Customer Reviews Naot Kirei

My feet are crooked and usually swollen . . . the fact that I was able to get these shoes on probably means that they ran a bit large and a bit wide. (I bought the 11 Wide) However, it felt as though the arch support hit my feet in the wrong place, and the "throat" of the shoe -- the upper edge, across the instep -- was very tight and uncomfortable. Given all that, however, they still looked nice on, and it was tempting to keep them. I didn't though, knowing I'd never be able to wear them for very long at one time. With a heavy heart, I sent them back.

Super cute shoe but a 9 was too small and a 10 was too big.

I got blue shoes when I ordered the champagne color. I read someone else had the same problem so this may not be a mistake but something intended to move the blue shoes. Annoying!! They are going back.

Thought these would be perfect because they were comfortable. However, so sad these shoes didn't work out. Returned a 38 because it was too big and got a 37 but it's too small. Hate it when shoe manufacturer's don't have half sizes. Will have to keep looking.

These shoes are comfortable, but the outsole started peeling off right away, and now they are unwearable. I will be returning them. Hope its just a fluke.

These were weirdly small and I found the toe box very shallow.

These just don't have the arch support that my older Naots have.

Not as comfortable as everyone says. They are very snug for a wide. I also thought they looked like a grandma shoe and I wanted something a little younger/sportier so these went back.

I so wanted to love these shoes after all the great reviews. However, I knew that I was taking a risk with the strap over the instep as I've never been able to wear this style due to my high instep. Sadly, this is not the pair that will change that. Back they go!

I have a pair of these shoes I purchased a year or so ago in gray, and I'm very fond of them. However, when I purchased a brown pair recently, I kept getting shoes with minor quality issues. I had to return two pairs to Amazon and one pair to Zappos before my fourth pair came with no issues. In the first three cases there was one bad stitch on (in every case) the left shoe. I'm highlighting this as an issue with Naot quality as opposed to a Zappos issue -- Zappos was very helpful.

I ordered these expecting great things, and was happy for the first few months, then dissapointed. They didnt even last ME one year. I work as a cocktail server in Vegas, and walk on average 5-6 miles a day. That being said I need a shoe that will last. This was the most expensive pair of shoes I have ever bought for work, so I expected more. They were comfortable and perfect for the first 6 months, then started to become hard and cracked and shrank, on the inside. Not sure if that is because of sweat or not but it is very uncomfortable. The outside held up well, but the inside seams to be made of cardboard or something, not leather. I know I demand a lot out of shoes, so if you dont walk that much they would probably hold up well.

I purchased these in June and was sadly disappointed. I tried the 11M and was a little too low on my instep so I returned them for 11W and honestly there wasn’t any difference on the fit. I’m a 10.5 and like room around my toes and comfort. These shoes didn’t weren’t comfortable they were snug, I felt they run small. And for the cost you would assume they would be everything but they weren’t and back they went.

I was looking for a comfortable flat shoe, and tried this one despite the price given the great reviews. Unfortunately I am disappointed with this shoe. I have issues with my feet and need a higher arch. Compared to the other shoes I bought with this order at a lower cost, this shoe had much less arch support. Most troublesome is the tab at the heel, which is very uncomfortable for me. I appreciate Zappos very much for their great return policy! Thank you Zappos!

I really wanted to like these Mary Janes. The color (sort of steampunk-metallic) is really nice, and they look pretty coming out of the box. They didn't look great on my feet, though - they sort of squished around the top of my foot and gaped a little when I walked. For someone with a slim, narrow foot, I think this style would be gorgeous, but I have flat, bunion-y, Hobbity tootsies and these didn't improve things :). I was looking for a replacement for my Keen Presidio mj's, which are wearing out because they are so comfy I wear them every day. Onward!

This was a cute shoe and might have been really great but it ran narrow. Since I ordered a wide I did not have an option to get a wider size so I had to send them back.

At first these shoes were comfortable (as I wore them around the house) but as I wore them outside and walked in them, I started to feel a bit of uncertainty. First, there really isn't any proper ventilation in the shoe so my feet inside without socks ended up sweating a bit. The sweat then caused me to form a few soft spots on the bottom of my feet and the sides of my pinky toes. With socks they are alright but I still experienced a bit of rubbing on my pinky toe. The footbed was comfortable, however as well as arch support. As for the styling well...I think this can be left up to the individual. For me, they were ok style wise. I'm not too fond of the Mary Jane style as it looks a bit juvenile (especially with socks) but that's me.

I'm not sure why so many people are raving about this shoe? It's comfortable enough, once you exchange for a full size larger than you wear. I am normally an 11, so I'm just grateful they carry a 12. The problem I have is that these shoes cut in terribly to the tops of my feet, just behind my toes. I never have this problem! I tried wearing them around for a few hours, but they need to go back.

These shoes look cute, and seem like they have some cushioning, but they definitely run small. I'd order at least a size up if I were you.

I think they run short. I wear a 40 or a size 9 and have had thee for over a year. I thought they would conform to my very badly shaped foot and then feel better; sadly that did not happen. They certainly run true to width. I suggest buying up one size. I may buy they again because they are rather dressy and are pretty comfortable.

I was really hopeful for these shoes after reading all the positive reviews. To me they were disappointing. I ordered the black / black suede option in wide. They were not very cute in person and still felt narrow.

I wanted to like this shoe but the size 10 (40) was just too short. The foot bed also felt a bit strange to me, almost too much padding right where I didn't want it. Sadly, I had to send it back.

Really disappointed in this very expensive shoe. The strap was too short to go across the instep without leaving most of the Velcro exposed. The material seemed flimsy. The WIDE was a bit snug in the toe box. Returning these.

Wanted to love these but they were just too wide, even with the Velcro closing at the max. So am returning to the hunt for the perfect walking shoe!

The shoe was great in comfort, size and style. My problem is that twice I was sent the suede when I ordered the black leather. When I called I was talking to someone in Asia who assured me I would be sent a leather pair. Returning again and hoping someone will get this right as the shoe was great and what I would really like to have.

When I got this it felt perfect, but after walking a day in it I was in pain. I have arthritic feet so that might be the issue, but I was sad because I loved the look and because they were so comfy when I first got into them, which was at night, so I thought I was safe in my assessment that they were good.