Customer Reviews UGG Alena
Write A ReviewRating Summmary:
1219
1,219 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
14%4Rated 4 stars out of 5
7%3Rated 3 stars out of 5
5%2Rated 2 stars out of 5
5%1Rated 1 star out of 5
Customer Fit Survey:
44%"Felt true to size"
74%"Felt true to width"
57%"Moderate arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Reviewed at UGG US
comfortable slippers, because of the high backs they pull down my socks, that's annoying. Also, the ties come undone and won't stay tied.
Ahall,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG US
I normally wear a size 8. I ordered a size 8 and although the length of the slipper fit fine, the width was way too narrow. I don't have very wide feet. I'd say they are a normal width but these slippers were a bit uncomfortable. I was on the fence whether I should keep them and see if they would stretch but ultimately I decided to return them. I would have liked to exchange them for a size 9 but unfortunately they are out of stock. If you have narrow feet, these would probably fit wonderful for you.
Alex,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I followed the advice from several reviewers who said to order one size up. In my case, the slippers were too big.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I have had several pairs of UGG slippers, but not this style. I always wear an 8. I didn't listen to the reviews that said they ran small and I should have. They are a FULL SIZE smaller. I put the soles of this new pair against my old pair and they are about 3/4 inch smaller. I am so bummed because I bought these on sale and now returning, the price is almost doubled. Don't make the mistake I did!
Sara, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I own a lot of uggs and none of them have ever fit like this. I ALWAYS buy size 8 because they always stretch. Putting these on my toes were very squished and I’m so disappointed!!! No wonder they were only $60, they will be going back!
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I have regular UGG boots so I ordered the size I get in boots. I could barely get my foot in the slipper. I have average width feet - always get medium width. These are very tight. Thinking they would loosen up I wore them around the house for a couple of days so now I cannot return them. But I can’t wear them. If you can’t go up in width I would say pass. Very disappointing because I really wanted something with full coverage because my feet are always cold.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I usually wear a 7 1/2. I went up to an 8 but a 9 really would have been better.
Gerilyn, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Extremely stiff leather. I am a size 8.5 and usually wear 8 in uggs. I ordered 2 sizes 8 & 9. The 8 is too short and too tight. Size 9 fits in length but still too narrow in toe box are. The shoe is not well made.
Marie, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Definitely size up for this shoes cause it is a bit narrow
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
I like that they have good fit, soft not loose & not tight just right
Beca,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Unfortunately these Uggs were too tight across the instep - the tie in that area appears to be decorative only and not functional to loosen. Also, this pair seemed to show some suede wear in both the toe area and under the heel area - as if they had been slightly worn before someone returned them previously.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Need a size 10 even though I always wear a size 9 in every other shoe. Now size 10 in this slipper not available. Very disappointing.
None,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
The slipper is Not made for people with wide feet.You can go up a size but it want make a difference in the width.
Buffy,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
I was looking forward to these slippers ,they had an unusual fit . I took my size which was exchanged for a size up and that only seemed to give more slip in the heel, toes were still too close in the front for my taste, love all my other uggs so this was disappointing:(
Missy,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Product came fast, looks like it was advertised. Size was a little snug, but stitching on it overall was not worth the cost. Looks like cheaply made and sewn , was not worth the cost on how was manufactured
Sean B,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
They are comfortable. They look like house shoes. They are overpriced.
Nishaboo,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Super comfy shoe but 2 weeks after purchase left shoe bow became undone and looks messy now :(
Kmej,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
Wish I would of got a bigger size. They are super cute but can't wear them to long they make my feet hurt.
Juice,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG
These are warm as heck and I really love them... except they don't fully cover the top of your foot, which is NOT what the picture depicts! These are not slippers I can run out to grab the mail in, unless the outside temp is above 50. That alone was enough to send me to a different style (Dakota). Unfortunately, these were bought as a gift for me, otherwise I would've returned them.
Juliecat,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
These are very comfortable at first. Over time the wool starts to wear down and the seem around the toe area starts to be exposed on the inside. I started getting blisters on my toes after a few months of wearing them as the leather seem started to rub on my toes. I only got about 3-4 months of daily use out of them before they became too painful to wear. Way too expensive of a slipper to last me such a short period of time.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
I ordered my regular uggs size and they were a tad short but yet still slipping off my heel so had to return. Tried a size up and heel slip was worse. But I have skinny heels and ankles so prob just me.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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I love the style but they are ridiculously narrow in the toe box. Too bad.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Wish they came in half sizes. Only offering whole sizes just doesn't make sense to me. Otherwise very plush and Zappos service is great
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at UGG Australia US
I'm usually a 7 1/2 in boots so ordered the 8 in this slipper. Everything fits great except the top of the shoe where the fixed bow is is tight. So strange. I have a normal size foot... not narrow, not wide. There was another review with this same issue. at first i thought the bow was tied too tight so i tried to loosen it but then realized its a fixed bow! theres no way i can go a size up to a 9 bc they'd be too long. just hoping the stretch out in the top. i really want to keep them!! how am i the only one ( and this other reviewer) that has this issue!!??
Ktm,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
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Poor SupportGreat Support
Seems like the rubber sole is not wide enough and I wobble when I walk. Also, with thin socks they were so tight across toes could not put on. VERY narrow in the toe area. Sorry to return as they are so well made and good looking. Wish I had a narrow foot to keep them.
Anonymous, Zappos Customer,
0 found this review helpful.