Customer Reviews New Balance Fresh Foam Cruz v1

I love NB shoes. Bought these for office use since i have a knee issue and am wearing athletic shores to work. I a returning these. Eve my OLD NB shoes provide more support AND my feet were cold all day. Mind you these were intended for light duty and could not even fit that bill. Would NEVER consider running in them.

Normally i wear a 7.5-8. I got an 8 and returned for an 8.5 and still too short. There are these pads in the heel so I'm not sure if that's pushing my foot more forward? I'm not sure. Also, because of the padding the shoes keep slipping out. Disappointed because i really like how these looked.

I was really excited about these shoes especially bc of their affordability and design. I haven't worn new balances in years and usually wear Adidas and Nikes. I'm a nurse so I go through shoes quickly and am always looking for a new favorite line of shoes and unfortunately these didn't do it for me. The soles are thin and don't provide much comfort and causes my big toe to hurt for a whole day after. I've never had issues with any other shoes I've bought and were really disappointed. Short term casual wear was okay but I wouldn't recommend this shoe for long days of standing and walking.

I use orthotics and my regular new balance size for 990's is 8. These look good but we're just too tight.

I was so excited to get these shoes. After eyeing them for weeks I ordered them. I typically wear a size 7 so I sized up to 7 1/2. I put them on and my toe touched the front of the shoe so I decided to try an 8 (I don't own a single size 8 shoe). I got the 8's and they are STILL small. The 8's are soo similar fitting to the 7 1/2. Also the heel is pretty low which is an odd sensation. Really cute shoe, but not really functional... Really disappointed...

I was so excited about these - I got them in the floral and white but when they arrived, they were too small. I usually get a 8.5 and will be returning the white ones. I wore the floral ones to try to stretch them out, and I felt heel pain the next day and my toes are so sore because my feet slide forward. They are also very narrow. Not good for high impact. I do not recommend for running or even walking. Cute though!!!

The inner lining on the heel of these sneakers have a very uncomfortable "ridge". Not sure why it's there?

I had extreme foot pain within 10 minutes of wearing these shoes. No issues with any previous NB shoes. Bought another pair of 574's

I have two other pairs of Foam Cruz that fit great. These new versions are WAY too narrow, despite being 2E. Back they go. Too bad because my older Foam Cruz shoes are the most comfortable ever, though the uppers got multiple holes in a relatively short period of time. And I only walk in them, no running. But I still wear them, holes and all. Anyway, I expected New Balance to do better with this "reissue" version.

Terrible gave both pairs to the church not close to my 900 a waste of money!!

I returned the shoe because it was very difficult to put on due to the no tongue design and tight fit. I wear New Balance 608 daily and love them. I have Plantar Fascia which causes pain at the toes and heel. Please recommend some shoes that would give some relief. Thank you, Frank

I had the originals, which I liked much better than these. For some unknown reason NB decided to put side cushion pads in which make the shoe very uncomfortable for me. I sent them back, not a fan.

As the headline says, the left shoe's sole came unglued after 7 weeks of light use. While I might have brushed this off as an anomaly, I was not offered a refund unless I paid to have the shoes returned (I bought them online) since the return fell outside of the 45 day return window. To be clear, I reported the issue just under 2 months of the date I purchased the shoes online. I still have a pair of the original Fresh Foams, now 3 years old. I'm very disappointed not only in what appears to be greatly diminished quality in the Fresh Foam Reissues (especially compared to the originals), but in the service I received in trying to get a fair refund for a clearly inferior and defective product. I won't be buying New Balance again.

I gave them 1 star because that is the lowest available. It should be 0. As soon as I opened the box, these shoes had an awful smell. I tried to put them on & couldn't even get my feet into them. The opening is so small!

I would say these shoes are not cool they are some of the most not cool shoes I've seen.

Not sure why, but this style shoe is shorter than other size 12EE NB models I own. My toe hit the end of the shoe - not comfortable. I returned them.

Unlike many previous NB shoes, these did not fit well or feel good.

I returned it. No refund yet and you dont have larger size.

These shoes were comfortable for a week until the bottom gum sole started to separate!!! Total junk! I have zero clue as to why it started to come apart but I haven't worn them more than a few hours and haven't done anything but general walking. Hopefully New Balance will do something to make things right for their poor product but until then I'm leaving my review up so hopefully someone won't experience the same problem I have. Extremely disappointed!!!

Third pair I buy in the last 3 years, unfortunately this last after my second use (literally) the right sole (yellowish layer) unglued itself - Almost after a week I have gotten no response about my case - these shoes I use daily for work. Still use the 2018's & 20' cruz; amazing shoe!

Terrible design. The back area is completely separate from the actual "heel-back" part of the shoe so putting it on requires a lot more effort to "pull through" to get your back foot in. The outer area is pretty flimsy too. Not sure why this old design chose to come back but pass it by