Customer Reviews Arc'teryx Atom Hoody

I bought this jacket about a month ago specifically for running. Unfortunately, the arm tore when it lightly brushed against another runner. While I understand accidents can happen, I'm disappointed with Arcteryx's response. Their offer of a piece of tape to cover the tear feels insufficient given the premium price of the product. The lack of customer support has led me to seek alternatives for my future active wear needs.

The jacket is good looking but after using it for around 2 weeks on an actual mountain, the backpack straps ate into the shoulders and almost wore through the face fabric, Good for wearing around town but I would not buy into the whole marketing that this brand is useful for actual expedition use. Extremely poor customer service, for anyone buying from here, do not expect the brand to stand by their product, you will just be bounced around from one phone call to the next which is exhausting.

Basically everything that has reserved on or new is terrible quality tbh this new materials use are using should drop jackets by 50% in price

Bought this item for our son at Christmas. The jacket is less than I expected and I have my doubts as to whether or not it will last the season. Far too expensive for the quality.

Not impressed considering I paid so much, more like a rain jacket.

For the high price you pay the quality is very bad. Right after 1 Months of using it,it started pilling. Buy older Atoms from 2019 version or older.

So , I wrote a negative review about this jacket , that it stains easily and is as sensitive to water as tissue paper . And what this company did , was attack me for making a negative review . Instead of offering to assist in anyways possible ( the customer is always right) they chose to attack me for having the nerve to complain . Beware of this company people , I am no longer impressed with there products or customer service . Don't waste your money buying anything from them

I had the older version of Atom LT and they had a boxier fit but ever since Arcteryx revised it the Atom LT has been nothing but a a style/fashion focused and narrow fitted, almost like a slenderman fit to it.