Customer Reviews New Balance WW928
Write A ReviewRating Summmary:
289
289 total reviewsReview Breakdown:
69%5Rated 5 stars out of 5
11%4Rated 4 stars out of 5
8%3Rated 3 stars out of 5
3%2Rated 2 stars out of 5
8%1Rated 1 star out of 5
Customer Fit Survey:
87%"Felt true to size"
84%"Felt true to width"
53%"Excellent arch support"
Additional Reviews
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Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
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Poor SupportGreat Support
Love these New Balance shoes. I struggled with Plantar Fasciitis until I found these shoes. With these shoes and proper stretch exercises, the problem disappeared. I highly recommend them.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes are so very comfortable, perfect in width and size. When you are a 5½EEEE it has been so hard to find. It is so nice to know Zappos will carry my size. I really like the tan color.
I'd also recommend:
none
Cheryl, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I've worn a pair of NB WW847WBs for a couple of years. They were satisfactory but recently they started cramping my toes so I looked for a half-size larger. It looked like WW928WS was a close match so I ordered them in 11AA. I am very satisfied with my purchase. The toe box is roomy and the fit on the heels are pleasant surprise. Ties shoes are usually loose on my right foot but this shoe is fairly snug. The roll bar sole also helps stabilize my gait.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I've been buying this sneaker for years. It's good looking in both this color and white and is appropriate for both summer and winter use. I've developed a neuropathy in my feet - which numbs my feet - so stability is more important than ever and this sneaker provides that. Plus it just plain looks good!
I'd also recommend:
I'm an NB person. No substitutes!
Charlotte S, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I have been wearing the same New Balance model for years. I got my new pair for less than they cost on the New Balance website. How does Zappos do it?
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These shoes fit right and were the quality I expected from NB. There was a small issue with my order and customer service was top shelf! They went beyond my expectations! Thank you Zappos - I will definitely order again.
I'd also recommend:
I usually purchase NB
Sue A, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This shoe is the best shoe I have ever put on my feet. I work as a CNA. I am on my feet 8 to 12 hours a day straight. I feel like I am walking on air! The New Balance 928 is the best walking shoe ever made. Thank you Zappos!
Annettea F, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is an excellent shoe. Due to severe Lyme disease, I have neuropathy and arthritis, and this last is the best one I've found for my foot. Plenty of toe room, which is paramount.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
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Poor SupportGreat Support
First time buying this shoe. Loved the 1122/23 model. The new replacement is the worst with low back and cheaply made. After many tries I finally settled on the NBWW928. They look good and feel great and I will probably buy another color soon. Don't know why NB feels it has to keep changing good styles. Everyone is complaining.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
3rd pair I've worn. Use for everyday support. If I don't I can expect back and hip discomfort. Absolutely love staff and expedited delivery and free returns if necessary.
Carolyn L, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Hi,
I have been a pleased customer for many years. Having major issues due to arthritic changes,finding shoes that fit and are comfortable is almost impossible. With Zappos easy order and return policy, I never worry. It really takes the headache out of shopping. Thanks, Sharon G.
I'd also recommend:
Merrell
Sharon G, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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This company in the bomb! I had an issue with a pair of shoes that were purchased several months earlier. They sent me a new pair as the other pair was defective. The CS Rep was great, very pleasant and knowledgeable. Thank you! It was a great pleasure to speak to her.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
This is a wonderful shoe, especially for those with a narrow heel but wide toe and high instep. I have had trouble finding shoes to fit me correctly and this comes in a generous selection of sizes and widths.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
Exactly as described. I have very wide feet and these were ever-so-slightly a tad narrow but with a few wearings they are now very comfortable.
Paula D, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I really like this shoe. I've been wearing NB like this for years. I am a RN and I could be on my feet many hours without foot pain.
I'd also recommend:
I am so satisfied with this one that when I buy this type shoe I don't try others. I like SAS for dressier shoes.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These provide excellent support for walkers with challenging foot problems. I have bunions, pronation and a narrow heel. These shoes fit me well, and the wide toebox helps. I like the white mesh, which is a little lighter and cooler than the black leather ones I wear most of the time. They are not a fashion statement type of shoe, but I like that they provide a little height. I would like to see the mesh in grey and white, black and white and light blue and white for some variety.
Ellen I, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I'm age 64 and have begun walking again after being inactive for a long time. I received these shoes today and wore them all day including a half hour walk this evening. They are comfortable as well as supportive. I have a high arch and instep and these gave good support. One of my concerns while walking over uneven pavement has been falling. These shoes help with stability. The only negative I have is the rather frumpy style.
Patty, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I'm really enjoying this shoe because it didn't hurt my foot from the first time I put it on. My feet are very hard to fit because my foot is very wide, and since I wasn't able to find shoes that fit when I was younger, I now have bunions and hammer toes. I need a shoe that is rounded at the top, not pointed. The box has to be high enough to accommodate the hammer toes. This shoe takes care of all three of my problems. I immediately bought another pair and as soon as I can afford it, I will buy more. Thank you New Balance for making a shoe like this. I know shoe manufacturers need to make many different styles for many different people, but please keep making at least one shoe for people like me. It's been a few years since I've been able to find a shoe for exactly my needs. I'm certain I'm not the only person with these needs. The only drawback is the heel is too wide, but at least it laces high enough up my foot so that I'm able to tighten it and keep the shoe from slipping off my heel.
I'd also recommend:
none
Bev, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
These are very comfortable shoes. The lining is soft and smooth. I like the wider heel for stability. The mesh is very pretty. I do require using all of the lacing openings.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These shoes fit well, but they are really boxy looking. I also ordered another pair of New Balance that I like better, so am keeping them and returning these.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
I am still wearing these shoes one year later. They do run big in size and width so I just put in two inserts to make them fit the way that they should fit. They are really a long lasting shoe that can take a beating and much wear and tear and still keep on being worn. I don't know if they will ever wear out.
I'd also recommend:
none
Roberta, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
My "paws" are purring in this pair of New Balance shoes! Hooray! Love both the style and comfort. I have trouble finding a shoe that is comfortable. Now have purchased 2 pairs. Will continue to order them as the toe box is wide enough to accommodate my very wide feet; especially upper part of my foot as I have some small foot fractures which are now arthritic. The heel also fits very well. You don't feel like you are walking out the shoe or trying to hold the shoe on while you walk. These shoes are truly made for walking and comfort.
I'd also recommend:
Just using New Balance & SAS sandals
Anonymous, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
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Poor SupportGreat Support
I WAS LOOKING FOR A SHOW WITH GOOD SUPPORT TO FIT MY WIDE ARTHRITIC FOOT, THESE ARE GREAT! THANK YOU ZAPPOS FOR BEING PATIENT WITH MY MANY RETURNS. THERE IS NO STORE THAT I CAN SHOP AT FOR MY SIZE.
I'd also recommend:
EASY SPIRIT
CANDY C, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These are very stylish NB walking shoe. I have very flat feet and my doctor recommend NB. The people at Zappos were so help. I have orthotics in my shoes so I bought a size larger. The most comfortable shoes. Most NBs have 90 days wear and return policy. NB and Zappos stand by their products.
I'd also recommend:
The same model in leather
Chris L, Zappos Customer,
0 found this review helpful.
Overall5Rated 5 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Thank you for being so timely! I received the first pair of shoes that were too small, my choice of size. You took them back no problem. The shipping back was provided with a shipping label, the new size arrived in a timely manner. Thank you so much. The new size is as comfortable as a new pair of bedroom slippers. I will order again. The back therapist recommends that I purchase a new pair every six months. When I put them on, no problem with the back. The old pair were only six months old and did not look worn out but the back said otherwise. Thank you, for your support.
I'd also recommend:
none, New Balance is for me
Mary L, Zappos Customer,
0 found this review helpful.
