Customer Reviews Hoka Clifton 9

Bought first pair which were a little too tight. Called to exchange for a wide. Received the wide pair and they were too wide. Then the problems began. Have been trying to return this pair but the web site will not let me. I have been trying for 3 weeks and have talked to customer support 3 times. Each time I am told that the web site is not working properly, so "I need to just keep trying". Really! Hoka has been around for how long and this is the process? If you have to exchange, I would recommend you go for some other brand. I am beyond disgusted. Will not buy from this company no matter how good the shoe feels!

I have worn the Clifton for several years. Last year I bought the Clifton eight in white and black. I could wear them all day and my feet did not hurt at all. This year I updated my white ones to the Clifton n 9. Needless to say, I'm very disappointed in them after several hours I need to take them off. The soles are not as soft and the fabric used is very uncomfortable. I hope that Hoka will take all this into consideration, and maybe not change a good thing when they have it. Hopefully the next Clifton will be better. Otherwise, I may have to look elsewhere, which I hate to do.

I've been buying the Clifton for a long time and raved about it. This shoe is not the same. Something's just different. It's got less arch support and feels wider in the toes. I'm on my feet all day, and now have ankle and foot pain after just a couple hours. This may be a great shoe for someone else, but it no longer meets my needs.

I have about 8 pair of HOKA's and while they are very comfortable on my feet they don't last long. I got a pair of hikers that the first time I put them on they fell apart. Went to pull the laces tight and the eyelet broke and I needed them because it was going away and got back and never sent them back. I also have a pair of Gaviota 4 that I loved. They were out of warrenty I didnt wear them often and I wasn't hard on them and the eyelet crapped out on those too. I emailed Customer Service but they ghosted me so I'm done I'll go back to ASICS

I used the warranty process because my less than 1 year old shoes that are worn only for walking had the entire tread rip up one day and they were destroyed. I got a new pair a few weeks ago and I can see one of the treads is already ripping up. I use these very lightly as I have different shoes I'll run or lift in, so there's no reason for them to be destroyed so quickly. They're comfortable, but don't seem to be made well.

I'm so disappointed that Hoka changed these so much. I have cerebral palsy and the Clifton 8's were game changer for me. I had less foot pain when I wore them. The 8's were cushy, supportive, wide and breathable. The 9's do have great support, but they are more narrow, stiffer and hot.

I ordered the wide due to a bunion on my right foot and a sore little toe from too narrow shoes. Unfortunately, they were not wide enough and put too much pressure on the little toe and became very painful after a short time of trying the shoes out in the house. I had to return the shoes. These shoes helped my daughter with her foot issues so much and I was very hopeful. Just needed a bit wider toe box. The shoe was fine for my left foot.

They are too wide for my foot

Not happy. I stand on my feet all day and do alot of walking as I am in the medical field. This is my 3rd pair and I am not happy with the results of this shoe.

If you are looking for a truly wide shoe, keep looking.

I loved my Hoka Clifton 8. Fast forward to now. Just received Hoka Clifton 9. Stiff, hard and uncomfortable. The best shoe I ever exercised in had been changed. My favorite line is "If it ain't broke, don't fix it". Will return these and switch to On Cloud. Done with Hoka.

Went for a walk and my left leg started hurting and my right outside of my foot started burning real bad. Never had that issue before with any other shoe. I had to stop to make sure there wasn't anything in the shoe making it burn.

They are higher than I thought they would be.

The sole fell apart after third use. They were only used for walking. I initiated a return. Hopefully the replacement is better.

I had the Clifton 8's and loved them. I just got the Clifton 9's and I'm disappointed. They rub on my inside ankle bones. Overall the shoe is comfortable but with this rubbing on my ankles I don't think I can keep them. Today is my second day wearing them and it hurts worse today because the ankles are sore from the rubbing. I'm not sure if I will get used to it or they will always bother me. I'm a personal trainer on my feet all day I can't have pain in my feet that's why I splurge on Hokas. Hoping it will get better.

It is well padded, but it is too wide and there's just a lot of shoe.

Worm once , very uncomfortable. Would not purchase ever again

I bought these about 2 weeks ago. I previously had a pair of Clifton 9M. This pair feels exceptionally narrow and is super tight on my toes and makes them fall asleep. I hate to give a poor review because I loved my last pair SO much but this pair seems to be manufactured differently than my first pair of Clifton 9's.

I really wanted to love then, but they hurt my feet. I think I will have to return them.

I really wanted to love them, but they were not for me. Bought the Clifton 9s. They hurt my feet.

I originally bought these at Dick's Sporting Goods. Within two weeks, the treads were coming off. They took them back and refunded me. I ordered the exact same ones directly from Hoka one month ago. The treads are coming off again. Not pleased for a shoe that is fairly spendy.