The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews New Balance WW928

Write A Review

Rating Summmary:

289 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

8%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

8%1Rated 1 star out of 5

Customer Fit Survey:

87%"Felt true to size"

84%"Felt true to width"

53%"Excellent arch support"

Additional Reviews

Sort by:
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Finally, I have found a pair of tennis shoes with a wide toe area. I wear a brace for foot drop and this shoe in width 2E accommodates my brace better than any others I have tried. I have two pairs...one for every day and one for golfing. Hopefully New Balance won't change this shoe like they have so many others. I also wear orthotics and this shoe works well with them. It is a very good shoe for wide feet and spacious toe area.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The wide widths in the 928s are not wide in the toe like the 927. I need the room in the toe, so these do not work. Since every other athletic shoe brand is also narrow in the toe, this change in New Balance is a real loss. Also, the new "D" width is narrower than the 927 D. The soft fabric lining is very nice. I wish they fit me.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
After trying and failing with the 1540's as a replacement for my beloved 1123's, I read a Zappos review about the 928. It's almost the shoe the 1123 was and I can feel the tendonitis caused by the 1540's slowing receding. Like many others, I am constantly walking or standing for 11 hours a day at my business. Good shoes are imperative. Many thanks to Zappos for the support they tried to give me with the 1540.
I'd also recommend:
Naot
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have always worn New Balance, as I have severe joint problems and for me, I can walk in the shoes without swaying back and fourth so much, and I don't think the shoes are ugly at all, in fact they go well with everything, and I like they don't look so much like sneakers, they have a little style.
I'd also recommend:
Brooks
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Purchased this shoe and took them to a local New Balance store, they fit me perfect and treated the Nubeic Leather to avoid spots and staining, you can also treat them yourself with Scotch Guard. Mine look very nice on. I have had Brooks and for the first 3 months they felt great, but then my feet really began to hurt, so for me No more Brooks, also I have had my family Doctor, and my Ortho doc, recommend the New Balance for anyone with joint problems which I have a lot of, I am very Happy and can walk with less pain.
I'd also recommend:
No other
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe was recommended to me by a foot specialist that fitted me for a foot brace for drop foot to be worn with this shoe. It has certainly proved to be a great purchase and has greatly improved my stability, balance and gait.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs NarrowRuns Wide
Poor SupportGreat Support
My wife is very happy with the New Balance shoes - she has a small wide foot which is what I ordered and they fit true to size. As usual Zappos came through with fast delivery before Christmas.
I'd also recommend:
K-Swiss
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Since suffering from plantar fascia, these shoes were recommended. Since wearing these I have not had problems in over a year. These are the most comfortable walking shoe I've owned. I am now on my 3rd pair. They are pricey. That is my only complaint.
I'd also recommend:
none
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
A little clunkier and heavy from my usual running shoes I wear at work but surprisingly super comfortable. I like the tan color. I think they look sort of orthopedic but cute!
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have waited years for this shoe to be sold in this color in my 11AA size. Thank you New Balance for making it, and Zappos for selling it.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Love them! They are great shoes, but service at Zappos is so great, best on the Internet. I prefer shopping with Zappos!
I'd also recommend:
Acorn
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I like NB running and walking shoes because they come in narrow sizes. The SL2 last, which has a narrow heel, deep toe box, and wide forefoot, fits my foot the best. The 928 has a SL2 last, like the 570 series walking shoes. I really like the color of the suede. It looks much better than it does in the photo.
I'd also recommend:
Asics GT 2150 (comes in Narrow, similar fit)
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Poor SupportGreat Support
Very comfy shoes! The mesh really helps your foot breath vs the non-mesh same style that I used to get. Easier to break in.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are the best shoes I've ever owned. I'm a waitress, so I'm on my feet all day, and I've tried so many other styles of shoe, but nothing compares to the sheer comfort of these. Great for working out, too! I highly recommend these shoes to anyone! As a bonus, the look very nice, as well!
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe was recommended to me as the best style for plantar fascia. It is so very comfortable, I bought 2 pairs, the white and the tan so they will last a long time. I can walk all day with no pain. They are just great!
I'd also recommend:
Clarks
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my 1st pair of New Balance, anything. I always read the reviews, so that I can decide if I even want to try something. My foot Dr. recommended NB, because I need the balance and support they offer. I've had them for a few weeks, and find them to be outstanding. Zappos is great, prices and shipping can't be beat.
I'd also recommend:
Don't know
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very comfortable for walking. Wide toe base and narrow heel, a perfect fit. Great cushioning!
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have a fused right ankle and extreme pronation on both feet. This shoe allows me to walk more normally with less pain. It has a straight last that enables me to navigate the subways.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are great. My foot doctor recommended them as I was having trouble with hurting feet. I walk a lot and these are wonderful.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wear NB almost exclusively because it comes in narrow widths. I got these shoes in white mesh about six months ago and they are the most comfortable walking shoes I have ever worn! I had to add heel pads which isn't unusual for me, but otherwise they fit perfectly. I would wear them all the time if I could! In fact I have now been buying Aravon shoes for "real shoes" and love most of them as well. I prefer a very cushioned walk and these are the best!
I'd also recommend:
Aravon
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Doing business with Zappos is a pleasure! Unlike many other stores, internet sites, and outlets, Zappos had my size -- 10EE! -- in the desired model. I have many foot problems, and this model was ideal, with a higher box and more forgiving suede on the sides. Ordering it was simple, and delivery was incredibly speedy. Thank you, Zappos!
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Love the ventilated upper part and that the shoe is wide enough. The newer New Balance shoes are too narrow for me. Haven't found another shoe that is wide enough.
I'd also recommend:
the older New Balance were wide enough - no other brand is however the new New Balance are too narrow
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Like other reviewers, I wore 927 in the past. I didn't notice these shoes were wider in the heel nor did I encounter any of the other issues mentioned, but I wear them with orthotics and cushioned socks.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Really nice shoe. Improvements are nice from the 927 model. Very safe and secure shoe, and very comfortable. Highly recommended if you are on your feet for an extended period of time.
,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased two pairs of these shoes; white for home, and black for work. I was diagnosed with plantar fasciitis. With these shoes, I absolutely have no more pain. The price I paid for them were a bit cheaper than many other places that I checked out. I highly recommend Zappos.com to anyone who is looking for good customer service, good price, and a company that is true to their word.
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.