Customer Reviews New Balance 928v3
Write A ReviewRating Summmary:
2230
2,230 total reviews
Review Breakdown:
67%5Rated 5 stars out of 5
15%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
4%2Rated 2 stars out of 5
6%1Rated 1 star out of 5
Customer Fit Survey:
88%"Felt true to size"
87%"Felt true to width"
80%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Reviewed at New Balance
No enough cushion/padding in the sole/insoles and the tongue is too short.
Charley,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Heel pad quickly tears and wears out. 2nd pair this has happened.
I'd also recommend:
Skechers
SVG, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I texted with New Balance and asked for a walking shoe made on the SL2 last. Two shoes were recommended. One had a mesh upper and the one I ordered was leather. I wear a 11 1/2 Wude in the NB 940, which I have worn for years.
Dwb,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Where do I begin with this... To say that I am disappointed is an understatement. I've always had decent luck with NB sneakers. After shattering my ankle, my doctor has recommended footwear with ankle support. I've bought the same style in other colors and never had one be so uncomfortable. So, let me start at the beginning...
First, the shoe fit properly. It didn't rub the toes or have any other issues fit wise. The brown leather wasn't bad either. While I admit to looking like a middle-aged, soccer dad wearing them, they don't show the dirt and grime like the whiter versions.
As far as the cushioning and heel support, boy was I misled by the positive reviews. Reviewers said these were really comfortable. From the moment that I put them on, it felt similar to walking barefoot on concrete. An hour into wearing them, my heels hurt, and my feet were tired. When I switched back to my older shoes, the same style but in white, I didn't have the same experience and they were well on their 12th month of use.
For the price that you pay, I would have expected better. At least reimburse a customer for having to buy inserts to make them more comfortable.
Dan S,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Shoe was uncomfortable foot kept rolling over because of over soft liner.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The tongue is too short on this shoe. Had to return them. I love my other NB shoes but this model needs to be impru.
MW,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I kept this pair way too long to return it. The shoes are relegated to garage duty. I have been wearing 928s exclusively for years. My Version 1s and Version 2s still serve me well. I did have to replace the thin and useless foot bed with aftermarket foot beds to get the support that I need. The length of the tongue in Version 3 was shortened from that of earlier versions and barely contains the laces. The shoe causes my foot to strike the ground too hard during my stride.
The design of the sole (like earlier versions) traps small seeds and stones in the tread and requires use of a screwdriver to get them out. For the price of this shoe, I expect more.
Steve,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The quality is much inferior to the 575 purchased long ago. The straps are too long and don't present a very good appearance.
Lutsen,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I bought this to improve comfort for Hallux Rigidus (turf toe). I felt the shoebox was a little too tight and caused the toes to be pressed together. Also, it feels like there is a rod or support just under the toe joints that add pressure to the toe joint as you walk.
The shoes appear well made, good quality but the comfort factor is a real issue.
RAP,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Rather stiff and uncomfortable compared with 669's. Probably a better shoe for some, but returned these, kept the others.
Penumbra,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I always take a size 13, but the 13 in this style is too short, more like a 12. I'd try a 14 if it was a store purchase, but I don't feel like sending shoes back and forth by mail. It's a nice looking shoe though, and appears well-made otherwise.
Steve T,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I ordinarily take a a size 13, but this style in a 13 is much too short, more like a 12. Maybe a 14 would fit, but I don't feel like sending shoes back and forth. I'll have to go to the stores.
Steve T,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
This product is a boot and not a comfortable walking sneaker. Still trying to break in after a month. Worse NB sneaker I purchased in years !
Dobie,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Ugh. I had this exact pair of shoes and wore them until they literally fell apart (3 inch rip on the side. They WERE extremely comfortable, fit my orthotics and I loved them! So, when the side ripped (after over a year), I ordered the exact same pair, same size, same ugly brown look and color. Because they worked!
Something has changed in the making of this model, because no matter what I try, the tongue slips down after a few hours of wearing them, resulting in that uncomfortable feeling where the top of your foot (the bridge) feels the pressure of the material scrunching up between the shoelaces and your sock.
This results in me having to take off the shoe and pull the tongue back up and put my shoe on again. And a few hours later, again. And again. Eventually, I figured out that the tongue is just a bit shorter than the same model was engineered two years ago, and that a bad run at the New Balance factory resulted in a number of negative reviews. I am returning these (even though I have worn them outside) and will order other ones in the hopes that they have the longer tongue.
Still a Zappos fan!
Brandon, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I've been buying these 928s since v1, and I've loved them. I have gotten white, brown, black and tan pairs. So why the change to a cloth top? In a white shoe? What were you thinking? Were you thinking? It got dirty the first time I walked through some dust, and there's no way to clean them! Good job! If I wanted cheap Keds, I would have gotten Nikes. Thanks, New Balance. For nothing.
Perplexed,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I bought these shoes because they are advertised as leather, they are NOT LEATHER
Bob,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I have ordered these shoes several times before. They are sturdy with great support and have always had a very cushioned heel which I need with my back issues. My recent purchase looked like previous pairs of shoes but there is very little cushion if any in the heel and it hurts my back and knees tremendously. I don't know if the shoe changed or the insole material changed but I am in lots of pain with my recent purchase.
Works O,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Not good the tounge is very short so the laces dig into your foot also the. very short tounge makes them difficult to get your foot in the shoe I returned them as unwearable!!!! They should leave well enough alone very poor design!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Not comfortable. Size was too big and the fit was not what I expect from New Balance
BVL,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Returned for refund which was issued today. Ordered 2 more pair different shoes.
BVL,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The tongue is so short when its laced up the laces sit across my foot instead of the tongue between my foot and the laces. Very unhappy because the shoes are so expensive.
Mel,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I’ve been wearing New Balance exclusively for perhaps 15 years or more. In the last few years, they’ve changed many of their designs for the worse. This one is no exception. This model used to be comfortable right out of the box, with good cushioning and quality leather uppers. No more. This one is stiff, with cheap leather and not nearly as comfortable as past models. I have a wide, somewhat flat foot. I wear a 9.5 EE. I wound up ordering the Brooks Addiction instead, in 9.5 4E, and I love it. It’s made like New Balance used to be. I returned the New Balance. (The Brooks Addiction runs slightly narrower, so the 4E fits like the New Balance 2E).
I'd also recommend:
Brooks Addiction
Loren, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
If I lace them snugly the left shoe rubs a sore spot on my ankle bone.
Fooie,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
The shoes I purchased were not good. I have worn them 3 times and they have stretched. I need a different one of your pairs 10B & return this stretched pair. Not what I am used to from New Balance. Thank you
Dick,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Continued complaints about the "short tongue" in these shoes suggests that this design problem has not be corrected since my purchase in November 2017.
Short tongue precludes lacing to top precluding use for Serious walking, limiting use to casual wear.
My pair was purchased in November of 2017. A that time I posted a review calling attention to the apparent design or manufacturing failure.
Reviews posted earlier in 2017 had already noted the problem. I find it disturbing that that these "reviews" no longer are included on this site.
Gray suede shoe is quite attractive. Unfortunately, the inability to lace them to the top without the laces rubbing the ankles and irritating the skin precludes its use for "serious walking", limiting my use to casual wear.
I was prepared to purchase another pair if the problem had been corrected.
I was further disappointed the read the similar complaints regarding the the newer 928v3 shoe in tan leather.
Obviously, , no one is initiating corrective action in response to these reviews.
I would be most as interested in buying a pair in tan suede if available with a "tongue" of the proper length
Charles,
0 found this review helpful.
