Customer Reviews New Balance WW928

Very comfortable and great support. The first day I wore them I walked around the block wearing them and my feet felt great! I have plantar fasciitis, but with my prescribed insoles the shoe was perfect. The size was good and I think they are pretty good looking.

We moved into a new home which we love and it has granite floors. I knew this going in, but got these shoes to help with fatigue on days I'd be cleaning, etc. The extra support is wonderful. So glad I got them!

Fantastic company...swift delivery...second time I have dealt with this company and I highly recommend this website to anyone wanting good shoes and good service.

These are the perfect shoes for my wide, flat feet. They felt comfortable the first time that I put them on; no break-in needed. Just the right amount of arch support. My feet are wider in the front (bunions), and in this shoe my heels do not slide up and down when I walk, but stay firmly seated in the shoe. Good side to side stabilization. I like that they are a plain white. I even got a compliment on them the other day. The only suggestion would be to add tabs in back to help pull the shoe on with.

These are well made sneaker! But, they slip off my heel. This is a common problem with my feet. I wish they worked for me. They are a bit heavy feeling.

Very comfortable shoe. On my feet all day and bought these years ago to solve foot pain. This is my 3rd pair.

This shoe allows me to use my orthodics and is very comfortable. Zappos is an exceptional firm with outstanding employees. I like to place my order by phone, not online. I'm 82 and feel more comfortable talking to a human being! Thank you!

I wear orthotic braces on both legs & need a wide shoe that is comfortable & fits well-these shoes are perfect! They keep my feet warmer than my sneakers & are nice looking!

This is a very comfortable shoe. I have to use socks that are padded in the heel and ball of foot so my arch does not rub. I get a perfect fit with no irritation every time I have purchased this style (and I have purchased at least four since they replaced the 927) it is always a reliable and comfortable fit and comfortable walk. I walk in the malls and I walk outside. They are always comfortable even when I work in the yard digging or walking.

Customer service is great with Zappos. I received a different brand of shoes in a New Balance box. I called the company and explained the situation and was offered a coupon to make up for the error. I was amazed--and the correct shoes showed up in less than 48 hours before the original order was even returned. The representative on the phone was so nice, cheerful and made my day! Thank you Zappos!

I have dealt with Zappos over the years and have always been satisfied and this order was no different. It happened there was a glitch in one of their distribution centers and they notified me immediately and gave me a discount for my next order. The order arrived 24 hours after originally scheduled.

I have been trying to find a shoe that fits my extra, extra wide foot for a while now. This shoe fits perfect and is very comfortable. With my diabetes my feet swell up and I needed a shoe that would fit even with swollen feet. These shoes allow me the room I need.

Dependable New Balance. For the last 10plus years, I can always order the same size and they fit perfectly every time no matter the style. Thank goodness for Zappos where I order on a Friday and get the shoes Wednesday.

I have happy feet wearing these shoes. Shoe has a nice boxy toe box that gives room for toes.

This is my second time ordering New Balance 928 - one pre surgery to accommodate a brace in a wide size and this one post surgery in my regular width. Great fit and a stable base for support.

I have been wearing these shoes for 7 years, since my back surgery. They absolutely help keep my body aligned and reduce my pain. I have had several pairs and have never found a shoe that compares for support or comfort. I only wish they were more fashionable.

After my first purchase from Zappos which was very pleasant I made this second purchase. The shipping was lightning fast, the merchandise was as advertised and cheaper than anywhere else. There was a problem with one of the shoes construction which made it uncomfortable to wear so I called Zappos to make a return. The service representative at Zappos was a delight to work with in making the return and was very happy to initiate a replacement order without even receiving the returned item. This is one of the best experiences I have ever had in working with service representatives from any company. The owners of this company should be very pleased and proud of the representatives they have working with the public.

Immediate comfort. Perfect fit for very hard to fit feet. Offers stable gait and I'm walking better after less than five minutes of donning this pair of shoes. I love Zappos - one terrific place to shop. Dearly appreciate free shipping and returns, as have had to do a few of those over time. Thank you New Balance! Thank you Zappos!

I ordered these shoes because I was recovering from a foot injury and needed to transition out of a podiatry boot. My regular New Balance athletic shoes weren't supportive enough and I read on a podiatry site that this model is super supportive. They are perfect for what I need and have eased the transition out of that awful boot. They are comfy, supportive and a good overall athletic shoe. They will be perfectly fine for normal walking and running as well.

Finally I have found a great pair of walking shoes that have great support. I wore them all day and they were still comfortable at the end of day. I like the wedge sole. Thank you.

Just as expected, fit is wonderful for all day work in hot south Texas. No problems with heel slipping, that is what the top most eyelet hole is used for, called the "heel lock"!

First sneaker I have ever had that I could just walk in! Since I have wide feet and a few other problems this is pretty awesome!

Very nice shoes -- my second pair. Only complaint is that the color is really more bone, not much like the color of the picture. Pretty wide in the heel.

I have both osteo and rheumatoid arthritis disease affecting my feet and toes. This is my fourth purchase of this style. They are comfortable. I need a 4 e.

Extremely satisfied with the quality of the product and very impressed in the quickness of delivery. The order was on my door step within 3 days of the order.