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Customer Reviews On Cloud 5

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Rating Summmary:

2,166 total reviews

Review Breakdown:

66%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

9%1Rated 1 star out of 5

Customer Fit Survey:

75%"Felt true to size"

89%"Felt true to width"

86%"Moderate arch support"

Additional Reviews

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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Fit was overall smaller than expected, and toe box fit too snugly. Lack of 'give' and cushioning.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are terribly uncomfortable. So rigid and lack bounce. Hurt my feet immediately
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Tiny toe box- does’t work for my Neanderthal toes
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Narrow toe box- would work if you have narrow toes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Fits very tight.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased the all black pair. These arrived already worn. There’s discoloration on the toe and hair stuck to the shoes.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Used to love these. Walked all over Germany a few years ago and my feet felt great. Finally decided to buy another pair and they just don’t offer the same comfort or longevity in walking around. Not sure if the quality has changed or if my feet have changed but I’m wishing I would have returned them straight away. Now I just try to wear them in small doses otherwise my feet get too sore.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Super comfortable! But have only had them a few months and already a hole in the pinky toe area. I have average feet - not wide, no bunion-type things, and average amount of walking overall. Bummer for what they cost.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Very tight, very stiff shoe. No wiggle room in the toe box. After wearing for 10 hours, my feet don’t hurt any less than with other brands. These are very expensive shoes for what you get. I don’t get all the hype.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is really cute and I love the Lily Frost color. Unfortunately, even going a size up still feels narrow for my wide feet. I think it would be a great shoe support-wise for lots of talking but have a feeling my feet will be aching by the end of the day.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
was very surprised how uncomfortable they felt on my feet. Not worth the price. think I will stick to my true hooks Unfortunately I am returning these expensive sneakers
I'd also recommend:
Hoka
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my 4th pair of On Clouds and I obviously love them, but this pair in my normal size were a whole size too big. I’m not sure why the sizing was so off, but they sadly had to be returned.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beware of Inconsistent fit! Bought this shoe in a reddish color from Nordstrom and it fits so beautifully I wanted more. This is the third pair I have tried in 3 different colors. This is one runs short, another was too narrow, another had a crooked tongue. I wear a size 11, maybe they loose quality control on the larger sizes?
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I thought I was going to love these but it cause my sciatica to act up. No arch support at all. I’m returning these as they’re so uncomfortable for me to wear.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My feet hurt after 1hr of standing not worth the money would return if I could. New balance, Puma work better for standing all day. Make my ankles look way bigger than other shoes.
I'd also recommend:
New balance, Puma
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was expecting more of a cushioned insole but these were pretty stuff and squeezed my feet and I have pretty narrow feet. I got regular width. Just wasn't a good fit. I will stick with my sauconys and sketchers.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe runs a least a half size small, maybe more. And, it rubbed a blister on my ankle in just a few minutes. So sad b/c I love this color combo and it's not available in a larger size now.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I loved these shoes so much from the minute I opened the box. I teach preschool and have worn them almost every day since I got them around March 15. It is now May 13 and my shoes have holes in the material along the sides. They lasted a whole 2 months. I am super disappointed.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So disappointed. This is my third ON Cloud and it is no longer the shoe I love. They look great but have lost the arch support that made them so comfortable.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Beyond tight on the top of my foot!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really wanted to love these shoes, but I am in between a 7.5 and 8. I rarely am between sizes. In addition, the top of the shoe near the big toe is hard and not flexible. I had my 12-year-old (who has the same size foot) try them on and he agreed. If you are used to wearing knit type sneakers, you will not like these. There is a hard plastic coating over the toes, which I am sure helps with wear and tear, but is not comfortable. The shoes are light and easy to slip your foot into, but are not cushy at all.
I'd also recommend:
Adidas, NIke
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am a true 8 and had to size up in these. I bought them to compare to the cloudswift model and this style felt like wearing cardboard compared to the other style. They look cute though!
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are pretty to look at, awful to slip on. They squeezed my foot across the top. It took seconds for my foot to start going numb. I’m usually ok in a medium width shoe. I think these are made for extremely skinny feet.
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0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
The 5 is NOTHING like the X or the running shoes! This pair was stiff, plastic-y, VERY narrow and not good cushioning IMO. So bad I didn’t even try on the matching right shoe!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Worst white sneakers ever they turned yellow almost immediately
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0 found this review helpful.

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