Customer Reviews Steve Madden Banddit Boot

So disappointed in the sizing! What is the deal with Steve Madden? I have now ordered this boot three times from two different sites, only to find each one wrong in some way. I usually wear an 8, but reviews told me to size up. 9.5 was too big. From another site I order an 8.5 and it fit perfectly but the boot was defective (one of the straps was four inches longer than the other boot's). So I ordered the 8.5 from Zappos, but this 8.5 fits more like a 7.5! What is going on? Why isn't there any quality control with these boots? Or, at least, consistent sizing? For such a price, I'm amazed at the lack of attention to detail.