Customer Reviews The North Face Jester Backpack

I have used this for school (about 13 months) and the stitching of the main compartment zipper broke in two places. This caused the zipper track to separate from the backpack and I can't figure out a way to stitch it back on because the thread seems to go through the plastic. I am disappointed in the product as all of my previous backpacks (other brands) have lasted a long time and this one had such good reviews.

New design is lame. The bag tapers, it is wide at the bottom and gets narrow at the top. If you fill the main compartment, there is no room to put anything in the smaller compartment. The zipper has always been it's worst feature, but it is even worse now. Should have left the old design alone

I use this bag for commuting on my motorcycle. It used to be a good bag, but it was redesigned and now it is worthless. The top is squared off, which makes the zipper stick.. The bag is longer and not as deep. If you fill the large compartment, the smaller department is restricted. Should have stuck with the old design

Awful design. You are paying for the name and not the functionality. Dont even try to fit a lunch, a binder and a couple books. Strap broke week 2.

Looks and feels cheap. Different than pic on the website. Feels like 18L, no way is it 27L. Paper thin. Doesn't stand up. Discolored buckle. Returning :(

I don't know if this is meant to be a children's backpack, but the smallest size should still fit an below average sized adult. As a tall person of size (6'6" and 370lbs) this backpack is a joke. The chest strap seems to be able to choke me out.

Normal everyday use but the zipper broke and when I mailed it for replacement, it was not received. Now I do not even have to use.

My son used this as his school backpack. It did not last one year before the zipper broke.

Anytime you set your backpack down, no matter if it's empty or full, the whole thing falls over and is extremely inconvenient to set up. It seems like a minor issue but as a student, it is incredibly annoying.

I'm in 8th grade and I got it for school, on the first day I could tell it was too small. I got by even though it took forever to get stuff in it but then after a month the zipper snapped in half

This backpack was clearly never tested in the rain. Even if you use the water resistant spray it leaks. Water runs down the back panel that says "North Face" and pools where it comes to a V under the bungee cord and proceeds to leak and ruin all you books. It needs a drain. My other gripe is the shoulder straps are pretty stiff (as of a few weeks) puts point pressure my trapezoids when carrying alot of weight. Other than my two gripes.... the bag is solid, slim but can carry a normal mount of books.