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Customer Reviews Hoka Mach 4

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Rating Summmary:

1,125 total reviews

Review Breakdown:

74%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

6%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

89%"Felt true to size"

91%"Felt true to width"

83%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased this shoe on Hoka One One as a back up to my Clifton 8 pair and did I ever get a surprise when taking them out of the box. I knew immediately that they were not going to fit and upon trying one on I was correct. The problem was the narrow width especially at the toe box. My normal size is 10 D or 10.5 if it is a shoe with a narrower width. As you can see this model doesn't offer a wider width and after reading reviews on both the Hoka site and on Amazon I didn't believe I was going to need them but had I known I would have either dropped this selection or try them in a 10.5 but I don't think that would have remedied the problem because with the shoe in hand I could see they were quite narrow. Because the shoe was on sale I had to eat the shipping fee but Hoka was good enough to pay for the return shipping so I only had to pay $8.95 to try these on. I haven't purchased a wide shoe in ages and I wear mostly Hoka brand so BUYER BEWARE! If you have a slightly wide foot at the toe box take a pass on this model and you will save yourself the grief of returning them. Hoka One One failed to print my negative review so I am hoping tha Zappos will to eliminate anyone else the frustration of trying this otherwise nice looking shoe. Cheers.
I'd also recommend:
None, I am a long time wearer of the Hoka brand. 15 years
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Mine lasted less than 250 miles. will not buy again
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
I regret the purchase. There's something not right with the shoe alignment. It has injured my right side big toe. I've never had such an experience before.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
maintain standards
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
Only wore 3 times because blisters started.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
Too uncomfortable compared to my other Hoka's.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
I ran once, and immediately noticed that it's not as cushy as Mach 5, and indeed my feet didn't like it. It took me a while to do my first run. And it's too late to return (I thought Hoka has a better return policy). Hate Hoka's return policy. Probably this is the end of business with Hoka. Will go back to Nike with much better return policy.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
The inside heels of the shoes wore out after just 3 weeks and got holes in them
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
Very tight
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Definitely not worth the hype. I bought these shoes as a recommendation from my foot and ankle doctor. After a short while, the treads are already worn out (the shoes squeak when I walk), and the inside fabric around the ankles is wearing out and exposing the plastic on the inside of the shoe. I would say overall they are poor quality.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I got blisters
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
The sneakers stretched out
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
There was a gigantic stain on the front of the shoe! I’m really bummed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
I wasn't able to exchange to the right size because the shoe was too tight.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
Although I ordered half size up I still feel a bit tight
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
The shoe was too small and the exchange experience has been a diaster. I was told one thing and it did not. I have communicated with four different people and learned that on July 7th my money was being refunded. Terrible communication. I will order the Coleman 8 in an 11 wide once the refund is issued.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
The fit of the shoes felt great initially but they kept giving me blisters. I had read that they take a while to break in but even after more than 50 miles in them, things have not gotten any better.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
Not for me
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
The pair I received was clearly defective. This was my 2nd pair of Mach 4 and I had no problem with the 1st pair. I found my toes jamming into the front of the shoe which lead to runner's toenails. The sides also had major rubbing issues that lead to bruising. When I tried to have them exchanged I was told the only way was to send them back for inspection which would take serval weeks before deciding if they were actually defective. Cool.....I guess I'll just go a month without running shoes while I wait for you to decide.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
I wore them for 3 days and my feet felt terrible. I didn;t realize that the tongue of the shoe was actually sewn into the shoe so it made the shoe incredibly tight. I was really looking forward to a new pair of Hoka's . My first pair of Hapuna's are going strong. I stand and walk all day and need a comfortable, light , supportive shoe. One bright spot, though was the customer service I received from Ethan who helped me return the shoes. The return process was easy and quick.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
Simply did not meet expectations. Other Hoka shoes have been terrific. These were not made as well as others, and I could not wear them for more than 30 minutes before my feet became sore.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I've worn Hokas for more than 10 years. I've had 8 or 9 pair of them. The interior heel of these shoes wore out in 5 months of only walking a treadmill. Very disappointed. Contacted Hokas and was pushed back to Zappos. Love the shoes... but VERY disappointed in how fast they failed. :-(
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
They run too small and too narrow. Not only that but they don’t offer wider widths!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at HOKA ONE ONE
It felt like I was running on rocks and the shoe offered no protection.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
These shoes run extremely small. I exchanged the first pair for 1/2 size bigger and they were still tight. They run very narrow and only come in one width. I do not ever need a wide shoe, I am regular width. Also I am a consistent Mens 9/Womens 11 except for this shoe.
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0 found this review helpful.

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