Customer Reviews New Balance WW928v3

Runs 1/2 size smaller in length and very narrow in toe box. I ordered 1/2 size up and Wide, rather than my usual B width. They fit fine, comfortable, and have great support throughout the sole of the shoe. The problem for me though is that the huge amount of thick padding inside around the ankle put pressure on the side and back of my foot and it really hurt. I have Insertional Achilles Tendonitis and that thick, firm padding inside was so painful. I had to take them off immediately. I'll have to send them back and stick with the most comfortable shoes for my condition, New Balance 990v5. Just one more thing -- the 928v3 in the gray/tan color that I ordered looked too orthopedic on my feet. Maybe the Navy Suede color would look less like orthopedic shoes, if you're going to order these. I'm not young, but I don't want shoes that make me look older than I am!

Stiff body of shoe makes them feel clunky, unfashionable, and uncomfortable.

With New Balance, I once wore an 8.5 AA (narrow heel); but NB 928 v3 start with "B" (sometimes called "Medium" or "Normal" or "Narrow" now); so that's what I ordered in this highly touted, cushioned walking shoe, an 8.5 B. But, venerable as I've become, my heels slipped. Also, to my shock, the "B" was too narrow in the middle, squeezing the bones on the sides of my feet; and neither thick nor thin socks changed that. The other brand/style in the same Zappos' order were an immediate fit, so I returned these NBs. It can't be because they're made in Vietnam: I have a Vietnamese-made NB "Fresh Foam" 8.5 B, bought in 2021 which I wear with thin running socks: fine for inside. My NB 1260 v2, purchased in 2018 are 8.5 2A (AA)/USA-made as are the "retired-to-yard-work" NB 565's, both of which still fit depending upon sock gauge. Cushioned walking styles are different from those of cushioned running ones. I'm very glad that Zappos has free shipping/free returns to assist in the reassessment I clearly must make!

This pair of shoes felt rather stiff and bulky. It looked a bit clumsy on my foot. There was plenty of support and the wider width was fine. Unfortunately, I have to return them because every time I tried them on, my right big toe went numb. I tried them on with and without the insole and found that the footbed was not flat. It seemed to go down where the big toe would sit. Too bad. Must be a flaw in the manufacturing of this pair of shoes.

The color is horrible! It is NOT grey! The color is an ugly khaki color.

I have been buying NB for years; this is the first time I felt the sizing was off. Too narrow by a long shot.

These are possibly the worst shoes New Balance shoes I've ever ordered (in nearly 10 years of ordering). As one reviewer said here, it's like these shoes are made of steel - they are stiff beyond stiff, inflexible in both sole and top, and heavy. Because of the stiffness my high arches were pressed down. I order a pair of New Balance every year and this one was a big disappointment. I tried to make it work - thinking they just needed to be broken in. After a few months of zero comport I finally caved and purchased a different model of New Balance. Also the color is a weird taupe/grey mix.

Shoe was too big, even with an orthotic in it. Width was good, but length was too long. Also-no arch support.