Customer Reviews New Balance WW928v3
Write A ReviewRating Summmary:
2118
2,118 total reviews
Review Breakdown:
61%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
76%"Felt true to size"
79%"Felt true to width"
73%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These do not fit like the original 928. I avoided the V2 because of bad reviews and my shoes need replacement so tried V3. ordered same size I always do and they fit very differently.8EE Heel is too wide and slips when walk, toe box was taller (not sure on width) and shoe was longer. So will give another try with 7.5D Disappointing they ruined my go to shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have worn NB shoes for several years because they come in narrow and are comfie. I walk everywhere, so comfortable shoes are important to me. However, the heel on these, even in a narrow, was way too wide, so I am returning them. Very disappointing!
I'd also recommend:
Munro, Ecco
Sharon M, Zappos Customer,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
In the past, I was able to wear the 927's then the 928's and loved them, until they took away the soft area that gave room for my bunions. Such a disappointment! . I need the anti-pronation feature of the 928, and like leather so that I can wear them in a variety of situations. Running shoes are not great to wear with slacks. Please bring that soft area back to the 928.
Hard T,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I am so sorry! But these HAVE to be returned! I was so hoping these would be perfect! But, they are too short and too narrow! I have always known that NB runs small and accommodate for that. I ordered the same size I have been wearing for in NB for YEARS! I started with the NB926! They were PERFECT! NB927 were pretty good, too. All of the NB928s have been a complete DISASTER! ( This is my 3rd pair!) I thought, from the reviews, I would be getting back to the shoe that helped my poor old feet so very much. But, NO. I am devastated! I have ingrown toenails, hammer toes, Tailor Bunions, flat feet, and I over pronate. I see a podiatrist every 4 -8 weeks. NB926's and NB927's were such miracles to me! I am going to visit my (military) children and grandchildren in Europe and needed fresh new shoes for walking a LOT! These 928v3 actually HURT when I put them on. (They DO look nice, though!) I am so very sad and must search for a new brand to, hopefully, help my feet enjoy my trip and my work, which is 8+ hours of walking on concrete floors. I cannot begin to tell you how this saddens this loyal customer.
Prissy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe was suppose to be LACE UP NOT STRAPS and we want to exchange the shoe sent for LACE UP> The shoe size ordered is 8 1/2 extra wide. Please tell us how to return and exchange the shoes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I got someone else's shoes and so I returned them. Than instead of having my order shipped to me I was told to reorder them. Well I don't think I want to do that. I still am waiting for my refund. I don't like the fact that I did not get what I originally ordered plus I had the trouble of getting a return address label plus I had to ship it back. I am a senior and I thought ordering on line would make my life easier. It didn't it complicated it.
Anni,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The toe box is too small and I wore them twice before I realized they didn't give my fore foot enough room. I always wear NB and decided to try these as I thought they would be warmer. I should have sent them back before wearing. If you need room in the toe box don't buy these.
Dickens,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
My shoes are to big and I've been trying to return them but I'm having trouble returning them
Janice,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I ordered the same size shoe I always order, 7 1/2 WW. But this pair is at least a size larger than all my others. What on earth?
My F,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I bought these sneakers for work. I could not wear them. I found the fabric to be so hard not flexible at all. Felt like my feet were being punished and I hadn't even left the house. Very disappointed
Anna,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The sneakers had an awful smell, like mildew. I sent them back and am waiting for my refund.
Deck,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Way, way, way too wide for my feet. Returning and will try once more in a different style in Narrow. I've always worn a standard in Nike but my podiatrist was quite insistent that I need a New Balance walking shoe. Frankly, I have just about lost hope for my poor feet.
Kate,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Have been wearing these sneakers for years. Having broken both ankles proper fit is a must. Spoke with the chat people so I could get the proper fit to accommodate the new medical brace I must wear. Told them the #'s on the tongue and all. Was informed what to get, waited the 6 days to receive them only to find out they were the same exact shoe and width (only 1 size bigger). Not what I asked for. Had to return them to the UPS store and reorder so it took another 6 days. Normally it would be fine but when you have to build up the time wearing the brace because of an upcoming doctors appointment timing is everything. Brace adjustments all have to be worked out and when the shoes don't work it slows the whole process down and painful.
Kathy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
The shoe was very stiff, and hard insoles. Not conducive to walking IMO. I returned them and that process was easy, haven't seen the refund as yet
Leanne,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Top edge of innersole is not tapered - rubs side of foot. Tight pattern on sole traps grit.
Walker,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
They run way smaller and tighter than described in sizing chart.
Not W,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
These are the worse New Balance shoe I ever bought let alone they look like combat boots! Don't waste your money! Not comfortable @all!
Carol,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
Good for custom orthotics and good heel support; however, for me, the only thing this shoe is good for is power walking on flat pavement. The soles are too high and inflexible. Rough terrain can twist my ankles and I lose my balance.
Stroke B,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I need good support and a wider toy box and Im getting a wider shoe it feels like as the shoe wears down I'll slip and slide in it.
Katie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The width and the overall fit was not good. Also, the look was not stylish, but I did purchase the the shoe fir comfort etc. and not not style.
T.,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I wore these w928 every day for many years then couldn't get any during the pandemic until March or April this year 2022. I ordered a womens size 12 that always fit me perfect but was too small !
Sandy,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have worn the 1540v3 in 6 4E for years but this style narrows at the toe box and didn't fit me. Will return it.
Elinor,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoe was too small. The US size is 12. But the UK, EU and other sizes do not match a US 12. And it is indeed too small. So, the US size is a mistake.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
They stated the shoes were skid proof that's not true
Gma,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
If your foot is shaped like a long tube or pencil, and you like a tight cramped toe box, this is the shoe for you. I need a roomy toe box. My foot is wider at the top and normal around the mid-foot and ankle. I can't wear shoes that cramp the toes with a tongue so short it keeps sliding under the laces. Too bad NB doesn't make this for a normal shaped foot. I like the support. That's the only reason I decided to try the 928. And I tried it in different sizes and widths. None worked. I gave up. I can't wear this submarine-shaped shoe. Poorly designed fit, not anatomically correct.
DA,
0 found this review helpful.
