Customer Reviews New Balance WW928v3
Write A ReviewRating Summmary:
2118
2,118 total reviews
Review Breakdown:
61%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
11%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
76%"Felt true to size"
79%"Felt true to width"
73%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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I BOUGHT THESE SHOES BECAUSE NEW BALANCE 813 WAS NO LONGER AVAILABLE. I CANNOT FIT MY SLIP IN ORTHOTICS IN THESE SHOES. WHEN WILL NEW BALANCE 813 BE AVAILABLE?
Judy, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I buy at least 2 pair of these shoes every year from a therapeutic shoe store that modifies them for my feet.
They couldn't get any from their supplier this year so I ordered a pair directly from newbalance.com to try on and then reship to my shoe store to modify.
The shoes were unwearable due to an error in manufacturing. The leather over the left shoe's toes twisted sideways and down when walking forward, causing pressure on the top of the joint at the base of the big toe. Ouch!
2 requests:
1) Please give greater priority to specialty shoe shops in ordering shoes over the general internet customer. People really do need their specialized services and buying and then reshipping shoes is inconvenient and expensive for the customer.
2) Better quality control, please. Had the shoe soles been bent (like in walking) during QC perhaps the defective shoe would have been found and replaced at the factory.
Disappointed,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I returned these walking shoes they were too heavy and very uncomfortable. It felt like I had weights on my feet. They didn't look like the picture to me and weren't very nice looking, in fact they looked like orthopedic shoes.
Na,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
I had to return them. Fit small. I have had size 8 before but these were too small. Will wait until the charges are reversed before I order again. Not sure what size to order??
Gram,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I think new balance has cheap and up their product. I have for years used the 847. The 847 V3 is nothing like the new 847. The roll bar technology in the 847 V3 was good. The latest pair of new balance that I just sent back was cheap
Ps,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I sent them back since it was a USED pair instead of a new pair as advertised. What a disappointment!
JR,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Disappointed that I was unable to purchase
Will I be informed when available?
Buela,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I was able to place an order for these shoes but they really were out of stock. They were for my 90 year old mother in law. She needs yhem for her orthotics. I am not able to purchase them anywhere so they must be good!
Grammie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have attempted five times to order a pair of black shoes in style 928. Anywhere from 2 to 5 days later, I received an email saying "aw man we're out of stock". I think it's deplorable that your website shows something in stock, yet you can't fill an order. Please do not ask me to review a product you never even sent me.
JPBSH,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I have been buying the same shoe for 12 years, first time ever that the size was not correct. I am guessing that the shoe was 11.5 versus 13. The style was also different than I bought in the past with the same 928v3 number. Either you changed suppliers or countries and now I will have to find a different shoe to wear for casual.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance CA EN
I just returned them cause there too tight across the toes
Monique,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The fit was fine, but within a month the laces had torn through the lace holes. I exchanged the first pair, figuring it was a defective pair, for the exact same shoe. Now less than a month later the second pair has done the same thing. Not what you expect from a $150 pair of shoes. I have some New Balance sneakers that are over 5 years old and this has never happened with them.
Poppy, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
expensive, lasted less then a year, soles both shoes came loose, had them fixed, yesterday walking out in public, both shoes complete fell off, had to drive home without shoes on
C,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
the 928 fell apart less the a year, soles came loose, had them fixed, 1 month later both soles completely came loose while I was walking in a public place, had to drive home without any shoes on
C,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is the second pair of New Balance 928's from a two year old production run that you shipped to me that is a whole size too small.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
This sneaker looks like a big "doll shoe "in extra wide, it's just big all over from heel to toe.
The lighter color is a grayish beige taupeI returned it because of the fit and the color.
Susan,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I broke my foot and ankle several years ago and since have used this shoe exclusively for work because I am on my feet for the entire day. This shoe has always been SO comfortable from the moment I put them on until this pair. Are they being made differently???? The price hasn't changed......not cheap! I am VERY disappointed with this pair. Beyond that I have loved these shoes over the years.
Hard W,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Loved these in the past. Seems like these new version 3's are not using the high quality leather uppers I was used to. Feels a tad less springy as I walk. I wonder if the foam NB is using is less dense? Don't get me wrong, these are still very good shoes, however it is clear that NB is cutting corners. No extra laces as in the distant past. Still a pretty good shoe, but oh so pricey. Gonna look into other brands after these are "used up".
Ellenrocs,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
i bought these shoes to accomodate an ankle problem where I needed to wear a brace. On the inside of the shoe, the seam across the big toe was hard and rough and it caused me a lot of pain. I have purchased these shows ymany times before and I was always very happy with them. I I still recommend this brand.
Gayle,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The toe area width was much narrower than the exact original previous order. In the future, inform the potential consumer about size/ width/ room height changes with the same product number. Let the consumer know of shoe/sneaker last size changes before we order.
D,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have been buying and wearing New Balance women's 928 for walking for several years quite happily. My size is 9B, and a recently purchased black pair fit perfectly with my prescription orthotics. However, a Bone pair in 9B was too tight, I suspect because of extra padding that shoe had. I returned it and ordered a wide pair. they are far too roomy, and I will have to send these back, too. I'm very disappointed in the inconsistency between shoes that in the past fit well every time. What's happened to New Balance?!
Martha R,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I am so disappointed in these shoes!! I wore them around the house and felt that they were comfortable and would be great for my walks! I walk the dog daily and figured these would work. I was so wrong. The have proven uncomfortable, there seems to be no cushion to them. Walking on sidewalks and streets a little cushion would go a long way . I feel that I threw a lot of money away buying these shoes!
Debby,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I have 7 pairs of the 928 with roll bar walking shoe and I can't live without them. This last pair I ordered was not made correctly and the right and left shoe were completely different sizes. I hope they are still being manufactured properly because it's the only shoe I can walk in.
Basset L,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This shoe felt like they flapped when I walked. Not deep enough for my orthotics. Don't know what NB is doing with their "new" versions. Wish they would have never changed ANY of the older models. I am looking for a new brand to try and break away from NB. Not happy.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
I use black sneakers for work and the 847V3 was fantastic because it had mesh in the bunion area, but this shoe is all leather and was too rigid in this area. Thanks for asking, Pepi
Pepi,
0 found this review helpful.
