Customer Reviews UGG Alena
Write A ReviewRating Summmary:
1219
1,219 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
74%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are well made- but run extremely small! I ordered my usual size 8 (never wear a 9) and they are so tight they were making my toes tingle. I'd say order at least one size up if not more.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These are cute and probably nice and warm. But I wear a 7.5 and I ordered them in an 8 and they are REALLY tight. That's with bare feet, no socks. I'm returning them.
Anne B, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Shoe is good, runs small.
Michael,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These slippers seem to run small
Pop P,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I've been wanting to buy these for like 2 years and I finally did however when I tried them on they just didn't feel right. Very comfortable in the heel and ankle area (I have a healing keloid scar on my ankle and it doesn't irritate it) however the toe area feels extra squished but not from fluff just from the moccasins' stitching. :( So sad these didn't work for me. 3 stars because they are so so cute
Kate F,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These shoes are soo cute but run atleast half size too small.
5'11 S,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I am a size 36 EU in everything. I was really looking forward to getting these softies. I ordered a 37 to be safe, but even at this size, my toes hurt. They are unnaturally tight across the top - I honestly wonder if the sewing pattern has a typo. You don't want slippers to pinch. Ugh indeed. Going back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Took 3 days to break in enough to where they didn't feel completely snug, still need breaking in tho
Liz N,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I ordered a 7 too smug, sent back ordered a 8, too too snug, very uncomfortable . Sent back waiting for exchange of coquettes
Omama,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
My heel slips up and down and I did not like that the top of my foot was exposed.
Derryqueen117,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Hoped these would work as I loved that they come up high for added warmth. But the heels were too wide and the toes way too narrow. Very uncomfortable on me. And I knew if I ordered them bigger my heels would just flop all over in them. Coquette fit me much better.
I'd also recommend:
BearPaw
Deb, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
The slipper looked much "woolier" and thicker in the
official photo. The liner of the slippers I have are
"mangy" looking.
Caroline,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I wanted to love these but they were too small even after going up a size, and the next size up is now sold out:-(
A, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I do like the look and style of the shoe. It is well made and I would have given it 4 stars if I were not so disappointed in the fit. I don't know if it is the construction with the rawhide lacing or what, but there is no 'give' in this shoe at all. I kept telling myself the fleece lining would compact a bit with wear and the shoes would 'break in' allowing for more room. After several attempts to wear them, I have given up on that happening. They still hurt my feet, and now I have worn them too much for an exchange or return. Too bad they only come in whole sizes. I was afraid to order a size larger to begin with, but now I wish I had.
Recommend W,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Very tight and hard in the toe box. Also, runs surprisingly small size wise. I'm an 8.5 - got a 9 in these. They are VERY small on me. Beautiful slippers though, wish they worked.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I thought these slippers would keep my feet warm, but they dont. Plus, they run small. I squished my feet in hoping they would stretch. They may have stretched a bit, but they're still tight. They were a gift and I didn't have a gift receipt so couldn't return them. The top of the slipper ends midway between the toes and ankle so the part of my foot that is exposed is always cold. Wouldn't recommend them.
Cookie M,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the idea of these. I read the reviews and ordered a 9 when I am usually an 8 in Uggs (an 8.5 regularly) and they were snug but could have stretched. However the right shoe was smaller than the left! We even propped them next to each other and used a level and sure enough! Sadly, I will be sending these back.
Ali I, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
The slippers are too small (short in length) and this seems to be causing foot cramping. Have not worn them much because of this, but I am hoping they will stretch with use.
Pat,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I ordered two pairs of slippers and one boot. The high ankle slippers are giving me trouble. The lining isnt even and I may need to exchange what is the protocol?
Claudia,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Will buy again
Kay,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are so adorable but very narrow. I am a 9.5 but wear a 9 in ugg boots. I got these in a 10 and they are so snug. I cant imagine that they will stretch that much. I have to exchange them for an 11 and hope that those are not to big. I dont have wide feet but I do have bunions and these put a lot of pressure on them. I suggest going up a size
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted to love these, but they're just a little too shoe/boot-like to feel like slippers. They are very narrow across the top (some other reviews have mentioned this), but as a narrow-foot gal, this was great for me. But because it fit so well in the front, the slipping in the back felt awkward (again, the narrow heels). I have Ugg boots and love them but these are headed back to Zappos. Le sigh.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I bought these slippers to replace my favorite slippers of 10 years have finally bit the dust. I picked these because I wanted something cozy I could wear to work( I teach preschool) on cold days as well as around the house. I ordered a 6, all my other ugg shoes/boots are a 6. These were just too tight and narrow. I returned them for a 6, but those were too long, I was tripping. Still on the hunt for my next slippers, good thing I didn't throw them out yet.
Susie T,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Great slippers for around the house but don't last long.
Mary,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I was so excited to get these as a gift! But literally after a month of wear the stitching on one of my shoes just broke... these are so cute! I was sad to see them come unraveled so easily, especially because I had only worn them outside of my house once!
HSU,
0 found this review helpful.