Customer Reviews On Cloudventure
Write A ReviewRating Summmary:
262
262 total reviewsReview Breakdown:
55%5Rated 5 stars out of 5
16%4Rated 4 stars out of 5
14%3Rated 3 stars out of 5
6%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
74%"Felt true to size"
88%"Felt true to width"
81%"Moderate arch support"
Additional Reviews
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Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
So disappointed I had to return these! I have four pair of on cloud running shoes (because they have great features like wide toe box, lightweight, awesome comfort, and good style) - and was looking for a pair that did not have bottom soles with such wide spacings (that pick up acorns, pebbles, rocks, sticks, etc.) for trails. These looked like they would work, and I love the styling. However, as another reviewer points out, the bottom of the sole does not touch the ground at the heel: the first "tread" is under the middle of your heel. The result is that the shoe feels really unstable (it's too easy to rock backwards, because you are standing on what feels like a teeter-totter) and it's really not suitable for the trails for which it was presumably designed. Wish they would create the same shoe with a different sole: one that felt steady and did not constantly get small natural objects like stones, gravel, sticks, acorns, shells, etc. wedged in them.
Cynthia, Zappos Customer,
83 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I can't rave enough about these shoes. They were insanely comfortable right out of the box. I have never found stability shoes I have loved this much. I have been running in the Hoka brand and found that I fell in between a 6.5 and 7 in women's athletic shoes and was always compensating with socks. This seems to be the case with all shoes. Not these - they are perfect. I took them for a run on the trail and they did great. I also used them for the road and was happy they could serve as a hybrid road/trail running or walking shoe. Some shoes aggravate me knees and I could tell these changed the dynamic of my posture, resulting in new (good) soreness versus a warning knee pain. I am a chiropractor as well and have started suggesting this line of footwear to my patients and colleagues.
Nicole, Zappos Customer,
40 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have worn Merrell Siren, athletic shoes for many years. I have bilateral knee replacements, and have had a large bunion removed - twice, from one of my feet, therefore I over pronates and need shoes with good support. My heel is narrow with a wider forefoot, and this ON shoe perfectly fit my needs. And, the shoe is lighter than the Merrell.
Kim, Zappos Customer,
31 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
Contrary to experience of other reviewers, I found this trail shoe to be very supportive. I can no longer wear my non-trail On running shoes, as one of my feet requires a more rigid last, which this shoe provides. My podiatrist at NE Baptist examined my On shoe, said he was going to buy a pair, that this shoe provides excellent support.
Beware - color of shoe on Zappos is NOT accurate. The actual green color is much more pronounced, all colors much more punchy. Appears that Zappos images incorrectly color corrected, or actual image color lost during image format translation. Go to On-running website to see actual color.
Same problem with color of On’s new Cloudrock boot - color of Navy/Midnight looks great on Zappos, but very different from color of the boot on the On website
Anonymous, Zappos Customer,
25 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I am returning these shoes because they did not hold up. I have only had them 3 months and the inner rear fabric has frayed through. I did not use them for the first month during the quarantine so have really just used them for 2 months. I reached out to On directly and they have not returned or answered my emails. I am thankful to have ordered through Zappos. I will exchange and give them another chance but so far am highly disappointed in this brand.
Maria, Zappos Customer,
14 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
The heel is very odd as it has no support at the very back causing the foot to roll. Other than that, it's extremely comfortable, but that was enough to cause me to return them.
Anonymous, Zappos Customer,
12 found this review helpful.
Overall1Rated 1 star out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I love this shoe. HOWEVER, this is the second pair I have had that both inner heels, at the top, have shredded. I have only had the second pair for a couple of months. For the price, these shoes should never do that, especially in such a short amount of time. I have never had a shoe do this. I love everything else about the shoes. I’m really disappointed ??
Jennifer, Zappos Customer,
9 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have worn these same brand and model of shoes for a few years and always loved them. This particular pair however is falling apart and I haven't had them that long or worn them all that often.
Charlotte, Zappos Customer,
8 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Delivered and packed on the same day! I hiked 17 miles over the next three days and they performed perfectly and were very comfortable! I even wore them on the 5 mile hike through water up the Narrows in Zion - dried perfectly and still look like new!
Rob., Zappos Customer,
5 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I overpronate when I run, and I can tell a shoe isn’t supportive if I have knee pain a few hours afterward. With these, no pain ever. They have great stability, hug my feet, have room in the toe box, grip the trails and are comfortable. They run a bit tighter than a normal street shoe to keep feet from sliding around on the trail, but they are true to size. A few reviews mentioned the back heel not being supported. I actually prefer that it doesn’t have a wide heel when when I’m heel striking on a steep downhill; this shoe is an asset in that situation. In flat or uphill conditions, I don’t notice it and would not say it’s a downfall of the shoe at all. I have started to prefer these shoes over my hiking shoes—they are grippy and so much lighter than clunky hiking shoes!
I'd also recommend:
Salomon (Speedcross)
Cat M, Zappos Customer,
5 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These were really nice, sturdy shoes. Great for those looking for a stability shoe with good cushioning. Nice design. Cool color (the plum). Unlike many athletic shoes, they run true to size. (I usually have to order up 1/2 size.) The only reason I didn’t keep them is that they rubbed funny on my right heel. Couldn’t figure out whether it was a fit or a manufacturing issue. So, they ended up not being for me, but I would encourage others to give them a try.
Mary, Zappos Customer,
4 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These shoes are great! I got them for moderate hiking and I felt safe going up and down very rocky trails. They are super comfortable and provide lots of support, in addition to being very fashionable! Highly recommend these shoes!
Anonymous, Zappos Customer,
3 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I wear a 6 in most shoes and 6 1/2 for boots and sneakers. The 6 was perfect. I wore them hiking in a river bed jumping from rock to rock and they were comfortable with great stability and traction. The second time I wore them was walking on a paved path. Unfortunately I had a problem with rocks/gravel getting wedged in the treads and had to flick them out a couple of times. I think the combination of the pavement and gravel/rocks was the problem. I’ll update once I try them on my usual wooded trails.
Coolsuze, Zappos Customer,
3 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These were better looking online. The shoe is lightweight and fit me in my regular size( an 8 1/2). However the structure of the soul was weird. I felt like I was still walking barefoot on the floor. I found that there was not a whole lot of support at all. I’m used to wearing Brooke’s Ghost 14 and these couldn’t hold a candle to my Brooke’s. Good enough to run errands or do some light walking but definitely not enough support for me to do aerobics in. I have a higher instep and need more arch support and like I said this fell very short for being functional for me.
Anonymous, Zappos Customer,
3 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Sooo comfortable! I only reviews the absolutely fabulous, and I’m in love with ON CLOUD. I needed a light, sturdy hiking shoe with a grippy sole for steep grades. These are the most comfortable shoes I own... hoping OC comes out with a stylish pump??
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
This is my second pair of On Cloudventure shoes. The first pair did’t wear out. I was just ready for some color variety. Comfortable right out of the box for street or trail striding. I was appreciative of the excellent customer service to help figure out a lost delivery, resulting in a successful delivery in just a few days!
KC, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have other ON shoes and really love the styling and comfort. This pair seems to run small in comparison so I was forced to return them.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I am thrilled beyond words with this shoe! I have been hunting for a shoe that doesn't wear out in 2 months like my Brooks running shoes did. I walk my dogs 2 miles a day and these shoes keep my feet happy! They have stiffer shock absorption, fit my pain in the butt narrow heel without squishing the rest of my foot, are so supportive I haven't put my orthotics in, and I love the aesthetics of the shoe. So very happy!
Jan, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I love these shoes. Very comfortable. But the back of the heel wore out. Same thing happened on the second pair I bought.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
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Poor SupportGreat Support
I absolutely love the fit and the feel of this shoe. I feel confident to walk on the uneven terrain of a mountain trail both up and down hills. What bummed me out was that the heel and the inside lip by the shoelace shredded very soon after my purchase. You couldn’t see it once my foot was in but for a shoe of this price, it was very disappointing. Call me crazy… I just bought another pair because I love them so much overall. However, if this pair does the same thing, as I’ve seen a lot of other reviews, I will most definitely return to Zappos for a refund or exchange.
Viva, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Update- I ordered the 9 as the 8.5 was too short. I wore them out today and after a lil while they expanded. The toe box seemed to get loose (and starting they seemed ok) My toes slid around a bit and also had heel slip. Yes, I can tighten with the additional eyelet but already they were tightened pretty tight in laces across top of foot. Also when I read the product info on diff sites this style didn't populate under STABILITY its listed as a NEUTRAL shoe which I cant get by with. I noticed the arch was ok but it was the movement in them that caused me to return these. If you have average or wide feet these may work. Mine are narrow thin and flat.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I love color and style but be aware that no heel on the bottom, kind of strange, I see like this desine first time.
Anonymous, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I like the shoes. They seemed like a half size smaller than expected in width, and a half size larger in length. They felt like they would be comfortable, given the proper size. I would have exchanged them for a larger size, except the construction did not strike me as that of a $150 shoe, that would hold up well to wear. I could be wrong, but I did not want to take the chance.
MM, Zappos Customer,
2 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Comfort is great!! Fit amazing… but started to tear at the top after just 3 months! Not holding up for the price.
Haley, Zappos Customer,
2 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Review for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Miss the previous model which was the most awesome trail running shoe . Hate the shiny plastic uppers in this newer model. Also wasn’t as comfortable. Returned and started looking at other brands.
Trail, Zappos Customer,
2 found this review helpful.