Customer Reviews Florsheim Berkley Penny Loafers

The shoe broke within 48 hours of delivery. I had worn them for only a few hours, and only inside my office on carpeted floors, before the string attaching the tongue to the side/base of the shoe tore and unravelled. Now the shoe cannot be worn. Very poor quality and workmanship. I don't expect to be buying from Florsheims again

Sent wrong size twice.

After receiving the product I must say that I am extremely disappointed after hearing nothing but good things about this product. I appear to be the unfortunate victim of a manufacturing defect with the pair of shoes that were delivered to me. The left shoe fits perfectly whereas the right shoe is rather uncomfortable. Once I began to truly wear them, I noticed the left shoe is much more narrow, and even the shape of top of the right shoe is more hexagonal than the left shoe. I have even noticed little details are off between the two shoes such as the decal on the insole being different. Unfortunately, I wore the shoes out one evening to try to make the best of it so I will not be able to return them according to the Florsheim return policy. The defects afflicting the right shoe make my new loafers pretty much unwearable so I honestly feel like I threw my money down the drain purchasing these shoes. I cannot recommend based on my experience with this company unless they reign in their quality control in the future.

Products are OK but your customer service and refund policy stinks. You withhold refunds for at least 10 days when any other company does an immediate credit. You are just interested in using our money as long as possible.

First off, I buy mainly Kenmoor Imperials and have been VERY happy with them. I've bought my first Berkeley. It arrived with a weird film on the leather that was peeling off. Sent it back with a $13 FedEx charge. Got the replacement pair last night. Same problem. Poor quality. Deciding if my walllet can stand the cost to return again. Makes me not want to remain loyal to Florsheim even though I eeallly love the Imperial line. Shame that they are willing to lose customers because they can't quality control merchandise and sloppily send out inferior goods when someone puts out over $100 for a pair.

Sole held on barely 1 wearing

When received and the shoe box was opened, BOTH shoes had very obvious/observable quality defects which should've been caught before shipping or ever put into a box. On one shoe, the leather covering was actually very noticeably peeling off the back of one heel and BOTH shoes had machine scuff marks on the "tongue" of the loafers. The shoes were never even on my feet. I must say that when I called, I was immediately sent a return label. The shoes were taken to UPS for shipping and replacement early the next morning. This is the first time I've had an issue with any Florsheim shoes...disappointing as I ordered online directly from your company! I await the, hopefully, better-inspected pair of shoes and a quicker turnaround time to receive them!!!

After one (1) day of wearing my shoes the plastic coating peeled off leaving a dull look...very disappointed I will gladly send a photo...

For many years I used to " Live" in this very comfortable shoes. I used to get it from Store on 34th street. No more Store is closed. However, now still I can get it By Mail...good I ordered two, because I am sure of your products. Sorry, I send them back because I could not put my foot in any of them ( Does Not Fit). Now I have a problem where I can find the trust & comfort I used to have with Florsheim.

I have been wearing Florsheim shoes for 30-35 years and have always loved their quality and durability. This is why I have been so saddened by my recent experience. The Berkley penny-loafers that I recently ordered had some sort of film on them that started flaking off them after just the first wearing. Underneath this film was "raw" leather, which did not have the polish of regular shoes. I had never seen anything like it. I exchanged the shoes for an identical pair, hoping this was an isolated incident. The exact same thing happened on the second pair. The customer service representatives were very nice and I have been able to return the shoes for a refund. However, I am so disappointed that I am not able to continue to wear what until now had been my favorite shoe.

The shoe would not fit on my footband was the same size as a boot that i bought at the same time and the boot is a little big. Florsheim needs to size consistently.

I need a 3E and these shoes were way too narrow. Had to return

The size is different. Same size purchased for more than 50 years is too small leather is not of the same quality. After two weeks wear, the sides appear to be cracking One of the shoes has began to make a popping noise when walking. Over all very disappointed with the shoes!

Believe shoe size badly mis marked as to 3 w width.

Casual wear.

this shoe peeled the second time I wore it ....really weird. I thought Florsheim use to be a good and reliable shoe but this was a terrible shoe....sending them back. Wish I could show you the peeling

I just don't like the shoes. What was advertised online is different from what I received.