Customer Reviews Salomon X Ultra 4 GTX

I started using X Ultra hiking shoes in 2017. Back then I loved them - though they were definitely not the most durable shoes and I had to replace them yearly. In 2020 I realized they changed the cast shape so it became much narrower. I use orthotics and they could not fit properly in the shoes. When I saw this wide version I was really excited, however they are only mildly wider in the toe box than the narrow version in 2020 and the mid foot area is still overly narrow and cannot fit orthotics. I have returned them . Please bring back the old cast!!!

These are really nice shoes. However they state they run bigger than your normal size. Not tire they run the same or a bit narrower. Unfortunately mine don't fit and I can't return as I wore them

I think they are biased. Only talk to white customers. I regretted I purchased over $400.00 After I went back with just casual clothes, the customers service look at me like I cannot afford the merchandise, and kept walking away from me, and went to the white customers. I am truly regretted I spent $400.00

Terrible pricing. Found the exact same shoe at another store for almost $60 less. Do not shop at LL Bean unless you want to get ripped off on the price.

I bought X Ultra 4 Gore tex wide shoes just over 2 years ago and they are already torn at the heels, they suck, so shame

I wanted those shoes to last but first time I wore them, they got ripped. I doubt they will last long... The upper does not stay in place, it goes in the other direction, therefore the shoes look used while I only wore them two weeks since I got them

I have a pair in black that I love but when I ordered the red ones online, Salomon recommended going a 1/2 size smaller which I did. But when my new runners arrived, they were too small so I sent them back. But I do love my black hikers!!

I ordered a pair of patrol w size 9 along with this ones, i also own a 9.5 pair of wide predict hike ones. The width is perfect but for some reason this cannot be size 9 since the shoe is significantly longer than the aforementioned pairs. I also usually swap the sole inside for my orthotics but in this case i would have to stack it. I can only conclude these are sized wrong. Im likely returning them and maybe try ordering an 8.5, i dont entirely hate the shoe just what it has done for the shopping experience.

I received my X Ultra 4s in April 2023. In less than 2 months of moderate wear the soles had worn smooth and the ankle cushioning disintegrated. These were a replacement for another pair on which the same ankle cushioning wear had occurred within a matter months. Unfortunately because my original purchase was over 2 years ago, Salomon will not offer any warranty on this latest pair of shoes and seem to think it acceptable that a pair of 150 hiking shoes, last less than 2 months. If you're looking for a pair of shoes to wear to the supermarket for your weekly shop, these are comfortable (while they last) and look good, but if you what you need is for a quality hiking shoe that you can actually go hiking in, steer well clear. These are absolutely useless and not fit for purpose. Worst shoe ever and Salomon's response, not much better.

Overall I found them pretty comfortable, however I was very disappointed when I set out for a walk and it started to rain. In less than an hour I could feel my feet were soaking and water squelching inside. Surely these cannot be classed as waterproof if they cannot withstand rain.

Although the shoe itself is fine, the sizing is completely inappropriate.

I bought these recently and worn them on a few hikes. The right ankle/heel cushion feels like it's smashed a bit so I had to take the insole out to fit a little bit better. Because of the neoprene feel of the heel/ankle, the shoes slip and rub my heels so I got blisters each time I've worn them. I've worn expensive wool socks and cotton running socks with them and neither felt good. Super disappointing. I love my other Salomon shoes so specifically went for this brand. I also can't return them, which is obnoxious.

Are not at all comfortable. The sole is very hard and my feet ache after a couple hours of wearing

It really is comfortable and I wanted to love it but the seams came off just after a month of using it. I thought it would last longer than this

I'm a huge Salomon fan. I've purchased multiple pairs of hiking/Goretex, quick lace shoes. In the past, they slipped on like a glove and I could wear immediately without fear. Now? They are so narrow it actually hurts. The sizes seems to have changed too where I have to go bigger to get the same fit. It's a guessing game which one will work. What happened Salomon?