Customer Reviews UGG Alena
Write A ReviewRating Summmary:
1219
1,219 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
74%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
While these certainly look to be genuine Uggs brand slippers I was disappointed to see the wording inside the box as it leaves me with doubt. They are gift which I haven’t given yet so I can’t speak to their sturdiness. I’m hoping that they work out for my daughter. I was forced to put stars on my review in order to submit it so those are somewhat arbitrary at this point.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Definitely the first Uggs I have owned that run small.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Having purchased many slippers and boots from UGG I have come to expect a bit of tightness at times in the bedroom slippers...I know they loosen up with wear and the settling of the wool lining...These are tight in the collar...Extremely tight when I first put them on and I have been wearing them daily for a week...They are just now starting to loosen up...This is the first time that I have purchased an UGG slipper and not felt any real arch support...You might want to keep that in mind also...Do I like them...Yes...but...Would I repurchase them?
No
RoxyBelleNC1,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These shoes fit very close so you may need to order a size up.
Bingeh,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I love the soft sole of this slipper. Fit is great. You can wear rolled down or rolled up, but the front doesn't roll up so the top of my foot is cold.
RJ,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These didn't hold up so well I was disappointed. Very comfortable but I recommend for inside use and not during snow season. I'm outdoors all the time and rain and snow and even though I sprayed them with waterproof they started to fall apart quickly
Fran,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are well made- but run extremely small! I ordered my usual size 8 (never wear a 9) and they are so tight they were making my toes tingle. I'd say order at least one size up if not more.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
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Poor SupportGreat Support
These are cute and probably nice and warm. But I wear a 7.5 and I ordered them in an 8 and they are REALLY tight. That's with bare feet, no socks. I'm returning them.
Anne B, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Shoe is good, runs small.
Michael,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These slippers seem to run small
Pop P,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I've been wanting to buy these for like 2 years and I finally did however when I tried them on they just didn't feel right. Very comfortable in the heel and ankle area (I have a healing keloid scar on my ankle and it doesn't irritate it) however the toe area feels extra squished but not from fluff just from the moccasins' stitching. :( So sad these didn't work for me. 3 stars because they are so so cute
Kate F,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
These shoes are soo cute but run atleast half size too small.
5'11 S,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Poor SupportGreat Support
I am a size 36 EU in everything. I was really looking forward to getting these softies. I ordered a 37 to be safe, but even at this size, my toes hurt. They are unnaturally tight across the top - I honestly wonder if the sewing pattern has a typo. You don't want slippers to pinch. Ugh indeed. Going back.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
Took 3 days to break in enough to where they didn't feel completely snug, still need breaking in tho
Liz N,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I ordered a 7 too smug, sent back ordered a 8, too too snug, very uncomfortable . Sent back waiting for exchange of coquettes
Omama,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
My heel slips up and down and I did not like that the top of my foot was exposed.
Derryqueen117,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Hoped these would work as I loved that they come up high for added warmth. But the heels were too wide and the toes way too narrow. Very uncomfortable on me. And I knew if I ordered them bigger my heels would just flop all over in them. Coquette fit me much better.
I'd also recommend:
BearPaw
Deb, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
The slipper looked much "woolier" and thicker in the
official photo. The liner of the slippers I have are
"mangy" looking.
Caroline,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
I wanted to love these but they were too small even after going up a size, and the next size up is now sold out:-(
A, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I do like the look and style of the shoe. It is well made and I would have given it 4 stars if I were not so disappointed in the fit. I don't know if it is the construction with the rawhide lacing or what, but there is no 'give' in this shoe at all. I kept telling myself the fleece lining would compact a bit with wear and the shoes would 'break in' allowing for more room. After several attempts to wear them, I have given up on that happening. They still hurt my feet, and now I have worn them too much for an exchange or return. Too bad they only come in whole sizes. I was afraid to order a size larger to begin with, but now I wish I had.
Recommend W,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
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Very tight and hard in the toe box. Also, runs surprisingly small size wise. I'm an 8.5 - got a 9 in these. They are VERY small on me. Beautiful slippers though, wish they worked.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I thought these slippers would keep my feet warm, but they dont. Plus, they run small. I squished my feet in hoping they would stretch. They may have stretched a bit, but they're still tight. They were a gift and I didn't have a gift receipt so couldn't return them. The top of the slipper ends midway between the toes and ankle so the part of my foot that is exposed is always cold. Wouldn't recommend them.
Cookie M,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the idea of these. I read the reviews and ordered a 9 when I am usually an 8 in Uggs (an 8.5 regularly) and they were snug but could have stretched. However the right shoe was smaller than the left! We even propped them next to each other and used a level and sure enough! Sadly, I will be sending these back.
Ali I, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
The slippers are too small (short in length) and this seems to be causing foot cramping. Have not worn them much because of this, but I am hoping they will stretch with use.
Pat,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I ordered two pairs of slippers and one boot. The high ankle slippers are giving me trouble. The lining isnt even and I may need to exchange what is the protocol?
Claudia,
0 found this review helpful.