Customer Reviews New Balance Made in US 990v5

Rating Summmary:

1,835 total reviews

Review Breakdown:

74%5Rated 5 stars out of 5

11%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

6%1Rated 1 star out of 5

Customer Fit Survey:

82%"Felt true to size"

88%"Felt true to width"

82%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Reviewed at New Balance
As with all my shoes, I add an orthotic insole for optimal support. These shoes are lightweight yet provide exceptional durability and cradle my feet with relaxing support in a variety of activities.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Circuit Training From working in the food industry and being on my feet 55 hours a week wearing the wrong shoes, my feet are so warped. New Balance has been the only shoes I feel comfortable in for a length of time. Thank you. I know that there are NB Foodservice work shoes, this company did NOT allow them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
The W990v5 is expensive; with tax, I paid total $201.30; thanks for free shipping. (It seems similar to the W990 older version 3). The light-weight materials in the latest W990 version 5 are comfortable for jogging and walking. I think the removable insole should have been thicker and sturdier, but its insole is very cheap, thin, soft. I bought the color: black with silver, Women's size 7B and it fits nice with thin socks. The bottom sole is ok too. Thank you New Balance team.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Love New Balance shoes always have. But this time I had to order 990 instead of 993 because the 993 don't come in black which I need because I work on cars. Then the 990's only came with 1 shoe lace, frustrating.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I Purchased a variation of this shoe for many years now. I normally wear an 8 1/2 and I always get these in an 8 1/2 wide so I can insert my orthotics. It works perfectly and I find this to be an exceptionally supportive and comfortable shoe. It is a little on the heavy side so keep that in mind. My most recent pair have been just as good however the shoelaces started to wear after only a few months. New balance does not sell replacement shoelaces online and it has been difficult to get any information regarding a replacement. So I will look for shoelaces elsewhere. I took one star off because of the lace issue. That is not enough to make me discard these shoes. I will buy them again.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Had to buy real shoelaces, I have the old 978 with gray shoelaces, this shoe is comfortable but the shoelaces are thin, cotton and short. Call customer service we're not interested.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance CA EN
I wear this shoe on long walks almost daily Cushioning is great & my ankles feel supported My orthotics fit inside the shoe . There's plenty of room in the toe box Silver grey color pairs well with many outfits
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Great Sneakers, comfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
It's a great shoe but seems to run large. I ordered a wide because otherwise my bunions poke through the shoe. But now that I've worn them around awhile they seem too wide and too long. They don't really bend when I walk so I have to be careful not to trip over my own feet.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Need more colors for wide width! Love the shoes...
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Great shoes. As always. Giving 4 stars instead of 5 because I got a 10% off email. I followed through the link, etc only to find the old "some exclusions apply" thing. Their discount is only for shoes I don't want, not ones I do! Great shoes anyway
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at L.L. Bean
I first purchased a navy pair from a New Balance store, and am very happy with fit and comfort. The gray pair thru LL Bean runs narrow as compared to the navy pair. Suggest LL Bean offer this shoe in wide also.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
These shoes were expensive and do offer good support, however they run big and feel thick and chunky. Although pleased with my purchase, I will take some time getting used to the fit.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Too long and a little too narrow in the toes for my huge bunions. Switching for a half size smaller than my usual in a wide. I use my own orthotics.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I primarily use this shoe for walking. My previous NB were 1080 Fresh Foam and I prefer that model. The 990 is very well made with excellent arch and heel support and if the footbed was softer, they would be a winner. Also, the tongue keeps slipping sideways while I am walking. More annoying than uncomfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I wear my New Balance shoes 990 most of the time. The new pair I just got is now a bit uncomfortable because the fabric on the underside of the tongue seems to be bunching up and causing sore spots on the top of my arch. I have no remedy at the moment as I am in Europe for my son's wedding..... Thanks for any suggestions you may have. These are my third pair.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Great shoe, worn them since I was a teen, insane price hike. Am I really going to pay 1,200 to shoe my family of 6?
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I will be traveling abroad. Wanted new shoes beforehand to break them in. I always wear a size 20. That's what I ordered this time. Thought they would be perfect, as usual. But this pair runs a little large. I decided to keep them. Have worn them out shopping. Sorry I didn't return them for a half size smaller
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe is very stiff and difficult to put on.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I was impressed with the quality of construction of these shoes when I took them out of the box. Very good material, strong seams, very sturdy heel. Even the shoelaces were nicely packaged and they stay tied! I will be using them for everyday life. This is my first pair of New Balance shoes and so far, so good!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered 13 D and the box says 13 D, but the shoe is actually 12.5. I have been redoing this shoe for years and have two used pairs here. the new ones are definitely shot by a half inch. I really want this shoe in the correct size, can you make that happen???
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I am flat footed and generally wear a wide size 9 (women's). This version is wider and longer than the last pair I ordered. Rather than send them back, I just wear thicker socks. The foam insole is very comfortable.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Love these for running and walking. Great comfort and cushion for my 60 year old body. My only complaint is that they are unattractive.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
my previous grey new balance style is no longer made. i got the same size in this new style number but i think they are too long. am wearing them anyway. can't wait for stores to reopen
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Nice sneakers, but not $186 nice. Comfortable and fit well. The only thing that discouraged me from keeping them was the cost. I did not feel they were a good value.
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0 found this review helpful.

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