The Celebration Shop
Special occasion pairs for every yes on your calendar.
Shop Now

Customer Reviews New Balance WX711

Write A Review

Rating Summmary:

242 total reviews

Review Breakdown:

50%5Rated 5 stars out of 5

18%4Rated 4 stars out of 5

18%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

9%1Rated 1 star out of 5

Customer Fit Survey:

77%"Felt true to size"

78%"Felt true to width"

68%"Moderate arch support"

Additional Reviews

Sort by:
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes ran too large allover. I did order a wide because of orthotics and a brace on one foot but these were huge all over! Not sure there was enough support in this shoe either.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I liked the look of this shoe, but tried D width in 2 different sizes and it was still too narrow. And I don't have very wide feet, can sometimes wear B. Maybe it's just where your foot is wide?
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Poor SupportGreat Support
I'm a bit disappointed with this shoe. I need support in a shoe which I thought was almost guaranteed with New Balance. My feet have been hurting after wearing these shoes! They also squeak at the bottom when I walk on certain floors.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Looks good and is lightweight and feels comfortable on the foot BUT not enough support through the arch and could feel it just walking around in them. Too bad, I was hoping this would be a nice shoe to wear this summer.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are cute shoes and feel comfy. They are fine for walking but no support for anything else. I could not see using these at the gym or for running. No support at the front of the shoe. My toes moved around a lot.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Had to return. Ran a little small and forced my foot to pronate. Really pretty shoe though, bummed I couldn't keep it.
,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These were so comfortable, but my heel was slipping. I think the next size down would be too small for me, but might work for others. This was just a tad too big. I normally wear 9 in tennis shoes and 8.5 in my work shoes. I ordered a 9 in this NB and it was too big on one foot (my feet are .25 to .5 different). These were very comfortable, I was hoping I could keep them.
I'd also recommend:
Ryka
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Please remove those two bumps from the heal area. They're super annoying.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
When I originally got these shoes they were incredibly comfy, but the sides felt too small. Eventually, I started getting a blister on my right ankle. So, every day after my college classes, I would dress the wound. After a while, the shoes broke in and no more blisters appeared. But compared to my old pair of new balances where I had no problems. These shoes started to change my mind on buying new balance shoes.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Loved them when I initially put them on put after wearing multiple times for 3-4 hours at a time my feet are killing me . Bottoms of feet ache after standing for a long period of time. Love the look but the feel does not work for me
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I always wear size 7.5 in New Balance and have a very narrow foot so never have to worry about width. This shoe in a 7.5 feels a full size too small, and the toe box is TIGHT!! So disappointed as I was really excited about this shoe...they are such a cute style, but I am afraid to order in another size because it will take too much trial and error to find the one that's just right. I will be searching for a different style.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
When I purchased this pair of shoes, I had chatted with a representative to ask which new show was the best replacement for an old style that I had. This was the shoe that was suggested. My old pair is a size 9.5 in the wide width, so I bought this pair in the same size. This pair, however, seems not as wide or as long. My toes touch the end during my workouts, and I'm hoping that in a couple more weeks, the sides will have softened up so I have more room in the toe box. If you do get these, I suggest a half a size bigger than you usually buy. If you have a wide foot, like I do, maybe a different shoe would be better.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
I purchased the 711v3 cross trainers and had issues with a popping sound coming from the heel when I would walk on non-carpeted surfaces and I could feel it. They were returned so I figured it was just a defect but I got a 2nd pair of 711v3 and they are doing the exact same thing. It's very distracting. I love New Balance shoes so I don't want to give up on the brand but this is definitely annoying.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This "wide" shoe is not wide. It is is a basic width. Very disappointed and sending it back.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
Not as comfortable as I had hoped. I am a retail pharmacist & bought these shoes to wear to work. I couldn't make it more than 3 hours standing in these & I was changing back into my Skechers. I was hoping for something soft & supportive & these shoes just did not deliver.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
For the first time, I'm very disappointed in a pair of NB shoes. They are tight and painfully dig into one heel. The tightness makes them difficult to pull on and off. I've walked several miles in them with no breaking in or improvement in comfort. And, while they look nice, the materials and overall feel of the shoe seem cheap quality.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Reviewed at New Balance
This is listed as black with a pink ribbon; however it's actually navy blue with the pink. It's not lovely.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This shoe seems to run narrow. I ordered my regular width, a W, and my feet feel squeezed in these shoes after a few hours. Also, I usually wear an 8.9 AND I ordered a size 9. These shoes are shorter than my other New Balance 8.5W. I have tried wearing a thinner sock, but they still hurt my toes. The tips of my toes hurt if I wear them all day. I wish I had not kept these shoes. Ouch!
I'd also recommend:
I have only found the New Balance with a rounded and deep toe box accommodated my wide foot. I wish Zappos had wide shoe expert or that customers who wear a Wide width would recommend brands in tennis shoes.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Something about the design of the shoe rolls my heels to the outside of the heel cup. I would expect ankle pain over time. This shoe isn't for me! I will be returning. It is a really cute shoe though...too bad.
I'd also recommend:
New Balance
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
This is an incredibly comfortable shoe, but it is so light weight, I can't help but think it's made cheaply. I don't see it standing up to regular exercise - the mesh top seems like a very thin, breathable but flimsy material. I'm returning them before I try them on the pavement since they would obviously wear quickly and void a return. I think they might be a nice walking shoe for strolling types. Not enough structure for higher impact activity. Too bad, because I like the way they look and they are super comfy. They seem to be true to size.
,
0 found this review helpful.
Overall2Rated 2 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
These are really cute shoes. But they have a weird cush thing in the heel. It is actually a raised circle - about the size of a silver dollar (maybe a little bigger?)- in the footbed. Maybe it would have been fine and comfortable - but I was not going to risk keeping them to find out. I think it is weird.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Very very incorrectly sized compared to all other New Balance Sneakers I own. I even sized up from a 6.5 to a 7 based on previous reviews but could hardly squeeze my foot into shoe. Returned.
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
ALl I wear are new balance for over 30 years! I'm always an 8! Got them in the mail today and I have to return them! Foot barely fits! Hurts really bad. Hi can tell if I get the right size it will be a great shoe! I'm calling tomorrow for a return label. I don't know if I get a 9 or a 9.5? Anyone else have this problem and got a new size for the this shoe??? Help! I need to know what size to get??? Disappointed cause my backs killing me and I need new shoes and only your cross trainers help me! I want the same shoe but bigger. But what size?
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
Shoe has very thin soles with no real support in the foot bed
,
0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at New Balance
The shoes are too tight. Very nice looking but I will have to send them back.
,
0 found this review helpful.

Join Our Email List

Never miss out on latest drops & sales—plus, new subscribers get 10% off.*

*One code per email address.