customer Reviews New Balance WW813

I have worn the NB 811 pink ribbon roll bar shoe since it was recommended to me by my podiatrist. I am a nurse, working 12 hour shifts with osteoarthritis in my feet. I was having awful pain in other shoes. I had no pain from day one with each new pair of 811's I purchased over the years. No blisters, no rubbing, etc. The new 813's KILL my feet! I cannot wear them! I can't even get out of the house in them before my feet hurt. PLEASE! BRING BACK THE 811'S! They were a GREAT shoe. Very disappointed with New Balance for letting go of something SO GOOD for something SO BAD! :-(

Over the years I have bought over 20 pairs of the various 800 series from NB. They saw me through years of teaching--great shoes. But now NB has downgraded the shoes for the 813 model--less cushioning, smaller tongue,sole with tiny, dirt-catching crevices, etc. A lower price is no consolation, and now I must sadly abandon the 800's and look elsewhere for shoes. Really disappointed in the New Balance decision to lessen the quality of what had been a great shoe series.

I was told this was a replacement for the 811. It does not compare in any way. No cushioning at all no comfort whatsoever. The shoe is also so much lower around ankle so no support there. I returned them.

I wanted to order another pair of 812's but they were not available so ordered 813. They are not nearly as comfortable. Not enough room in the toe area. I will be returning them. Sure wish I could get the 812!

Have had several pair of the 811 and 812 and loved them. The 813 slipped at the heel, my toes touched the end and the straps were to long. Returned them. Same size in the 577 fit fine. Have had several pairs of the 577.