Customer Reviews New Balance Hook and Loop 577

I've got hard-to-please, wide feet, and work 10+ hours a day on my feet stacking & pushing heavy loads on & off my delivery truck. I've found these shoes durable & comfortable. Like Forrest Gump, that's all I've got to say about that!

I have bought 2 pairs of these for my Dad and have sent both back. On first shipment the left shoe was defective the toe box was more narrow than the right shoe. Second shipment the right shoe wouldn't even sit flat on the floor, definitely a manufacturer defect. Velcro straps too short. He has worn a 2E in New Balance walking shoes before and now the 4E are too narrow? We are done trying to find a pair of New Balance that will work. New Balance quality has gone downhill over the years. Only good thing I can say is the exceptional Zappos customer service in handling this.

My Dad (93) has complained that shoes don't fit, are too stiff, feel funny, etc. He also is blind so tying laces has been a real issue. These shoes took care of his complaints. The are easy to fasten and allow ample support when walking. Solved the issues for him and for me.

I really like this shoe, comfortable & good looking. But I had to return it because the straps are too short. I have a wide (eee) foot, and it looks as if they use the same strap for every width.

I have been buying New Balance shoes for many years. All my comfort shoes are New Balance. These - and the 812s - are amazing comedowns. Clearly this is a different company for the quality manufacturer I was used to. I tried pairs of each these and the 812s. In none of them - I tried a few times - was the velcro long enough to double over to close the shoes securely. In the 577s, the velcro wouldn't even stay closed at all without pinching my foot. In addition, the toe area pinched. I send these back and kept the 812s and now the velcro closures of them keep popping open. In addition, there is no spring to the soles. While I could wear all my old New Balances for substantial hikes, I cannot walk two blocks in the new ones without feeling uncomfortable. I have to wear them like dress shoes - and have another pair if I want to walk any distance. Don't know how New Balance could change like that, but I no longer look to them for shoes. Color is nice.

I have been wearing these shoes almost every day and found them to be quite comfortable. The hook & loop work very well. I will probably buy another pair in black.

I have worn this type for years and they have served well. However, the present generation has the top strap about an inch too short. Cannot understand why.

I order a pair of these shoes every year for my elderly father. He has high arches and bad feet in general and these provide good cushion. And the velcro makes it easy to secure the shoes instead of struggling with shoe strings.