Customer Reviews L.L.Bean Ultralight 850 Down Hooded Jacket

Just gave this for a gift for Christmas. He opened it and it had a tear. The price is way too high to let quality defects slip through like this.

Brushed up against a branch while working in the yard and the jacket ripped wide open in two places. For a coat that's meant to be used outdoors, it doesn't last. Had it for a week. Tried working with customer service in store and online and was brushed off both times. I've bought LL Bean products for years as well as many other brands and never had issues - really disappointed with the quality on this $250 coat.

Loved the jacket but the zipper to the inside pocket broke three days after I received it. The zipper was made of plastic.

The coat looks great and feels great but the exterior material cannot withstand basic everyday activity. It's extremely thin and mine ripped after 2 months of regular wear (mind you, I work remote so don't use it daily). Not sure how exactly it ripped. I must have bumped into something, but it's definitely not worth the cost. $250 for 2 months is not acceptable. I shouldn't have to avoid touching anything while wearing it. So if you're looking for a coat that will last, maybe pick something else.

This jacket tore in two different places within 1 month of occasional wearing. It was a shock that it tore with regular use. One tear came from passing by something and the other we are not sure how.

The jacket is warm, lightweight and nice looking but when I put the hood. on and tighten it enough so it won't blow off it closes down over my eyes. Very dissappointed. Anybody else have this problem?

Can't believe it did not make it thru one wash. After the wash the material was non existent. Called llbean to explain the situation and I am very disappointed with their response and inability to take care of the defective product. I would not recommend this jacket.