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Customer Reviews UGG Alena

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Rating Summmary:

1,219 total reviews

Review Breakdown:

69%5Rated 5 stars out of 5

14%4Rated 4 stars out of 5

7%3Rated 3 stars out of 5

5%2Rated 2 stars out of 5

5%1Rated 1 star out of 5

Customer Fit Survey:

44%"Felt true to size"

74%"Felt true to width"

57%"Moderate arch support"

Additional Reviews

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Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I love the fact that it has a solid sole. It feels as comfortable as a bedroom slipper, but as sturdy as a shoe. The two worlds have combined, lol. I don't even like the look of the Uggs brand, but I love the Alena! This is my first pair of Uggs and I will definitely be buying more, similar to the look of the Alena.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
somewhat of a snug fit, only been wearing an hour a day since they are slippers, but I can tell they will loosen up some the more I wear.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I love the Alena slippers. I wear them all day everyday around the house. They are warm and super comfortable. However, I would not get them in black again. The black dye transfers onto your feet and I have black fuzz everywhere - going on two weeks of having them now and they are still shedding black fuzz.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Love the slippers but bought them the same size as my uggs boots and had to send them back for the next size up!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
The slippers were very short & narrow but I know they will stretch out. The boots were perfect & super comfortable. The leather hobo small bag is the perfect size. Love love the buttery soft durable leather & the perfect pockets in the front. Just wish you could shorten the staps.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
love it, fits well with jeans.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I first ordered a size 6 which is what I wear, they were much too tight so I ordered a size 7 and they are almost perfect still a bit tight across my toes but they are stretching out as I wear them. That being said I wear them nearly every day. They are easy to slip my feet into when I get out of bed and are so warm and cozy!!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Please let customers know that the slippers small. I wish the soles were thicker. It gets dirty too easy. It is comfy and very stylish
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Ordered these slippers as a Christmas gift to myself. I usually wear an 8 1/2 or a 9, but after reading the reviews on this particular slipper and using the UGG sizing chart I decided to go with the 10, as I was right on the fence between a 9 and a 10. Glad I went with the 10, as the fuzzy interior give a snug fit with not much toe wiggle room. I could probably pass with a 9, but I love wearing thick socks.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
This shoe does feel a little tight, and even short at first (but not a half size shorter). After a few wears, they become more comfortable. They certainly are eye-catching!
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
VERY WARM HOUSE SHOES, LOVE THE BLACK WITH BLACK LINING, BUT WITHOUT SOCKS, MY TOES AND TOE NAILS GET THE BLACK DYE ON THEM. NOT PRETTY! I THINK IT WOULD BE NICE IF THE TOE AREA (ONLY THE TOE AREA) WAS WHITE TO AVOID THIS.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I am a size 7 in uggs, but after reading all the reviews saying you have to order at least a size up I order an 8. I was so excited to receive them. I put on the 8s and they fit, but could tell a soon as they start to stretch they would quickly become too big. So I had to wait for the 7s to be delivered. When I first put the 7s on they were tight with socks on. They were still tight without socks but not as bad. The first hour I wore them they were uncomfortable on the top part of my foot because of the tightness. After wearing them for another hour they already started to stretch and are perfect without socks. I know they will continue to stretch. I am so glad I decided to go with the 7s. I am not sure why so many people complain they have to order 1 to 2 sizes larger. These have stretch very quickly and fit me nicely. I have only had them for 2 days and wore them inside a couple hours at a time. I do plan to wear them to run quick errands and think they look adorable with jeans or yoga pants. I wasn't sure if I would like them, but so glad I decided to go with these over a more classic slipper.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these because I wanted warm slippers that I could wear around the house (and outside to the mailbox). The style fit the bill perfectly, but I am a little disappointed with the size. I usually wear a size 9. The 9's were too small, so I got a size 10. They fit but still feel a little snug, and I certainly can't wear them with socks (which may be a problem in the middle of the winter?) I am hoping that they loosen up over time.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort2Rated 2 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I am not yet sure if I am keeping these. Ugg is my favorite shearling brand, especially with slippers and these are really beautiful, plush and warm. Like another review, I was looking for something to keep exposed ankles warm. However, I am not sure I find the high back comfortable. With any amount of walking around, it feels like it will be irritating on the back of my ankle, with the way it is tapered inward. Folded down, it is bulky and awkward. I have placed a second order for the lower profile slipper-mocs (Ugg Ansley) and will have to re-evaluate. I wanted to love these, but I am just not sold.
I'd also recommend:
Sorel
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have two complaints about these - the sizing, and that the rubber does not cover the entire sole. How strange for outdoor-indoor shoes! It is hard to imagine that they would not wear out fast, even just over carpet. As far as the sizing. I normally wear a 6 or, in most closed shoes a 6½. I ordered a 7 and they are still slightly too short. So what am I supposed to do - try an 8? That would be a first for me! I cannot imagine that they would not be too big, in looks as well. So I am not sure what to do. I really like the style and overall they are heavenly comfortable. Best of all they can be stepped into and do not need to be pulled on with your hands like the classic Uggs - which I have two pairs of and also love, but for the milder months it is nice to just be able to easily step into something cozy in the morning on my way to the kitchen and then slip them off as soon as things warm up. The classic bootie styles, even the shortest, are a little bit of a pain to get on and off and work better for long term wear. Yet I am finding, like many other customers, that these more shoe-like styles have these strange sizing issues. So I am still on the fence as to whether I will keep them.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
These slippers are my second pair, due to a manufacturing defect. The 1yr UGG warranty replaced them for free. The thread that holds the toe box together unraveled on my first pair. These slippers run VERY small, and I had to order two sizes up. (I wear a US 6 in regular shoes) If the toe box were about a half-inch taller, I could have worn a size 7. Other than the sizing issue, the slippers are very comfortable for relaxing at home.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Very warm and comfortable. Gave them as a gift and she loved them :)
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Love these! So cute and comfy. However, I did find that they ran very small. I originally got a size 8 which is my normal size and they were extremely tight, couldn't even fit my foot in with a sock on. I exchanged for a 9 (I have never had to wear a size 9 in my life) and they fit much better, but are still a little snug! But like all Uggs they loosen up a little after some wear.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I can wear them in the house and also wearing them outside while walking into school they are super comfy and warm. My foot is a size 10 but i bought a size 9 and they have stretched out enough that my foot is snug.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I love the fit and feel of these slippers, but I am sorely disappointed that the stitching hasn't held twice. I read this in a couple of other reviews, as well. They feel great, but the black shows wear very quickly.
I'd also recommend:
Dansko
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
These are your standard comfy quality ugg slippers. My only complaint is these seems to run even smaller than usual - I sized up per usual. But I'm keeping them and figuring they will have a little stretch. I like the blue color and wish they had more color options.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Absolutely love these slippers. Extremely comfortable. I'd live in them if I could. They do run a full size smaller (ie. I am a 6 and fit in a 7), so keep that in mind when ordering.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
Very prompt delivery and easy ordering. Opened for Christmas, but stitching broke and had to send back for replacement. First time I have ever had a problem with UGG's.
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The slipper is soft and wonderful feeling on one's feet. However, had to return as was a little short. Also, if you have a high instep, it is extremely difficult to get your foot into slipper. The bow on front of slipper is decorative only...not for adjustments. I bought these for a gift for person who wears 8 1/2 M to W. I ordered size 9. Too short. If I order again, will probably try a 10. As always, customer service from Zappos superb. I wonder if sizing is off a little due to being made in China?
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0 found this review helpful.
Overall4Rated 4 stars out of 5
Reviewed at UGG Australia US
I love these UGGS, they are almost perfect! My only con is that they are a bit too puffy when I roll down the sides but other than that, I'm in UGG love.
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0 found this review helpful.

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