Customer Reviews UGG Alena
Write A ReviewRating Summmary:
1219
1,219 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
74%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style2Rated 2 stars out of 5
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They run VERY small!! I also did not like the style...a bit too rustic for me. And yes, although it is a company in Australia, they are Made in China. So sad.
Lisa N, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I bought these as slippers to wear in the house. I'm normally a US size 7 1/2 and I ordered an 8 because I know with some slippers the wool padding is thick before you wear enough to matt it down. These fit will except for the fact that they are too tight in the lower part of the instep near the toes under the bow. I thought I'd be able to loosen the bow to get a little more room only to find out that the bow is merely decorative, not at all functional and it's not supposed to be undone. When you untie the top part of the bow you see there is thread sewing down the bottom part. You would have to cut that off to untie it.
I wrote to live chat to see if I was supposed to be able to open the bow and was told I was not, that it was only decorative. What a shame! You can also feel the bottom part of the bow from your foot because it is so tight there.
Elle,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
This was my first experience with Ugg slippers. I got them as a gift, and my husband got them in a size 7, which is what I normally wear in Classic Boot Uggs.
I couldn't even get them on my feet, so I did a mail order exchange for the Dakota Flora Perf in size 8. After they come in the mail next week, I'll do another review. Hoping they fit!
Chelle,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Very stylish, warm soft. Order 1 size bigger than your normal size.
Teri,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Typically I wear a 9½ and ordered a 10. The toe box was far too tight for comfort yet the length was correct. If you can find a pair that fit, these are tremendous slippers.
Faith C, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I use this product for slippers around the house. Not comfortable enough to wear outside or for everyday use
Ticia,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Its cute and on trend, but fits a little too snug....it is easy to pull on if your in a hurry.
Misspox,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Toe box was tight as others have mentioned, but not worth ordering a larger size over. The color was very bright, not a traditional navy, which is why I had to return.
Britt, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Disappointed that the shoes didn't fit my wide feet. Hard to walk in them. I returned them due to this issue. I loved how well they were made.
Giggles,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The idea of taller in the back is a good concept, however, it does not work with these slippers. The front of my foot is freezing while my heel is toasty - NO GO! They are going back as fast as they came...
I'd also recommend:
Born
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
I have been buying Uggs for over 24 years (yes, no kidding). I grew up in California and these have always been a staple. However! I ordered my normal size in these Alena's (the rich, gorgeous, dark blue), size 9--they were totally snug in the toe--even considering the inevitable compacting of the wool eventually. But the heel also slipped as I walked, and since these aren't Dansko clogs, I'm returning. Sad and wishing this color came in more moccasin-like Ugg choices. Hope they work for other ladies!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs NarrowRuns Wide
Too narrow in front half; otherwise would be wonderful. However, my foot is wide in that area. Next size up would be too long; wish they made half sizes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I have other Uggs boots and have always wear a size 10, was very disappointed with this shoe, I am in the returning process now....
Liz N,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Everytime I go to fold down the fur on the sides, I barely wear them for an hour then I look down and the lacing comes undone. I am very disappointed because I have had to send them back 2 times already and they take very long to arrive. I got them for Christmas and just now in March I will be getting them, soon it will be too late to wear these since the cold will be going away soon. Besides that, they are very cute and comfy and they keep your feet warm.
Uconn,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I returned these because the tie and bottom were rose pink and I thought they were tan/brownish. Not into the pink.
UGG F,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Not true to size
Charlie,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
uses:Lounging and for Slippers around the house
great look and warm
not great cushioning
Becca,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I normally wear a 7 or a 7 1/2, so I ordered an 8. Too tight on my left foot so I returned it and ordered a 9. Have not received the 9 yet but am thinking it may be too big. Too bad it does not come in half sizes.
Judy,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Used as home slipper -not comfortable, will be returning.
S2k4j,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Received for Christmas. Normally wear size 9, but these were too short and tight across top of foot. Could barely get my foot into the shoe. Have returned for size 10 and will update once I receive them. Love the pink; look good; can't wait to wear!
BrownEyes,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I use them as slipper, but they are going to need some break in time. I hope that I will make them a little wider with time. My suggestion is buy the next size from your regular size. If you have wide feet, you may be taking a risk even with the next size up. But, oh, are they warm!
JJ,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Good slippers but they are a size too small compared to the boots.
BV,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wonderful gold color but very very tight fit. I get a size bigger usually and in these I should have gotten TWO sizes bigger! I wore them in the hope they would smash down and fit my foot but so far no good. And now I can't send them back. :-(
Gloria M, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are cute, but would look ridiculous with the sides down. The critical flaw is that the tongue is too short, so if you were to leave the house in them, and you live someplace cold, you'd need to wear them with socks, which seems pointless. Despite this, they are really really comfortable for wearing around the house. But I needed something that I could run errands in, and these are not it.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love the color, but this 10B is way too snug to keep. Ugg boots in a 10B are almost too big. Confusing sizing! Would like to keep, but will be returning these.
Barbara B, Zappos Customer,
0 found this review helpful.