Customer Reviews New Balance WW813

I wanted a new walking shoe and my old NB have been discontinued. Why is that always the case with a great shoe? This shoe is very stiff. The upper is synthetic looking and feeling. I love NB, but these were a real disappointment. There is not much arch support or pad in the sole, although the tongue is well padded as is the Achilles area. I went with a Ryka instead.

I have wide feet, not fat feet. Horrible fit from New Balance. There must be at least half an inch of space above my metatarsal. And there is no cushioning. I thought they forgot the insoles, but they were there.

Felt stiff and cheaply made- Not much padding and uncomfortable

Is this really in the realm of "orthotic" shoes? Sorry, but this has no arch support whatsoever. As soon as I stood up and put weight on the shoes, I could feel the arches sinking. And I'm a featherweight. I can't imagine anyone who weighs a substantial amount and that wears orthotics to be supported at all. Another "test" is to see if the shoe can bend by holding it in your hands and pushing on the ends to shape a "U". Any "orthotic" shoe should NOT be able to be bent...and this one gives, not a lot, but the old model 857...I can't even bend it at the toes. Now for the sizing. I bought a previous New balance shoe in the same size and the fit is extremely different. My toes are hitting the end and the top of this shoe. I have room to move my toes in the old 857 model....that I can no longer find. If these are any example of the type of "orthotic" shoes that are available any more...How frustrating. You can barely find any shoes that have the TPU post and rollbar and a true, solid, orthotic bottom to give real support. New Balance is the only brand I can find a good 11 Narrow. I'm hoping to find some good alternate suggestions in other reviews.

The stitching below the laces was too tight to allow me to wear my orthotics. Although I order a half size up and have been wearing new balance for 10 years, these did not fit.

I’ve had these shoes before and always liked them, but this time was different. After a 2 mile walk my foot was bleeding. I figured they needed to be broken in. I finally had to stop wearing them altogether after another two weeks as they were just too painful to continue. I’ll probably donate them.

New Balance has changed its fit. i’ve tried two different styles and both are completely different from my original shoes. My feet haven’t changed because I wear the same size in other brands.

I already have 2 pairs of 813s. The new ones I have are so narrow and tight. I am a diabetic 2 and cannot afford sores or injuries to my feet. When my new 813s arrived, I could tell by looking at them that they were very narrow. I suspect that the overseas manufacture skimped the sizes of the patterns. The only improvement is that the straps were longer and wider. Would like to return and get the 813s with showstrings.