Customer Reviews Sam Edelman Hazel
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2090
2,090 total reviews
Review Breakdown:
71%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
79%"Felt true to size"
93%"Felt true to width"
79%"Moderate arch support"
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Beautiful shoes, quick delivery. I usually wear a 6 wide (d width) - ordered 7 wide. Length would have been okay, but couldn’t get my foot into them - 4 toes maybe. Shipping back tomorrow.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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I received only one shoe of the pair I ordered - there was only one shoe (the right shoe) in the shoe box, and there was a random shoe of the same size but completely different style (also a right shoe) outside the shoe box but inside the bigger Zappos box. I've been ordering from Zappos frequently for over a decade and have never had this happen before.
Vicki, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
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I really wanted to love these shoes but I can't. One, they are "long" - I had way too much space between the back of my foot and the heel of the shoe. And two, they look cheap. There is a seam in the midfoot area where the fabric is sewn together that was frayed. It looked like they were falling apart before I took them out of the box. It could just be the print I chose but I wasn't impressed. They are going back.
ReneeS, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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These shoes are NOT worth anywhere close to $100 - $119. It is not Zappos' fault, but the quality of Sam Edelman shoes are BELOW PAR. I have bought multiple pairs of this style always in black and nude and the heel tips come off within WEEKS. I weigh about 103 lbs, so it's not as if these heels are experiencing tremendous pressure. I am SO DISAPPOINTED in Sam Edelman. I advise NO ONE buy Sam Edelman due to VERY POOR QUALITY.
Ettennyls, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
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Size was wrong for me
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
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Super disappointed. Tried on at home and they seemed fine. Wore them for Easter and found they were not. The left shoe is cut lower on the outside and the right shoe is slightly bigger than the left making it feel like a flip flop. Useless pair of shoes I barely survived 4 hours wearing.
Lisa, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
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I thought this pretty shoe would serve me well for occasion wear, but I am terribly disappointed by the inferior quality of this item. I have them for 3 months and wore them very lightly, a total of probably 10 times, and one shoe fell apart!
R H, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
I have ordered this heel before in chrome and it was beyond comfortable- felt like I could run track and field in it, but the Hazel was terrible!
The construction of the heel cup was all off and I think that Zappos sent out a DEFECTIVE PAIR. Since I had purchased the heel before and knew how it would fit, I ordered them last minute while I was on vacation for a wedding AND did not have time for an exchange.
Suffered through it. Wore them. And they fell OFF MY FOOT every third step.
I've been a long time customer of Zappos and am really disappointed every time I see them in my closet.
Sarah, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
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I did a search for "comfortable" heels, and this was one that was recommended. But I've got to say a huge NO on the comfort factor. The footbed is "decently" comfy, but not overly. It has a very pointy toebox that pinches and gives major toe cleavage.
I'm usually just fine with higher heels, but this one has such a sharp angle, it caused: teetering & tipping, a severe angle of bend at the ball of the foot, and a severe flex at the ankle.
I usually wear a 10.5-11, and my toebox is wide-ish and my heel is narrow-ish. I tried both the 10.5M and the 11M: the sides were cutting into me, and I was spilling over the edges (I've never experienced this before).
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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These shoes were defective - twice! The left shoe split at the seam after less than a few months. Thought it was a fluke. Bought a replacement pair and it happened again on the left shoe! Not had this issue with other Sam shoes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
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So disappointed! The style is so cute..but the shoes look like they're plastic.
Beverly, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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I LOVE THESE SHOES! So why the poor rating? Unfortunately, while they look high fashion and expensive, they do not last.
I have gone through 2 different pairs hoping each time that there was a manufacturing issue. Sadly, no. These heels are PERFECT, except after 4 wears they start falling apart. Such a shame because they are gorgeous, comfortable, and affordable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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I purchased this for my wife , she was not happy, 1/2 size too big and the material was cheap quality.. very disapointed...
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
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This shoe confirms my resolve to stop buying shoes made in China. Style - cute. Color - good. Smell - TERRIBLE! Bad synthetic glue smell immediately on opening the box. Decidedly cheap build quality. Never buying the brand again. Spend more on Kate Spade (made in Italy), Stuart Weizmann (made in Spain): at twice the price they are 10 times the quality. Sometimes you really do get what you pay for.
Ursula, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
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Super disappointed when I received these shoes to see they were REAL FUR! Really Sam Edelman?! Love your shoes and was so excited about these but turned them over and saw the sticker labeled REAL FUR, this is an absolute no for me so they went back immediately.
Anonymous, Zappos Customer,
0 found this review helpful.
