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Customer Reviews Johnston & Murphy Copeland Casual Chukka Boot

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Rating Summmary:

911 total reviews

Review Breakdown:

75%5Rated 5 stars out of 5

13%4Rated 4 stars out of 5

5%3Rated 3 stars out of 5

3%2Rated 2 stars out of 5

4%1Rated 1 star out of 5

Customer Fit Survey:

81%"Felt true to size"

84%"Felt true to width"

78%"Moderate arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
I purchased this shoe back in 2019 and have used them all the way up until the end of 2023 when unfortunately it was time for new ones. I ended up buying the same model/style but unfortunately the comfort is not the same. The shoes have given me huge blisters and I'm trying to avoid wearing them as much as I can because they hurt.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Wore them once and the leather turned gray in the creases. They will be retuned for a full refund.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
The boot was too heavy for me. I'm accustomed to wearing lighter shoes
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
So narrow I could not get into the shoe. All my JM shoes have always been the same size and fit perfectly.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
The shoe that I received looked different than the item pictured. The brown was more red and was not darker by the toe for a multi toned look, the shoes were a solid color
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Boot is to narrow and would not fit my feet. Sent them back for a refund .
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Sole came unglued second time I wore the shoe.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought the same size that I wear in Clarks and Rockports, however I could barely get my foot in them.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
I have to say I liked my purchase of these boots at first as they look good and go with just about everything but the major flaw is they wear out very quickly. For the price you pay for these boots I would have expected better quality and lasting much longer. Very unfortunate as I had hoped I found a place to be a repeat buyer of nice, comfortable boots.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The rubber sole at the toe is slightly delaminated after only 5 months of partial wearing. Really disappointed. I thought this was supposed to be a good brand.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
The shoe laces break in less than a month and the bottoms wear out in about a month and a half. I would have to assume their is no quality department at Johnston and Murphy. I hope that they choose different materials the next time they look at designing a shoe.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
I had the grey color in suede several years ago very comfortable and good looking. However the brown color for some reason is very uncomfortable. It almost looks like a construction boots. I can't return it after wearing it several times thinking it would break in.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Very uncomfortable unlike the suede pair I had several years ago . Just going to retire the pair because I can't return them. Won't buy any shoes from JM again.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Awkward fit. Heel too small for shoe.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
High price for a pair of boots that look like construction boots. Also, I'm not sure if there is leather on it. It's not worth it.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Large/heavy and cheap feeling. Returned immediately.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
One of the worst shoes I have ever purchased. The location of the stitching on the interior of the heel area are not good. It gave me continuous blisters on my heel, so i had a professional shoe repair shop glue mole skin over the area which helped until the mole skin wore down. I threw them in the garbage. The shoe looks great, but the design of the material transition stitching is awful.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
The color of my Copeland Chukkas is not the color pictured, I got a reddish brown not the dark brown, it's not a bad color just not what I wanted!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
I've owned several pairs of the Tan Copeland Chukka. The pair I just received is much lower quality than in the past. The tan Copeland use to have a nice rawhide look with heavy white stitching. Now, the leather looks like the same style in red, with thin, brown stitching, except the vertical stitching in the heal. The look is nowhere near as nice as it use to be, an the price increased from $130 to $170. At that price, you'd be wise to look at competing brands. J&M had a classic product with a loyal customer base. Cutting costs and raising prices while producing an inferior product is a serious mistake. I may return them, but they'll surely be the last pair I buy.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Not what they look like in the photos. I will return both pairs.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Just purchased my second pair. The first pair lasted a few years(wore holes in the sole). JM quality has really went down. These are very uncomfortable and the threads are coming apart already. For the price they should be more comfortable and hold up better.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Poor sizing.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
a little too narrow. They were returned.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
I plan to return these shoes. Within a matter of a few minutes, they managed to rub holes in my heels that took days to heal. I made the mistake of wearing them out of town, so I was stuck with no shoes and had to purchase replacements. This injury was caused by a clear design flaw that you guys had to have known about. I can't be the first person to have this problem. I had already stopped buying dress shoes from you guys (I was a loyal customer for years) because you discontinued your repair service. I'm done for good now though. J&M officially stinks. I can do better.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Johnston & Murphy
Surprisingly uncomfortable.
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0 found this review helpful.

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