Customer Reviews New Balance 928v3

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Rating Summmary:

2,105 total reviews
New Balance 928v3

Review Breakdown:

69%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

4%2Rated 2 stars out of 5

6%1Rated 1 star out of 5

Customer Fit Survey:

88%"Felt true to size"

87%"Felt true to width"

81%"Moderate arch support"

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Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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My orthopedist says I may wear only New Balance 928 for the health of my feet (almost all shoes hurt my feet, even these). I've tried to embrace my disability and wear the horrible, heavy, hot black leather brick of a shoe. I am slightly happier with the cooler white mesh - unfortunately the white screams "tourist! disabled tourist!" everywhere I go. WHY can't they make black mesh? I saw the grey and thought, okay these might make me look normal.And they would, but they are heavy, hot, and the sizing is completely off - the toe box has been shrunken. You probably won't use this review, but I don't care. I'm so sick of ordering shoes and returning them as you, Zappos, know. And I thank you for you endless patience with my shopping problems.
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Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
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This is the third generation of this model of shoe for me. I have owned some pairs of each iteration. I ordered and received a black and a brown pair of this shoe. The first pair (some years ago) were fantastic. Since then, every pair has been less comfortable, ill fitting in some fashion and of lesser quality materials and construction. I am now searching for a brand of shoes other than New Balance. Our marriage is irrevocably deteriorated beyond saving.
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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I love the New Balance 928 Rollbars old and new..only order the all leather..so they keep their shape longer and I get at least six months out of one pair wearing them 24 seven . I stoppd ordering the women's because they seem to be not good fit for my wide feet..so since I went to a men's shoes size 7 1/2 I always wore an 8-81/2 in the women's.. I haven't had that problem . my life would not be the same without the shoes I pray they keep them coming . The new v3 is a tad narrower tha the v 2... but they eventually stretch so I'm not going to complain I love the room he toe area that's why I was attracted to the shoe to begin with I have wide flat feet and as far as I'm concerned this is the best shoe for that. I normally order two pair of the time this last time I ordered the brown and I'm glad I did I sure do not show dirt like the white ones do.. but I still love the white ones especially when their name I keep them for the gym I've got about four pair that I use for yardwork that's where they end up after a six month mark they go into yard shoes . when I first started wearing new balance rollbars probably 15 years ago they lasted a year one pair lasted a year now I wear two pairs a year so that goes to show that they have declined in quality but I'm not going to complain because the shoe still is a great shoe...!!!...and for the price I don't mind well you have to have a good shoe if you're going to walk.. and be on your feet all day long and half the night I love the new balance rollbars please don't ever stop making them I noticed a lot of the newer styles or not all leather please do not discontinue the all leather shoe it is the best !
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Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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This model is supposed to be widest last that New Balance makes but it is not cut full in the width, even with a 4EE size.
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Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Im so disappointed in New Balance. I wore these so I can't return them so another expensive mistake. The toe box is slightly wider than the v2 but not much. After walking in them for a while my feet hurt and the shoe just doesn't fit the foot quite right. I compared the bottom of the shoe to my original 928 and found it to be much narrower. I guess to get it to fit I will have to buy the wide where the D fit before. If that doesn't do the trick I guess I'm going to have to say good bye to New Balance. They have cost me too much money to sit and be unusable!
I'd also recommend:
Still searching for the perfect shoe
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Ok, I've read some of the other reviews, white makes someone feel like a vulnerable tourist, ...feels like bricks-but I must disagree strongly. While not the best looking shoe, my orthotic maker, who is also a shoemaker super highly recommended these shoes and the New Balance 1540. These 928 work much better for me! I have a full orthotic and keep the insole that comes with the shoe underneath so I purchase a EE wide shoe though I have a regular D width foot. Works great-I have brown, black, white and the grey suede and wear these for work exclusively. So-no points for being a stylish stud but I'm a comfortable guy who's not in pain after 2 knee replacements and 2 hip replacements so I'm a happy camper!!
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Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
shoe support excellent, unfortunately shoe tongue did not extend above top shoestring holes. I always use the very top holes for additional support and due to the tongue not extending above the shoe strings "cut" into my instep. I actually called New Balance and explained situation and they apologized and agreed that the design was different that all there other similar styles. i have purchased New Balance for approximately 30 years and never had this issue come up.
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
928 v3 continues to be a consistently well-made shoe. The first thing I do when I get them is add a coat of polish to improve durability.
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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These are comfortable and good looking shoes. My only issue was with the size. I typically wear a US 10 1/2, but I had to return the first set as too large. When I tried the 10, they fit well. However, they are marked as a 10 US, 44 Euro, 28 cm. According to the Zappos chart, these latter two are closer to a 101/2-11 US, which would be about right for me. Thus, if you use US sizing when ordering these shoes, I suggest that you try a 1/2 size smaller for your first attempt or go with the European measures, which seem more accurate. Outside of having to return the first pair, I have no qualms with these shoes.
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Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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The shoes that I ordered were too narrow. As I have been wearing the same size for years, and as I had my size confirmed recently with the Brannock Device (an international standard for determining shoe size in the footwear industry), I wonder why these were too narrow.
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
This is the only shoe I used on my job as a mailman. Even in retirement I still use this shoe for walking. It is the best.
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
Have suffered from foot pain due to arthritis, plantar facitis and other problems. Wear custom orthotics and have worn hiking shoes most of the time because they were best suited to the orthotics. New Balance has eliminated the need for any other shoe. The comfort is unbelievable and my feet haven't felt so good in many years.
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
I have purchased new balance shoes for years while working at my job which required hours on my feet. They have always been comfortable and held up well. Now I volunteer at a hospital and wear white shoes i've purchased two pairs of new balance shoes one pair is a spare. now that the first pair has wore out, after one hour of wearing the second pair the side crumbled into pieces very disappointing never had that happen before. They have been in the box for a while but didn't expect the shoes to crumble from under me. No more buying in advance New balance is still a good fitting shoe.
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
I've been wearing the 6E width of the 928v3 or its previous versions for more than 10 years. Before wearing the 928v3, a neuroma (inflamed nerve) at the base of two toes had been so bad that after playing tennis, I was walking on hot sidewalks in my bare feet. I couldn't wear my previous shoes because of the narrow width sizing. I threw out all my shoes and switched to the 928v3. Switching to the 928v3, along with new orthotics and physical therapy has given me total long-term control and comfort. In addition to the comfort and roominess with the fantastic width sizing, the 928v3 style allows it to be worn for either (fitness) walking or even formal occasions, all day long.
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Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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They were stiff and heavy. I did not feel like I would be able to work in them all day comfortably. I’m a great fan of New Balance and it’s mostly what I wear but these were completely different so I returned them.
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Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
The New Balance MW928v3 lacks arch support. Feels like I'm walking flat-footed! I would have returned them but Zappo policy disallows return of shoes after they've been worn and I left the house for shopping after putting them on for the first time and had nothing to change into. Woe is me! Problem isn't with Zappos, but with New Balance for dropping their standards. This is the second pair of NB shoes to disappoint me in the last year. The quality and comfort is no longer there!
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Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Returned because too narrow. Does New Balance ignore the Brannock device when sizing shoes?
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Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have worn other 928 models in the past. The new 928v3 sole had less traction than the previous model that I was using. It caused me to slip and fall. I won't use this product again.
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Possibly the worst fitting shoe from NB that I have ever tried. I need 8.5 6E width. Width was good - in the toe, but the right shoe pinched at the arch, and the left shoe pinched at the heel. Also the shoe was much longer than any other 8.5 shoe in my closet.
I'd also recommend:
Propet
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe is a piece of junk. Horrible quality and materials.
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
I have a bad leg as a result of an accident and I cannot walk without a brace. The shoes I buy from NB are the only ones available that are large enough and strong enough to anchor the brace. Without them I would be in a wheel chair.
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
While these were not being made, I had the worst time. Due to an unfixable foot injury, I need a new pair of these about every 2 months. Even with the orthotics I have to get new shoes that often. Thank you for bringing them back. It's a matter of necessity, please continue
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
These are my walking shoes. I walk 16,000 to 20,000 steps a day! They are great for that!
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Overall5Rated 5 stars out of 5
Reviewed at New Balance
These are the only shoes that help my husband. He has stood on concrete floors for years and developed P/F. We do remove the insoles that come in these shoes and replace with NB thicker soles. This is our 6th pair in the past years, he can always tell when it's time for a new pair, his feet start aching! He does auto body repair and these shoes are durable.
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
These are my 7th or 8th pair. They were not available at my usual places to buy them, when I was told Zappos had them I was ecstatic, as these are the only ones that fit, don't hurt my feet and my back, legs and knees don't hurt when I have a brand new pair. If I can't find these next time I need them, I will definitely purchase again.
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