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Customer Reviews UGG Alena

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Rating Summmary:

1,219 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

44%"Felt true to size"

74%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I first ordered a size 6 which is what I wear, they were much too tight so I ordered a size 7 and they are almost perfect still a bit tight across my toes but they are stretching out as I wear them. That being said I wear them nearly every day. They are easy to slip my feet into when I get out of bed and are so warm and cozy!!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Please let customers know that the slippers small. I wish the soles were thicker. It gets dirty too easy. It is comfy and very stylish
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Ordered these slippers as a Christmas gift to myself. I usually wear an 8 1/2 or a 9, but after reading the reviews on this particular slipper and using the UGG sizing chart I decided to go with the 10, as I was right on the fence between a 9 and a 10. Glad I went with the 10, as the fuzzy interior give a snug fit with not much toe wiggle room. I could probably pass with a 9, but I love wearing thick socks.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
This shoe does feel a little tight, and even short at first (but not a half size shorter). After a few wears, they become more comfortable. They certainly are eye-catching!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
VERY WARM HOUSE SHOES, LOVE THE BLACK WITH BLACK LINING, BUT WITHOUT SOCKS, MY TOES AND TOE NAILS GET THE BLACK DYE ON THEM. NOT PRETTY! I THINK IT WOULD BE NICE IF THE TOE AREA (ONLY THE TOE AREA) WAS WHITE TO AVOID THIS.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I am a size 7 in uggs, but after reading all the reviews saying you have to order at least a size up I order an 8. I was so excited to receive them. I put on the 8s and they fit, but could tell a soon as they start to stretch they would quickly become too big. So I had to wait for the 7s to be delivered. When I first put the 7s on they were tight with socks on. They were still tight without socks but not as bad. The first hour I wore them they were uncomfortable on the top part of my foot because of the tightness. After wearing them for another hour they already started to stretch and are perfect without socks. I know they will continue to stretch. I am so glad I decided to go with the 7s. I am not sure why so many people complain they have to order 1 to 2 sizes larger. These have stretch very quickly and fit me nicely. I have only had them for 2 days and wore them inside a couple hours at a time. I do plan to wear them to run quick errands and think they look adorable with jeans or yoga pants. I wasn't sure if I would like them, but so glad I decided to go with these over a more classic slipper.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these because I wanted warm slippers that I could wear around the house (and outside to the mailbox). The style fit the bill perfectly, but I am a little disappointed with the size. I usually wear a size 9. The 9's were too small, so I got a size 10. They fit but still feel a little snug, and I certainly can't wear them with socks (which may be a problem in the middle of the winter?) I am hoping that they loosen up over time.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am not yet sure if I am keeping these. Ugg is my favorite shearling brand, especially with slippers and these are really beautiful, plush and warm. Like another review, I was looking for something to keep exposed ankles warm. However, I am not sure I find the high back comfortable. With any amount of walking around, it feels like it will be irritating on the back of my ankle, with the way it is tapered inward. Folded down, it is bulky and awkward. I have placed a second order for the lower profile slipper-mocs (Ugg Ansley) and will have to re-evaluate. I wanted to love these, but I am just not sold.
I'd also recommend:
Sorel
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have two complaints about these - the sizing, and that the rubber does not cover the entire sole. How strange for outdoor-indoor shoes! It is hard to imagine that they would not wear out fast, even just over carpet. As far as the sizing. I normally wear a 6 or, in most closed shoes a 6½. I ordered a 7 and they are still slightly too short. So what am I supposed to do - try an 8? That would be a first for me! I cannot imagine that they would not be too big, in looks as well. So I am not sure what to do. I really like the style and overall they are heavenly comfortable. Best of all they can be stepped into and do not need to be pulled on with your hands like the classic Uggs - which I have two pairs of and also love, but for the milder months it is nice to just be able to easily step into something cozy in the morning on my way to the kitchen and then slip them off as soon as things warm up. The classic bootie styles, even the shortest, are a little bit of a pain to get on and off and work better for long term wear. Yet I am finding, like many other customers, that these more shoe-like styles have these strange sizing issues. So I am still on the fence as to whether I will keep them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
These slippers are my second pair, due to a manufacturing defect. The 1yr UGG warranty replaced them for free. The thread that holds the toe box together unraveled on my first pair. These slippers run VERY small, and I had to order two sizes up. (I wear a US 6 in regular shoes) If the toe box were about a half-inch taller, I could have worn a size 7. Other than the sizing issue, the slippers are very comfortable for relaxing at home.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Very warm and comfortable. Gave them as a gift and she loved them :)
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love these! So cute and comfy. However, I did find that they ran very small. I originally got a size 8 which is my normal size and they were extremely tight, couldn't even fit my foot in with a sock on. I exchanged for a 9 (I have never had to wear a size 9 in my life) and they fit much better, but are still a little snug! But like all Uggs they loosen up a little after some wear.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I can wear them in the house and also wearing them outside while walking into school they are super comfy and warm. My foot is a size 10 but i bought a size 9 and they have stretched out enough that my foot is snug.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the fit and feel of these slippers, but I am sorely disappointed that the stitching hasn't held twice. I read this in a couple of other reviews, as well. They feel great, but the black shows wear very quickly.
I'd also recommend:
Dansko
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
These are your standard comfy quality ugg slippers. My only complaint is these seems to run even smaller than usual - I sized up per usual. But I'm keeping them and figuring they will have a little stretch. I like the blue color and wish they had more color options.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Absolutely love these slippers. Extremely comfortable. I'd live in them if I could. They do run a full size smaller (ie. I am a 6 and fit in a 7), so keep that in mind when ordering.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Very prompt delivery and easy ordering. Opened for Christmas, but stitching broke and had to send back for replacement. First time I have ever had a problem with UGG's.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The slipper is soft and wonderful feeling on one's feet. However, had to return as was a little short. Also, if you have a high instep, it is extremely difficult to get your foot into slipper. The bow on front of slipper is decorative only...not for adjustments. I bought these for a gift for person who wears 8 1/2 M to W. I ordered size 9. Too short. If I order again, will probably try a 10. As always, customer service from Zappos superb. I wonder if sizing is off a little due to being made in China?
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I love these UGGS, they are almost perfect! My only con is that they are a bit too puffy when I roll down the sides but other than that, I'm in UGG love.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG US
comfortable slippers, because of the high backs they pull down my socks, that's annoying. Also, the ties come undone and won't stay tied.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG US
I normally wear a size 8. I ordered a size 8 and although the length of the slipper fit fine, the width was way too narrow. I don't have very wide feet. I'd say they are a normal width but these slippers were a bit uncomfortable. I was on the fence whether I should keep them and see if they would stretch but ultimately I decided to return them. I would have liked to exchange them for a size 9 but unfortunately they are out of stock. If you have narrow feet, these would probably fit wonderful for you.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I followed the advice from several reviewers who said to order one size up. In my case, the slippers were too big.
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have had several pairs of UGG slippers, but not this style. I always wear an 8. I didn't listen to the reviews that said they ran small and I should have. They are a FULL SIZE smaller. I put the soles of this new pair against my old pair and they are about 3/4 inch smaller. I am so bummed because I bought these on sale and now returning, the price is almost doubled. Don't make the mistake I did!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I own a lot of uggs and none of them have ever fit like this. I ALWAYS buy size 8 because they always stretch. Putting these on my toes were very squished and I’m so disappointed!!! No wonder they were only $60, they will be going back!
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0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I have regular UGG boots so I ordered the size I get in boots. I could barely get my foot in the slipper. I have average width feet - always get medium width. These are very tight. Thinking they would loosen up I wore them around the house for a couple of days so now I cannot return them. But I can’t wear them. If you can’t go up in width I would say pass. Very disappointing because I really wanted something with full coverage because my feet are always cold.
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0 found this review helpful.

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