Customer Reviews Sam Edelman Hazel
Write A ReviewRating Summmary:
2105
2,105 total reviews
Review Breakdown:
71%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
3%1Rated 1 star out of 5
Customer Fit Survey:
78%"Felt true to size"
93%"Felt true to width"
79%"Moderate arch support"
Additional Reviews
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Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs NarrowRuns Wide
Poor SupportGreat Support
I received 2 right shoes! One a 7.5 M and one a 7.5 wide. Returning. I have never been disappointed with Zappos before but this was a double whammy with order being delivered late and then not even an actual pair. Hoping this was a total fluke .
Lynne, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are very pretty shows, well made, but no support at all, especially the ball of the foot. I have one side with a bunion, narrow heels, and it fit both feet well, but as soon as I took a step (on carpeted floor no less), it was too painful at the sole of the feet. So I will be returning these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
Poor quality, expenisvie, color and material fading; very painful
Stepping I,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Runs NarrowRuns Wide
Poor SupportGreat Support
They were comfortable but the right shoe had a Hugh gap at the arch. The left not as bad but still gapped. Very unattractive look.
Joanne, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
Uncomfortable. What happened? My black Hazel 5.5 were perfect from 5 years ago. Now 5.5 white, material is stiff and I can't wear for more than 1 hour.
MandaRan,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
Love the shoes and the color ,I order wide width, because some of the shoes that I order before the width is a little tight, so I decided to order the wide width and they are too wide.Very disappointed not being able to return and exchange for a different width
LAAM,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
Bought these to wear at a wedding and found them extremely uncomfortable in the toe box. I'll never wear them again. At least they looked nice!
Emma10,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am so surprised by all of these 5 star reviews. These shoes were incredibly uncomfortable on me because the back of the shoe comes up so high it cuts into my lower achilles tendon/heel bone and little of my ankle on the side. Very painful. I compared them to all of my other heels (i.e., in excess of 40 pairs) and none of them have such a high back. Interesting.. perhaps these are meant for taller people with longer legs, calves, etc.. Not sure. Returned.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
I bought the Gold 7.5 wide, I bought it for an event but i end up not wearing it coz i cant make a step its too loose, size down.
Dellia,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love the shoe but one was dirty when I received the order.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
$140 for a pair of black heels that were worn and falling apart. The suede was worn down and turning white in some spots and the bottoms of the inside were cracked and peeling.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
I'm so bummed that I have to return these shoes!! They're narrow. It was painful getting a foot it one, let alone take a step in it. I ordered my regular 6.5 size and I'm surprised that I can't wear them. I will see if going up half a size will be good.
Sophia O,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I can't tell if the shoe runs large or if it's just stretched out from being worn so much. The shoes arrived in rough condition and seem very worn in - they don't look new at all and the box is even dirty.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
I don't like the straw heel. When walking in sand it peeled the first time wearing them.Never had this problem with any of other Sam Elderman heels. I brought the other pair with the straw heel . This is not the shoe to buy if you live in grassy or sandy places.
Mae A,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Heel on one shoe broke within 10 minutes of wearing them. I am a healthcare provider in an office so I only walked into the office before the heel broke. Very disappointed and had to buy new shoes from target so I didn’t have to risk twisting my ankle in broken heels.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
So disappointed in the color. I ordered Natural. In the pictures, it looked like a perfect summer work pump. I loved the linen appearance. Unfortunately what the pictures don’t show is the silver thread running throughout. In fact, the color listed on the box is Ntrl Gltr Linen. Glitter doesn’t work for what I had in mind. Ordered for a work trip and it’s too late to reorder. My picture doesn’t capture just how shiny the shoe is, but if the word glitter was in the color description, I never would have ordered this shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a .5 size larger than my usual size and the shoe felt extremely narrow and uncomfortable.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Blue wan’t “navy”, it was brighter. Suede looked damaged as though the pair sent might have been a retail display or sample pair.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Gorgeous shoes but they started falling apart just after wearing the pair TWICE in one year (I bought these at the beginning of the pandemic so didn't have an opportunity to wear them for months). The leather started separating from the seam. I noticed while I was on a date - how embarrassing! I had to use a black Sharpie to make it look more subtle. Complete waste of money.
Lauren, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought it for an upcoming wedding. Great looking shoe, but waaayyyy to high to be comfortable. Had to return because there is no way I can walk in those a few hours.
Adriana, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
Very uncomfortable hurts my feel so bad, and I only wear it once it chipped off the leather, poor quality for the price I paid. Very disappointed.
Look C,
0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
nice shoe, but it came worn/damaged and used.
Erin, Zappos Customer,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
I bought this 3 months ago, and worn it for the first time yesterday. Not comfortable, my feet hurt so bad, we were watching a play, I did not do a lot of walking but my feet is crying for help, it was red and hurts every step or even when I was seated. And the leather pealed off. I don't remember bumping it to anything. I read a lot of reviews before I bought it. I've been looking for comfortable pump but definitely not this one. So disappointed. Shipping was fast though when I got it and packing was good. I normally wear size 5 but when i got it it's so big, so I exchanged size down to 4. It fits but very uncomfortable when i used it yesterday.
Gracey28,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
The image online is vastly different from the shoe that arrived. The color is closer to purple than pink. I was truly disappointed.. I was specifically looking for a pink suede shoe...hence the reason this rating is low; otherwise, it's nice shoe. I'm returning.
Kebonnie,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Sam Edelman
Wore for my daughter's wedding and had blisters within two hours , was awful .
Save your money
Savanah,
0 found this review helpful.