Customer Reviews New Balance WW928

I'm so disappointed. I've been wearing New Balance 927 (white, white mesh, tan, and black) for years, even for dress with pants, as I have a problem foot and these are wonderful for ankle support and accomodate a heel lift. I have a wide foot EE but narrow ankle. The NB 928 are too big in the heel, they seem to have a larger cut out like other shoes that do not support ankle, and they are a different style, that I do not like. I could not walk in them much to see how they felt because they don't fit and give support in the ankle. Too wide in the ankle I suppose.

Why, why, why do companies feel they need to "improve" upon a known quantity. I purchased the last 2 pairs of NB927's Zappo's had in stock fearing that the new model would be anything but improved. Good for me, bad news for people trying New Balance for the first time. The 928 is an expensive, inferior product.

This is my first pair of New Balance shoes. I have big problems with my feet and everyone has recommended NB for a long time. They were more than I hoped to spend, but I expect they will be worth the money. My only complaint is that the heel is looser than I would like, but I need that to accommodate my wide feet. This is an ongoing issue for me. I will be experimenting with different lacing options. These shoes are nothing to look at, but on the other hand I'm glad to have all leather for a change. For years I have worn Brooks shoes but they have recently started to bother my feet.

I've been wearing the 927's for several years now after multiple foot surgeries. It was the one "normal" shoe I could wear outside of orthopedic shoes. Like others, I don't know why New Balance changed what was a very good thing. If it works, don't change it. I ordered the 928, received promptly, and tried them on last night. They fit, but they really feel different and the heel seems to be a bit wider than the same size in the 927. I do not think they are as nice as the 927 style, seem more cheaply made, less seams, and the entire heel feels different. New Balance...stop changing what works for people. Bring back the 927.

These are very comfortable shoes for walking. They are a bit heavy-feeling on the feet and they needed a bit of breaking in before wearing around. The shoes are similar in style to the Brooks Addiction Walker as they are both all-leather stability walking shoes. I wear Brooks shoes as well and wanted to give the New Balance ones a try. Unfortunately, New Balance discontinued style 846 and the replacement 847 has not worked for me. So I decided to try out the 928. Be aware that the tan suede shoes do not seem to be stain resistant and I received a pair that was stained. So, if you purchase the suede shoes make sure to be aware of it. The New Balance 928s do provide a stable walking base for my over-pronating wide feet. Also the wide toe box is perfect since I wear cushioned athletic hiking socks and need the extra room. I hope these shoes will wear longer than the last pair of New Balance shoes. The Brooks shoes are practically indestructible. If you wear walking shoes every day it is a good idea to alternate shoes to give them rest in between wearings. I will wear these shoes along with my Brooks Addiction Walkers. If you need truly wide-width all-leather walking shoes, both brands of shoes are great. I just wish they came in a variety of prettier colors. People who wear wide shoes also like to have stylish ones, too, and the manufacturers seem to have forgotten about us.

I've been buying and wearing different versions of this shoe for almost a decade. I've recently retired from a job and from time to time required me to walk many miles outside on city streets. I have a narrow foot, so it's difficult to find a shoe that fits. This version of the New Balance line is a perfect walking shoe for keeping on your feet for a long distance. I broke my foot about a year ago, and it also a great shoe for getting you back on your feet again after something like that. I've looked at different shoes, including different brands. But I keep coming back to this model -- and all New Balance shoes -- because they fit, and they take care of my feet. Don't let the reviews complaining about changes in models confuse you. This is the best walking shoe on the market.

I have been purchasing New Balance for the past 20 years. I buy it for the arch support because of my very high arches and RA. Plenty of room for orthotics. I wouldn't wear any other shoe.

I only wear NB 900 series athletic shoes. After years of "Rainbows and flip flops" I suffered for 1 1/2 years from plantar fasciitis horribly. Nothing helped, stretching etc. I did an internet search and found the 900 series may help. The first 5 days were painful, but then...not just improvement, but cured! I have been wearing these since at every opportunity (all but church). I put them on first thing in the morning and wear them all day. No injections needed - just good support! Thanks NB.

I thought it might duplicate my 1540 New Balance shoes, but it did not. Was not comfortable for my foot, but then I have special pronation problems with serious orthotics, and very few shoes work for me. The original 1540 did. The new 1540 does not, and I'm trying to find a replacement.

These are the ugliest shoes that I have ever owned but I have several foot issues and they are very comfortable. I guess I have to trade style for comfort now.

I have neuropathy and this is the only shoe I have been able to wear every day for walks, shopping, as well as meandering thru museums. They are light and so very comfortable. I travel a great deal and these are the only daytime shoes I have been able to rely on.

These 'walkers' are wonderfully supportive. I feel like my feet are cradled in comfort. The shoes are well-made and stylish. Perfect for being on my feet at work all day.

I purchased this shoe to wear on my good foot while my other is in a cast. It has been quite comfortable, although my foot gets a little tired by the end of the day. Perhaps not quite as much arch support as some shoes, but it has a good flat sole, plenty of toe room, and will accommodate inserts. The sole is firm and doesn't bend, which is what my doctor recommended for when I get the cast off can wear it on my injured foot. A nurse also noticed my New Balance 928 and thought it looked just right for her to wear all day at work. I would recommend this shoe.

Just purchased a pair of WW928 New Balance. The service was superb, as usual with Zappos, and I am happy with the shoes. I wore WW927 a couple years, and was a little nervous ordering the WW928's after reading some negative reviews about the "changes" in the shoe...but I ordered them anyway, and they are working great. Walk about 2 1/2 miles every day in them. Thanks Zappos. I recommend you to everyone!

I am 62 years old and work at a convenience store on my feet 8 to 12 hours a day. These shoes allow me to do just that. I am grateful I found them.

Finally found a shoe that works with my arthritic, bunion, wide feet. Loved the now discontinued NB 811. This is close but needed to go from 81/2 2E to 9 4E for similar fit. Apparently NB is cutting on SMALLER lasts. Zappos has been MARVELOUS with my purchases&returns as I searched for shoes. Thank you!

I have worn the WW1123 for many years. I was disappointed when they discontinued them. I bought the WW928 and I am very happy with them!

I just love Zappos customer service & easy return policy. I am impressed with the current updates on shoe styles too. They ship overnight & that is a huge help when my feet are waiting for their support.

I love these shoes. I have a peripheral neuropathy, (HNPP - a type of CMT), that makes balance difficult. These shoes are wide enough, have enough toe box room, and are accommodating to a high instep, due to a high arch. These are the most comfortable shoes I own. I ordered a pair in black and now these are the only shoes I wear.

Zappos is an excellent source for shoes. I need extra wide shoes and they have always had them in stock. They ship very quickly and do not charge for shipping or return shipping. I highly recommend Zappos.

I bought this shoe because Easy Spirit quit making their anti-gravity shoes for walking, etc. This New Balance is a bit pricey but is the best substituent for the Easy Spirit that I'd come to rely on.

I have pronounced pronation and (basically) archless feet, along with some other structural problems. These shoes are the best - I can walk and run, with great support. They have good arch support and a good roll bar. They do seem to run a little big. In fact, I am off to order another pair, to have in reserve.

I've worn New Balance 928's for many years and was extremely disappointed with the new version - 928V2. I was so happy to find that Zappo's still had the original in stock. I would've preferred the leather but am satisfied with the mesh.

These shoes are so comfortable, great arch, and cool for the summer. The WW928 sneaker is great for troubled feet and legs have them in all leather also, sorry to hear that they have changed them.

As always service from Zappos was very fast. Just as I expected. The only place we buy shoes.