Customer Reviews SOREL Winter Carnival™

The fit snd size were good, but the materials look/feel cheap! Fake leather, plastic lining the inside. What happened to Sorel quality?

Zappos customer service was excellent in every way - ease of ordering, quick delivery, easy return process and quick refund to my account. The boots however were terrible. And I tried two sizes but both were too narrow and the piece of fabric up the back of the boot cut into the back of my ankle with every step. Keep up running a customer friendly business. Sorel needs to work on their quality. It has slipped.

The back of the boot is poorly designed.. The back slouches forward and just rubs on the ankle. Causes blisters. Very uncomfortable

the insert is not removable to put in my orthodics.

Does not keep your feet warm in the snow. Runs a little bigger than true size. Very clunky.

I love Sorel boots, but this one didn't fit right on my feet. I ordered my usual size (7.5), but my toes rubbed the top of the boot yet the top of my foot had so much empty space. Overall, just didn't fit right unfortunately.

These boots are ripping up my heels.

I live in Ohio which has ornery winter weather: snow, slush, cold. I'm a birder who is outside in all kinds of weather even in winter. Some outings I might stand for long periods but often walk quite a bit as well. I ordered these Sorels along with the Columbia Ice Maiden II boot to compare. I usually wear a 7-7.5 but have a high arch & somewhat wide feet so fit is often a problem. I ordered a 7 in the Sorel and was happy with the fit but was disappointed in a few things I didn't notice from the description/photo. First, the felt liners are NOT removable even tho the description stated they were. I have a very old pair of knee-high Sorels (no idea what style) with the traditional removable liners which I prefer. Second, I didn't realize the plush collar on the Winter Carnival is not continuous across the top of the boot--there's a wide gap at the top of the laces. This seems like a design flaw--snow could easily get into the boot over an inch below where the plush collar is located. My guess is stepping into 6" or more of snow might begin to be an issue. This would also allow water to enter. Third, although these boots are quite comfortable, they are on the heavy and clunky side, similar to my tall Sorels. Although that weight/clunkiness was not unexpected, I've decided to send these back & likely will keep the Columbia boot as they offer higher snow protection and are lighter for longer walks/driving. My old Sorels have always been warm & waterproof so I would presume these Sorels would be, too, but since I did not wear them outside, I can't vouch for that. Time will tell if the Columbias are as warm/waterproof as my old but trustworthy Sorels.

To tight, not much room

Looked way too wide at the toe= very ducky= I returned them.

Love the color and the look but too wide-even with thick socks, felt like I was paddling a boat!

These boot were uncomfortable. They are clunky and heavy. The ankles are stiff and are angled in such a way that the boots keep you constantly leaning forward.

Nice looking boot but was disappointed when I tried them on. The shaft is made of fabric and the felt liner inside was slouchy. It rubbed the back of my heal. I got a blister just walking around the house in the boots. Would not recommend these boots.

I have been on an odyssey of winter boot research and shudder to think of how many hours I spent online hunting/reading through reviews, so when I made my purchase I really, really wanted to love these boots. The good points: they are solidly made (though a little clunky to walk in) offer excellent insulation from the cold/rain/snow, and appear to be a boot that could last many winters. But alas, it wasn't meant to be. The main reason for the low rating and my return of these boots is as others have commented: the ankle area is disproportionally designed, resulting in constant rubbing and some terrible blisters at the back of my ankle. To note: I do not have particularly thin or thick ankles, and have never experienced this type of blister from rubbing. I tested two shoe sizes, tried re-lacing it to varying degrees of tightness, experimented with wearing thin socks, thick socks, cotton socks vs wool socks...nothing worked. I ended up purchasing the Merrell Tremblant boot, which has been perfect for me. As an aside: Zappos customer support has been fantastic throughout the whole process, and continues to earn my loyalty.

I love the classic look of the Sorel winter boot. I really wanted to keep these as my new winter/shovel/snowshoe/hike boot. They slip on like a charm, and, feel very comfortable, as long as you aren't going anywhere. But, they are heavy, clunky and very stiff while walking, with my heel lifting for every step. I know the stiffness would eventually be reduced with wear, but, they were so heavy, I couldn't imagine hiking for long in them... had to return. Fortunately, with Zappos, that is an easy process.

I don’t know how anybody walks in these! They’re super cute but they are so stiff and clunky, and every step I take my heels lift off the bottom of the shoe. I really wanted these to work because they are so adorable, but I could never actually wear these.