Customer Reviews L.L.Bean Ultralight 850 Down Hooded Jacket

I very much like how light and warm the jacket is. But for hiking in the woods especially if one encounters thorns, the jacket is not good. The fabric tears easily. Mine is a few years old and down feathers are coming out of the seems. I did call about a return of the jacket, it was reaching the end of its "warranty" but I never got around to it. I still use the jacket despite its flaws. This jacket could stand a redesign or an alternative that is light but has a more rip resistant material.

Warm coat, but not very good at keeping cold air out. The neck area and hood were a terrible fit. Bought this for walking the dog and had to layer up with a scarf to keep the wind from getting inside the coat. Hood was made for a giant head...would need a very thick stocking hat under it to use.

This hooded jacket was warm down to 10F in Vermont winters, fit as predicted, had well-placed pockets and durable zippers, and the hood was adequate. However: as others have noted, the Pertex shell is not ripstop and tore easily and frequently. After three months there were so many holes, and duct tape patches, that it became unusable. In addition, while the 850 down may be water resistant, the Pertex shell is definitely not. For similar cost, more durable and water-repellant down jackets are available from a number of other quality outerwear providers.

I am disappointed with the quality of this jacket. I have taken good care of it. A week ago I reached down to pick up a cloth. The sleeve and hem of the jacket brushed a bush, leaving two small tears. The material rips in a line, so the tears enlarged. The folks at Bean were pleasant, but called my brush with vegetation an "accident." I was told I should buy Tenacious Tape to patch the tears. I expect a Bean product to hold up under normal use.

It's a great jacket when new.. Warm and lightweight. But the nylon shell rips sooo easily. Mine has duck tape all over it trying to cover the holes and leaves a trail of feathers everywhere. I cannot recommend purchasing this jacket as an other layer.

So bought this jacket last January - loved it: warm, light weight, and a perfect fit! This October I wash it in cold wash, low temp dryer in preparation for winter. Insulation is missing in half the hood and three sections in the back. So I had to send the original one back, separately placed an order for a new one. Unfortunately, I had to pay full price vs. the sale price I received last January.

Wearing this jacket in winter weather (0-25 degrees), left me feeling unprotected & cold. I returned the jacket to LLBean.

Looks and fits very well. Supposed to keep warm down to 25 degrees, but falls far short. At 40 degrees and less, it feels cold, particularly in the upper chest area. Have tried for two weeks but am returning -- just doesn't do the job.

Very poor quality. I'm surprised, that for $250, LLBean would sell this item. Very cheap and flimsy. Inner sleeve lining came out of the large sleeve opening. I returned it.

The coat fits great, and is warm until about 20 degrees. Also, once the coat gets a little wet it is useless, which was disappointing. I used it to snow blow several times, and every time it got wet it lost all the insulation quality. The hood is great, and very functional. I have also had it get small rips, as the shell fabric is a little weak. I'll need to purchase another coat, but will keep this one, dealing with the limitation. As with several other recent purchases at LLB, I feel they are compromising quality. I wish they would simply charge a little more and not cut corners, as eventually it will hurt their business.

My wife bought me this jacket for Christmas and I wore it yesterday, temp 39 with a wind chill of 25 degrees. My hands got cold in the pockets and the coat didn't provide the warmth level advertised.. I have purchased items in the past and have been extremely satisfied with them.

The fabric frayed at the bottom of the coat in many places. Poor quality of sewing or material or both. Another coat was sent. My son really likes this coat and the color. It was a little tight in the shoulders. We sent pictures with the return. Customer service is excellent.

LL Bean blocked my first review, so I'll keep this short and sweet. This jacket looks great, and that's it. It's not as warm as they claim it is, it fits like a trash bag (like most of their other clothes, it's big and baggy all through the torso), and the sleeves are too short for the size. I have tons of other great outdoor jackets and many with less down fill than this, and they all keep me much warmer than this. There's no way this is 850 fill. I have a 700 fill and it's a thousand times warmer. I was actually starting to get a little cold when it was around 20* with some wind. Overall, I'm disappointed with this jacket, how it fits, and how little warmth it provides. I'd like to say a lot more, but LL Bean blocked me from posting my truly honest review. I won't be shopping with LL Bean anymore, as ever time I try to buy clothes from them, they have the worst fit and horrible quality control. I've tried on over 30 different shirts, sweaters, and jackets from them over the last few years, and only a few of them fit correctly. And this jacket is no different. I should have kept my receipt for this so I could return it.

I bought the coat for my son. It is light weight and keeps him warm. We were happy about it. However, after only wearing for a week, couples of places have the tiny holes and white feather starts to come out. I don't think it gonna last a winter. This is an expensive winter jacket compare to other brands, very disappointed with the quality.

Order was canceled right before Christmas. I was guaranteed that it would come in time, kept checking my doorstep for the package, then a few days before Christmas Day I was notified that it was canceled. I called customer support and they just said "too bad, it happens sometimes". No accountability for visibility into what went wrong. Customer service was going to call around to see if any other stores had the coat, but I never heard back from them. Disappointed in one of my favorite brands. Things have definitely gone downhill lately.

I am so disappointed Ted with this item. So thin, lots of wrinkles and looks so cheap one.

My son had this coat for two winters, and it was great -- it still looks like new despite being put through its paces by a middle school boy. He grew a lot and I recently purchased him the same coat one size up. I washed the new coat a few days ago (following the laundering directions on the tag) and the insulation in half of the back has migrated to a giant clump the size of my fist. In some areas, the insulation is gone and there is nothing but the nylon shell. It was such a disappointment given our prior experience and the price paid. I've been an LL Bean customer for many years and this is my first negative experience.

Nice jacket, but I've been having ongoing issues with the feathers. They keep coming out and sticking to my inner layers, which was annoying but manageable at first. However, a feather actually poked through and made a small hole in the outer fabric of the jacket, which is really disappointing. I've only had the jacket for about a month, and now I'm worried it won't even last the season. This doesn't seem like the quality I expected.

Misleading pic online and in catalog. Much less down in reality. Would not recommend.

Had this jacket for a couple of years now I loved it. It's extremely expensive but it's been the most versatile warm and lightweight jacket I've ever owned in my life. The washing instructions say you can wash it in a washing machine on cold water with like colors, but when I did the down in the one arm completely separated and fell out of place and matted up in balls in a couple different areas of the arm. Basically the jacket is ruined and will not look right when I wear it and I'm extremely disappointed about this never spent so much money on a coat in my life and to take good care of it and adhere to the washing instructions inside the label and the jacket just basically did not wash right and is ruined.

This coat is way too thin and cold. It is greatly overpriced for what you get. Is it a poor quality and DO NOT would not recommend it at all. I returned it because it was a waste of money.

It's much more cool looking than it is warm. For the price it should be much warmer. Very thin and the wind blows right through it. Very disappointed. The fit is almost perfect though. 850 down doesn't mean diddly squat when there isn't enough of it. 850 fill power means that one ounce of down expands to fill 850 cubic inches but what good is it if you only used one ounce (for example) to fill an entire jacket. [I bought a $50 puffer jacket (from a brand that actually sells protein as their main thing) and it was at least twice as warm as this. ] As for this one I used it to walk from my car to the store (and back), grilling outside for a few minutes, and attempting to use a self service propane tank exchange (that wasn't working so I had to stand out there even longer). I think my cotton hoodie would is warmer. I must disclose that the temperature is 33 degrees F and wind chill brings it down to 21 degrees F. But if the website would have actual temperature tolerances for their jackets (instead of a little dial that says warm, warmer, warmest) maybe I wouldn't be surprised. I've been eyeing this jacker for about a year now before buying it. It looks just as good as in the pictures. I got the carbon navy one. I guess one pro is that when wearing it inside, you're not burning up.

Customer service is not good. I been shopping with them for over 8 years. But this time they make me don't want to come back

Good Morning - while I was initially pleased with my purchase - just in the last few days I've found a few 'pin holes' in the outer shell that are allowing down to escape. I've only worn the jacket lightly and now I'm afraid the hole will only get worse and bigger.

Bought this jacket three years ago, now they've ruined it