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Customer Reviews New Balance DELETED

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Rating Summmary:

242 total reviews

Review Breakdown:

62%5Rated 5 stars out of 5

13%4Rated 4 stars out of 5

8%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

11%1Rated 1 star out of 5

Customer Fit Survey:

78%"Felt true to size"

78%"Felt true to width"

80%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Reviewed at New Balance
These sneakers are more comfortable than the previous version of the 813 I owned. I like the thicker rubber sole and there is plenty of room for my orthotics.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Took a few times to get my foot to feel right as the width around toe felt more narrow
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is my 4th pair of 928s so I knew what size to order to properly fit my custom orthotics. The only disappointment I have is due to the way New Balance has changed the shoe, unfortunately to its detriment. As often happens these days, manufacturers do their best to make things more cheaply, which generally means the quality suffers. Version one of this shoe was perfect, with a lot more springiness. Yes, the support is still there but the landing of each step is much harder and more unforgiving than it used to be. I prefer the velcro strap model for quick and easy on, easy off, but I wish they wouldn't make the velcro straps so long. I have to cut off an inch and a half of each strap so that they're not catching on my pant legs or something else.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
My only complaint is the straps are too long. When you hook them in the straps, they poke out too much!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
In the past I have purchased 8D, they sent me 8E. But the order was not presented that way-- just wide, X wide, and so forth.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I wear them every day. At first, I thought they were too loose but I now realize that I need the width so my feet have room.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I have a hip balance issue plus a torn meniscus and I'm in the 70s. I bought different model number shoes which was much cheaper. With continued pain I had emailed NB for advice and I was recommended this shoe which works wonders. The only problem is that it's only in color white. I wish they had black.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Great in the ability for me to easily slip on and off when needed. Bad in the fact that the back of the shoe (the heel part) should have fit more snug. Was trying to purchase model 928v2, (had before), but had to settle for 928v3. Perhaps it was the same shoe but models ending in "2" vs. "3" may have been based on a year distinction and nothing else. Then again, maybe it wasn't. I researched all possibilities, but could not find any.information. Anyway, I rated it 4 stars based on the general comfort and ease the shoe.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I purchased this shoe when it was mandatory to wear all white in 2017. I have been wearing new balance since I started at the bedside 10 years ago. This is the only pure white shoe I could find with the best support/comfort. I loved how it helped keep my energy up and pain away. They are all leather so they are easy to clean and keep my feet safe so I do not have to worry about any sharps penetrating through mesh tops. However, the leather isn't breathable and make my feet stank with my compression socks. I am unable to find other new balance shoes that continue to give me the support I need through my 12.5-14 hour RN shifts. New balance shoes usually last 1 year when I dedicate them for work only. I now can wear any color of shoe at work now so I wish these would come in sweet solid colors. Anyways, this is my ride n die RN shoe.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Hook and loop . I love the hook and loop you don't have to keep tying your shoes all the time.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Hook and loop ---. I love the hook and loop you don't have to keep tying your shoes all the time.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
Love the shoes. Only two problems I have encountered with this product. The velcro strap should be longer. I have one foot that is wider (around the arch area on top of the foot) therefore, I need a longer strap. How I have addressed this situation is to cut and save the velcro straps from previous purchases and then attach them to the new pair of shoes. The other problem (maybe just for me) is that the tongue tends to ride up (when I am active) and leave the front of my arch area without padding. This in turn makes that area tender. Maybe you could give me some guidance in these areas. Again the shoe is great. I have purchased them several times over the past two years.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
I love the fact that I didn't have to tie shoelaces. I am an older woman and that is becoming harder and harder to do. The shoes are nice and heavy seem to be very well built and nice support, but the shoe didn't fit me well. It seemed to be large all over except in length. Had I returned it an ordered the next size down, I believe it would have been too short. So for me this shoe didn't work but it could be an excellent shoe for someone else. That is why the review is very hard to write. I had to return the shoe but I am disappointed that it didn't work for me.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at New Balance
The extra wide option makes the shoe fit like a good leather glove. Great for me senior joints!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Trying to match original 928. After a few hours, the 928v3 is too snug around the little toes, even though I ordered wider shoes than I did with original 928. The seam where the shoe tongue joins the rest of the shoe is stiff and inflexible, and it presses my foot at a more sensitive spot than the seam on the original 928s do. I'll try again half a size up, if the maximum width is available.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So easy to slip on! They remove the pain of having a pair of "indoor only" shoes (unlacing the outdoor pair and lacing up an indoor pair). I'm getting another pair for a place we visit where they like you to take off your shoes and I need some arch support--Easy!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I liked these shoes, felt the fit well and had a bit more style than the ones I ended up with. I'd have kept them if only the top of the tongue hadn't poked the front of my ankle so persistently.
I'd also recommend:
New balance 411
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The shoe size on the tongue of the exact shoe was the same as the new shoe that I ordered. However, the new shoe was a half inch longer and was too long to fit. The sizing of the NBalance is not consistent so I returned the shoe.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I do like New balance shoes. These particular shoe is not wide enough in the front. .
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance CA EN
I need the velcro because I'm a senior and can't do laces anymore. But I wish there were more selection. White seems to be the only choice. Some light colours would be nice - like blue or beige.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
I don't know if I like the tongue yet as it is not as wide. I had purchased the 813 in the hoop & loop before and it has a tongue smaller as well. I do not like the elastic holding the inserts for the closure tabs at all. I need support in the shoe. Therefore I have purchased the 928 now. I have to put inserts in the bottom of the 928 to raise my foot so the ankle bone doesn't hit the shoe too much.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
Love the shoes -- probably the 6th pair just like these I've owned. However, I spent $20 for expedited 2 day shipping and got the shoes on the normal, no extra fee, schedule. Not cool guys, not cool
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Why are the white versions of womens NB 928always longer and wider than black or gray (taupe) versions? I don't know what size to try in white now.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
It is not as comfortable as I had hoped. I took out the insert and added a Spenco insert which helped a little. 3 velco closings would have been better. I have a fallen arch and that shoe gapes in between the two closings.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at New Balance
The 101/2 fits way too tight. The quality seems about the same as previous 928,s I have purchased.
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0 found this review helpful.

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