Customer Reviews Jack Rogers Jacks Flat Sandal

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Rating Summmary:

326 total reviews
Jack Rogers Jacks Flat Sandal

Review Breakdown:

63%5Rated 5 stars out of 5

10%4Rated 4 stars out of 5

10%3Rated 3 stars out of 5

6%2Rated 2 stars out of 5

11%1Rated 1 star out of 5

Customer Fit Survey:

72%"Felt true to size"

66%"Felt true to width"

69%"No arch support"

Additional Reviews

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Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
I bought these sandals and LOVED them! I only wore them 4 times. I was at work walking and the right side strap of the shoe broke, I was very unhappy. I will not buy this again :(
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
The narrowness of this shoe is insane it's 3 fingers width.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
I got these because they are so cute and versatile, but I had them on for four hours when the sole split on both sandals. It's not a solid stitched piece of leather, but two thin ones glued together. Very disappointing.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
Absolutely too small and the straps have already broken. For a "quality" brand, this feels the opposite of what I was expecting.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
Within the first ten minutes of wearing them, the entire bottom of the left sandal unattached and came off. The leather on the heel is also detaching as well as the heel. It looks like the same thing is ready to happen to the right sandal. It is unfortunate when you need to take brand new shoes to the cobbler. Not impressed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
Purchased navy and white from Saks Off 5th in June and I have had to have the soles AND heels glued back. These are very poorly constructed.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
I have owned a dozen jack Rogers over the years and have always loved them. This is the first pair that has been a disaster. I wore them lightly twice and the soles separated from the shoe!! I tried to glue them back together but the separation keeps growing and I keep gluing but now after a total of 5 wears, I've had to throw them out. Very disappointing.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
Heel fell off shoe, then thong broke. This is the second review I have written , last one was never posted. Contacted customer service and they never responded to my email
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
I am a long time lover of Jack Rogers sandals. I think they are a great sandal that can be dressed up or down. I have owned four pairs over the past 15 years. My first pair lasted forever until I literally wore a hole into them. My next three? Not so much. Very disappointed in the decline in quality and for the price, I find it pretty disappointing that the heel on the last three pairs of sandals from JR that I've owned have fallen off. Probably because they're cheaply made and attached with glue. (See pictures below.) I wore these sandals probably 4 times. I'll certainly glue the heel back on myself, but I won't be buying from Jack Rogers again. For the money, I can find a quality made sandal elsewhere.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
Heels fell off then thong strap broke. Very poorly made!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Reviewed at Jack Rogers USA
Had these sandals for two years but didn't wear them often. Both heels have fallen off which actually made them more comfortable, but just this evening the thong broke so now they are completely unwearable.. Would have expected a much better product for the price and reputation. Incorrectly assumed they would be sandals I could wear for years.. definitely poor quality
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a half size up and they were still way too tight around my foot
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Review for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was really surprised at how much these sandals hurt my feet when I walked in them. Maybe the stiff leather is supposed to soften with wear, but I am not willing to subject my feet to the pain and time it would likely take to break them in enough to be comfortable. I don't know how Jackie O. could have worn them!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I wanted these to fit so badly but there is no way a wide foot will even begin to go into these narrow child sized shoes. Maybe I didnt get the wide bc there were no markings on the size to indicate wide- bix did say wide though-might try one more time - not much hope
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
OMG, these shoes were so hard and stiff! I could only take a step or two before having to remove them from my feet the black leather and the soles were so unbelievably hard! Returned the next day.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My daughter bought these shoes and the heal broke off on the first day of wearing them. Needless to say we're not pleased.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I really wanted to line these sandals. I found them incredibly uncomfortable.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified PurchaseReview for Zappos VIP Points(What's this?)
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I was so happy when I saw Jack Rogers in wide, but this is not wide at all. It is just like the other Jack Rogers sandals, which are not made for wide feet.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought these sandals and they just arrived, totally fake. Underneath the strap that goes over your foot, it says "Made in the Dominican Republic." I'm pretty sure Jack Rogers are made in the USA. Also, there's writing (in pen) with the size of the sandal on the strap. Very disappointed, will be returning.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The shoes are fine. Zappos messed up though, twice! They sent size 11 sandals in a box that said 9½N. The shoes were supposed to match the box. They tried to make it right, but sent 9½ sandals in a box that said 10M. It happened to be 2/29, leap day. A day they chose to close, despite advertising service 24/7. Who knew. I finally decided to buy these sandals from Nordstrom. That was much easier!
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
My feet are normal width, but these sandals were so tight out of the box that I could not even get the strap over the ball of my foot. I don't have any idea if they were comfortable or not, because I never got them on. Reading other reviews, I have seen people say that this strap is much too loose, or much too tight, which leads me to think they may have a quality control issue.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
OMG so incredibly narrow. I'm just not sure about these. Will they even look okay in the "wide" I wonder.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered these shoes in a narrow size because my foot is pretty narrow, and upon receiving them they didn't seem to fit very narrow. They were still a little too big for my foot so I will be returning these. Also, the leather smell is really strong, and the leather looks more like a synthetic material. I wasn't impressed. And the heel area is super uncomfortable...to have to stand all day on those circular cutouts in the heel would be terrible.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
PAINFUL! I can't believe so many people are raving about these shoes! Cute, but I couldn't bear to walk across the room, let alone wear them for any length of time. Could it be that I just got a defective pair? This was my first attempt trying them and I'm not interested in them at all. Thank goodness for Zappos' excellent return policy and outstanding customer service. So grateful I can try things at home without worry.
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0 found this review helpful.
Overall1Rated 1 star out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I'm so upset with Jack Rogers. My daughter has owned these for less than a month and already the rubber has fallen off of the heel. This has happened with two other pairs of Jack Rogers I've had. VERY poor quality.
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0 found this review helpful.

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