Customer Reviews The North Face Jester Backpack

I bought this backpack for my high schooler based on the reviews, but I'm very disappointed. It barely fits two binders and doesn't have enough space for books or a school iPad. Contrary to the reviews, this backpack isn't suitable for school use.

The front pocket doesn't go all the way to the bottom. Anything you put in it makes the bag tip over and spill out. Stuff in the main area gets stuck under the front pocket, making it hard to dig out

Smaller than expected.

I bought the backpack thinking it would look like the picture, but in person its much more grey and dark

i use this for school, work, and gym. it's cute and a pretty color. but it's top heavy and it's a struggle to fit things in here, and not even a lot of stuff, i mean like a jacket, fanny pack, ipad & a book is too much for this bag. it won't stand up on its own and the front pocket just flips upside down when you unzip it. i wouldn't buy it again

I ordered this backpack for nursing school and I finally got to take it out of the package just to find out the zippers inside were broken. But it's a pretty color I just wish I was able to use it

The quality and the storage on this backpack is great. However, I cannot get past the stiff backboard of a back panel (and I mean, it feels like I have a piece of wood on my back) and the stiff uncomfortable straps that DIG into my collar bones. Doesn't ANYBODY else experience this? I ordered the backpack 3x thinking I got a fluke, (it was that uncomfortable), and all 3x it was the same; stiff, unwielding straps and a plank of a backpanel. It would take years to break in if I could even do that, so I sent it back. I do not understand the positive reviews.

It was 2 days late and bag it came in was all ripped open so corner of bag was dirty...didn't have time to send back as for my granddaughter needed it asap for middle school..I just think of your going to spend that kind of money on something it should come packed better and on time...

I was looking to downsize, and thought the Jester would fit the bill. My older Jester lasted 18 years. This newer Jester has a half pocket for the front pocket. It hangs funny and everything dumps out of it if you leave it open during class or near your desk. It also cuts into the top portion of the main pocket, making it very difficult to put things into or take things out of the main pocket.

It looks great but doesn't fit anything, i mean it, nothing will fit in this backpack.

Only had this bag for 2 month and both straps are half ripped. I have purchased this exact bag before and it help up but my most recent purchase is falling apart

Very small front pocket, hard to access & just all around too small. Would not buy again very unsatisfied

The zip up portion is VERY small, if it barely gets full (a charger , wallet, small necessities) it will make the whole backpack fall over. Backpack is very cushioned on back but besides that, it is not spacious nor easy accessible. Wish I didn't get it.

I didn't like this book bag it was too small didn't even fit more than 3 binders. I also could get my water bottle to fit. Returning it

The string of the backpack pulls out easily and it hard to re-insert that string.

it's really flat from the side and looks awkward so i would have to stuff a sweatshirt in it so it wouldn't look dumb.

I use this product to carry my books around school. When I bought this product, I was in 7th grade. About 2 months after I used the backpack, the inside of the first pocket was extremely ripped. Everything put into that pocket just fell right through to the next. The string on the outside also broke. There was no way to put it back in. My friends have had their backpacks from here for years, however, and they never broke once. I'm not sure if mine was just faulty material. This backpack is very cute, however it is not at all durable. I would love a new backpack, but I'm not willing to spend that kind of money again on a trash product.

Short and sweet. The construction of the backpack is solid but for the price, there is NOT much here. I actually returned this item because it is SO small. The dimensions don't seem accurate so skip this and buy a Borealis.

Top handle broke within the first 2 months of use without having too much weight inside backpack.

Very small, can't put many things in it

Sleek looking backpack but it just doesn't have enough room for all my school supplies so I find myself having to carry a lot of my stuff by hand. Might be good as a gym bag but not as a school backpack.

Seam of the outermost pocket ripped within one use, was not even close to full. Customer service repairs leaving me without a backpack as a college student for "up to 8 weeks." Disappointed to say the very least, I loved the color of this backpack.

This is a great backpack. Made well and looks good. I ordered it for my daughter in High School. Although it fits her laptop nicely, it does not have enough room for her folders and school items. Her friend ordered the same backpack in men's gray/black and they are completely different sizes. My daughter wanted the black and rose gold-more girly. Probably will have to purchase the men's backpack.

It's a good backpack for things like hiking but it is wayyyy to small for work or school. You can't fit a 2 inch binder in it. If you want to carry everything in folders it should work but it's too small for binders or textbooks. I would not suggest this backpack unless you do most of your work online or don't have to carry textbooks. The backpack is Definitely really comfortable though.

Too small for my 6th grader to use for middle school. She also didn't like the hard should straps- no padding