The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews UGG Alena

Write A Review

Rating Summmary:

1,219 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

44%"Felt true to size"

74%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

Sort by:
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I usually wear a 7 1/2. I went up to an 8 but a 9 really would have been better.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Extremely stiff leather. I am a size 8.5 and usually wear 8 in uggs. I ordered 2 sizes 8 & 9. The 8 is too short and too tight. Size 9 fits in length but still too narrow in toe box are. The shoe is not well made.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Definitely size up for this shoes cause it is a bit narrow
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
I like that they have good fit, soft not loose & not tight just right
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Unfortunately these Uggs were too tight across the instep - the tie in that area appears to be decorative only and not functional to loosen. Also, this pair seemed to show some suede wear in both the toe area and under the heel area - as if they had been slightly worn before someone returned them previously.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Need a size 10 even though I always wear a size 9 in every other shoe. Now size 10 in this slipper not available. Very disappointing.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
The slipper is Not made for people with wide feet.You can go up a size but it want make a difference in the width.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
I was looking forward to these slippers ,they had an unusual fit . I took my size which was exchanged for a size up and that only seemed to give more slip in the heel, toes were still too close in the front for my taste, love all my other uggs so this was disappointing:(
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Product came fast, looks like it was advertised. Size was a little snug, but stitching on it overall was not worth the cost. Looks like cheaply made and sewn , was not worth the cost on how was manufactured
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
They are comfortable. They look like house shoes. They are overpriced.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Super comfy shoe but 2 weeks after purchase left shoe bow became undone and looks messy now :(
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Wish I would of got a bigger size. They are super cute but can't wear them to long they make my feet hurt.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
These are warm as heck and I really love them... except they don't fully cover the top of your foot, which is NOT what the picture depicts! These are not slippers I can run out to grab the mail in, unless the outside temp is above 50. That alone was enough to send me to a different style (Dakota). Unfortunately, these were bought as a gift for me, otherwise I would've returned them.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are very comfortable at first. Over time the wool starts to wear down and the seem around the toe area starts to be exposed on the inside. I started getting blisters on my toes after a few months of wearing them as the leather seem started to rub on my toes. I only got about 3-4 months of daily use out of them before they became too painful to wear. Way too expensive of a slipper to last me such a short period of time.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered my regular uggs size and they were a tad short but yet still slipping off my heel so had to return. Tried a size up and heel slip was worse. But I have skinny heels and ankles so prob just me.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the style but they are ridiculously narrow in the toe box. Too bad.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wish they came in half sizes. Only offering whole sizes just doesn't make sense to me. Otherwise very plush and Zappos service is great
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I'm usually a 7 1/2 in boots so ordered the 8 in this slipper. Everything fits great except the top of the shoe where the fixed bow is is tight. So strange. I have a normal size foot... not narrow, not wide. There was another review with this same issue. at first i thought the bow was tied too tight so i tried to loosen it but then realized its a fixed bow! theres no way i can go a size up to a 9 bc they'd be too long. just hoping the stretch out in the top. i really want to keep them!! how am i the only one ( and this other reviewer) that has this issue!!??
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Seems like the rubber sole is not wide enough and I wobble when I walk. Also, with thin socks they were so tight across toes could not put on. VERY narrow in the toe area. Sorry to return as they are so well made and good looking. Wish I had a narrow foot to keep them.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
While these certainly look to be genuine Uggs brand slippers I was disappointed to see the wording inside the box as it leaves me with doubt. They are gift which I haven’t given yet so I can’t speak to their sturdiness. I’m hoping that they work out for my daughter. I was forced to put stars on my review in order to submit it so those are somewhat arbitrary at this point.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Definitely the first Uggs I have owned that run small.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Having purchased many slippers and boots from UGG I have come to expect a bit of tightness at times in the bedroom slippers...I know they loosen up with wear and the settling of the wool lining...These are tight in the collar...Extremely tight when I first put them on and I have been wearing them daily for a week...They are just now starting to loosen up...This is the first time that I have purchased an UGG slipper and not felt any real arch support...You might want to keep that in mind also...Do I like them...Yes...but...Would I repurchase them? No
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These shoes fit very close so you may need to order a size up.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I love the soft sole of this slipper. Fit is great. You can wear rolled down or rolled up, but the front doesn't roll up so the top of my foot is cold.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These didn't hold up so well I was disappointed. Very comfortable but I recommend for inside use and not during snow season. I'm outdoors all the time and rain and snow and even though I sprayed them with waterproof they started to fall apart quickly
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.