Customer Reviews Frye Melissa Button Back Zip

Pretty boots, but they seem to be for people with narrow feet, skinny calves, and not in need of any arch support. Not at all comfortable on my foot. Wish they made a wide width, and had a little more support in the footbed.

I was excited to try these beautiful boots, but they're going back because there are a number of problems with them. First, these were possibly the most uncomfortable boots I've ever tried for just one reason: the heel section on the inside of the shoe is raised (but part of the front of your heel doesn't sit on that section), and it felt like something was jutting into my heels when I walked...it is like standing with just the back of your heels on the edge of a stair. Also, the zipper was very difficult to zip (and not because the boot was tight) and the leather had been ripped in one place along the zipper and then sewn over in an attempt to mask the error...this was to be my first pair of Frye boots and I must say that I am not impressed by the quality!

I decided to branch out from my favorite, Cole Haan, and try a pair of Frye boots. The cognac color is just what I was looking for and the 2 leather straps with snaps added an interesting detail. Why I didn't keep them is for the following reasons. The Frye tag sewn on the front interior of the boot made the leather crease. It was very noticeable and did not look like it would smooth out over time since it was sewn on. Also I had to unsnap the bottom snap and unzip the boot all the way to get my foot in. This would be too impractical for a mom with little kids. Finally the boots had a smooth bottom which provided little traction on carpet. I couldn't imagine wearing them outside in a midwest winter. Back to Cole Haan I go.

Not for anyone with a high arch! I love the look of these but have high arches and literally couldn't even get my foot in the shoe. The shoe itself seems fine sized but the zip only goes to the top of the heel portion and my foot was too high to get in that way. I have a bunch of frye shoes and was disappointed to not even be able to try these on! Also, the leather was much stinkier than most of the frye products I've bought in the past.

This is the second pair that I have to return. The zipper would not zip with the first pair. Now the second pair is having issues with the bottom snap - it comes unsnapped when I walk. Typically, I have not had issues with Zappos merchandise or Frye boots. Bad luck, I guess. Will try another style. Love the dark brown color!

I loved this boot, but it was quite snug over my instep. Usually, back zip boots do ok on my high instep, but these didn't. I didn't want to take a chance on keeping them and having them not stretch enough to be comfortable. But, I may re-visit them if I can't find another black boot I like.

I had wavered for weeks about buying these and ended up ordering them in the extended version of the boot. I was really disappointed when they arrived that the leather seemed thin and cheap. Nothing like my previous Frye purchases. Zappos' customer service was awesome and exchanged them quickly for a new pair. Unfortunately, the second pair had different quality issues. The leather was much better quality, but there were scratches in the boot (not from the distressed style), a cracked sole, and a large patch of weird discoloration. I was really disappointed since they were cute and a good price. Again, Zappos' customer service is awesome. I love the app for that. I'm not sure what's going on with the quality of the extended version of the boot.

I absolutely LOVE this boot...BUT...the shaft is too small for my calves. I also tried the extended version of this boot...BUT...the shaft was way too big for my calves. I could zip the 14" shaft up but would never be able to wear with leggings or jeans. I'm so sad I couldn't get these boots to fit

These boots were a disappointment. I liked the style. They're dressier than other Frye styles. But, the right boot was more narrow than the left which made my foot numb, the snaps constantly came undone anytime I brushed against them (like when crossing my legs), and they showed wear even when I only wore them around the house for a few hours. Sadly, I can't recommend these boots. Luckily, Zappos has the most amazing customer service ever! I explained my experience and was able to exchange these. I'm trying out the La Canadienne Passion boots this time. Hopefully I'll have a winner!

Super nice leather boot. Was way to tight on my calf. I could barely zip it up all the way. Extremely uncomfortable and stiff. I returned it.

Boot is beautiful, but zipper is nearly impossible to close. very disappointing!

These boots are dangerous. They are so slippery on the bottom. I wore them around my house and nearly wiped out both on the carpet AND on my hardwood floor. I can't imagine wearing them in the winter outside. These boots also run really long (a full size, I usually wear a 10.5-11 and the 10 was too long) but are super narrow through the forefoot so if you have a wider toebox I can't imagine them working for you. All that said they are beautiful boots. Wish they worked for me.

The quality of Frye Boots has gone down significantly over the past 10 years. Unfortunately, these boots prove that. I was extremely disappointed with the cheap looking leather and the strange, low-quality finish that was unevenly applied and made the leather look even cheaper. The boots fit fine and true to size, but buyer beware these look better in the photos than the product that arrives at your house. Thanks to Zappos for great customer service, as I'll be sending these back.

The pair I received must have been a second. The leather on the shaft of each boot did not match, and the stitching on the zipper was sloppy. It ran extremely small compared to other Frye 9.5 boots I have tried.

Wide at the ankle - my husband said they resembled rain boots. Sending back.

The boot is beautiful, but the durability is really substandard. I wore the boots 4 times and the button tabs on both boots came apart to the point of hanging on by a thread and one actually coming off completely. the stitching was loose and the pressure point on the boot is equal to crossing ones' legs or sitting in a car or chair, hence, creating fiction that created the problem. Before the tabs fell off they would often unsnap easily, which looks sloppy. I would not recommend these boots for someone who considers a pair of Frye an investment.

I really wanted to like these boots, but they looked like Hunter boots to me when I put them on with my skinny jeans. They were plastic-y, not what Frye should be, IMHO. They were too shiny, and the boots were loose around the ankle. Ugh! I was ready to wear them this weekend!

I was so excited to order this but very disappointed. The brown is nothing like in the picture; it's much darker. The sizing is weird, I am 6.5 in a lot of things but 6.5 was tight with this, though from trying the 7 in the past I know that'll be too loose and big. Back zip was a major attraction for me, but I have to say the zipper is pretty bad quality and had to struggle with it. I'd have expected better from Frye, and from boots at this price!

Beautiful boots but the measurement of the calf circumference is WRONG. I have 14.5" runner calves and they were swimming in these boots. At least 3 fingers between my calf and the boot. Gorgeous and perfect if you've got big calves but not the boots for me. They're going back.

Skinny-calved girls, rejoice - these will work! I have little bird legs, and I'm pleased with the fit of these. I'm happy that I wouldn't have to take these in to a cobbler to get taken in, which always adds about $60 to the price of any boot I buy. HOWEVER, I question the quality. I have Frye shoes and short boots, both of which I am very happy. But the first pair I ordered of these boots had misplaced snaps on the top. The snaps were a little off, so that the tab was loose when fastened, not flush with the boot. (I hope that makes sense.) The bottom tabs at the heel seem to be fine. ALSO, the shafts of the boots are ever so slightly different heights! WHAT? I noticed it in the mirror, so I took then off and compared them. Sure enough, one of the boot shafts is a good 1/2cm shorter than the other. Not much, but as I say I did notice it in the mirror. I am going to order another pair, hoping that the flaws were just a fluke. They had better be perfect at this price!

As I said earlier, I decided to get a second pair of these in black. They arrived today, and are beautiful. Unfortunately, the zipper on the left boot is obviously defective--you can see it's sewn in crooked, which makes it almost impossible to zip without tearing up your fingers (I did!). The zipper on the right boot is also extremely difficult to zip. Because i love the dark brown Melissa button back zips I got last year, I am going to give these black ones another try. Unfortunately, instead of buying them from Zappos, I will be going to the new Frye store in Georgetown, where I can try the boots on to make sure the zippers are right. I love Zappos, but I wish they would do better quality control and this is a problem that could easily have been seen before shipping out to customers. Since so many people here have complained about the zippers, they should check these boots before they go out.

I don't recommend these boots because of the zipper construction. The back zipper goes around the back of the heel and it came apart from the leather. I returned the first pair after a few months when this happened and ordered them again, hoping it was just a fluke. But the same thing started happening on my second pair within a few weeks, so I returned them again. Too bad because they are really cute and comfortable. I ended up getting the Frye Lynn Strap Tall, and they are perfect with a side zipper.