Customer Reviews Lucky Brand Emmie
Write A ReviewRating Summmary:
2279
2,279 total reviews
Review Breakdown:
48%5Rated 5 stars out of 5
22%4Rated 4 stars out of 5
16%3Rated 3 stars out of 5
8%2Rated 2 stars out of 5
7%1Rated 1 star out of 5
Customer Fit Survey:
61%"Felt true to size"
87%"Felt true to width"
63%"No arch support"
Additional Reviews
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Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style1Rated 1 star out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Very comfortable but all that extra padding makes the shoe feel kind of frumpy on my foot (in Nude specifically). Fine for fall but seems too bulky for spring or summer.
Jess, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
These are simple and cute but tiny. I wear an 8.5 in just about every show brand and had to squeeze my feet into these. I will try another size - maybe .5 or 1 size larger.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
Runs small- I'm between and 8.5 and 9 and the 9 is right but still a bit snug. Style is beautiful- not too much toe cleavage and pretty style. Color and material look a little blah. Very light and flimsy with no support (like a slipper) but I like that. I just got them and they dig into my heel with first wearing so I put clear medical tape on my heel (or a bandaid). Cute looking.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Beautiful shoe, feels like it runs small. I ordered wide width (and in hindsight, I don't think I would have been able to put them on without it). I am usually comfortable in a 7 but in these, my toes were pushing out the edge and it felt like I was stepping off of the insole. If you order these, go larger. You will look pretty, but it will feel like walking barefoot.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I sized up 1/2 size like everyone said and they fit great! Super cute, simple, stylish flat. I got the Turkish Blue and got lots of compliments on my first day wearing them at work. Probably not a great shoe if you have to walk or stand a lot, but I walk around my building quite a bit throughout my work day and didn't have any pain or rubbing. The material is soft and comfortable from the start - no breaking in period necessary.
Rachel, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style2Rated 2 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
The leather on these is much softer than any others that I have tried (seriously, who likes all of those stiff-leather ballet flats that are available now??) but unfortunately they ran a half size or more small. I am an 8 - 9 and would need a 9 or 10, which I have never ordered. They are quite dull looking and I think the toe could use a little shape stylistically. Too bad.
LV, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I ordered a size 11 (which is my true size) they were comfortable at first but as I wore them during the day it felt like my feet wanted to explode out of them. Of course I already threw out the the box and receipt so I can't return them. Basically they run a little small.
Linda C, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I bought these shoes off the reviews. They are okay if you are at work and sitting for periods of time. Mine are very uncomfortable for walking at the mall or long periods of time. They are very tight through the middle part of your foot and do not have support. I would not purchase them again.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
They look like I expected, but were small. I normally wear a 9, ordered a 9.5 and they were still really snug and uncomfortable on my foot. I might try again with a size 10 and see if that ends up better.
Emily, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
These shoes are so comfortable. I pulled them out of the box and was able to wear them all day. There was no break in time. I have had the 2 weeks and there is already a hole on the inside of the shoe which is a bummer since they were not inexpensive. Overall I love the comfort of the shoe and the style but I am not sure how long they will last. I did go up a half size from some other reviews I read and they are a perfect fit.
Natalie M, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I bought 2 pairs of the Emmie in 2015. Fast forward to 2015, they have gotten smaller and the quality of the leather has decreased. I wear a size 12. So this time I noticed that they were available in size 12w. But they were smaller than the original 12's that I bought in 2013. I love these flats, but the sizing isn't consistent from year to year.
Katie, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style2Rated 2 stars out of 5
Runs SmallRuns Large
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Poor SupportGreat Support
A lovely little shoe - very elegant and graceful, and beautifully constructed - but too delicate-looking for my short, wide feet and thick ankles! A bit youthful for me too, perhaps (I'm 57). It just didn't work on me with any part of my wardrobe at all. The leather was luscious, though, the insole was nicely padded, and the sole was very grippy/non-slip; however, the upper edge of the heel dug into my heel, so I would have needed heel pads if keeping.
I'd also recommend:
Eastland and Natural Soul
Widefoot, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort1Rated 1 star out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Really cute, but they hurt! The back of the right shoe digs into my heel. I'm normally an 8-1/2 or 9, I ordered a 9 and still had that problem. I tried to wear around for a few minutes but the problem only seemed to get worse. Unfortunately, I will be returning. The pattern looks great though, and looks like it would hide dirt well.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort5Rated 5 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I have now tried on 3 pairs of these shoes and although all of them were a size 9 1/2 they all fit differently. The navy pair fit perfectly, the black pair were very tight, and the green pair the left shoe was almost 1/2 an inch bigger than the right shoe. As long as you don't mind returns when they get it right it's a very comfortable shoe.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort2Rated 2 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
The shoes are super cute. They go with so many outfits, however, they are not comfortable. I have other ballet flats that I can wear for hours, however, I find myself wanting to slip them off soon after I have been walking a bit.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style4Rated 4 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
Wish they made these better. I liked the design/color, but there was no ventilation at all for my feet. Bought them 3 months ago and wore them a couple times a week just to work, and the sole is already coming off. Poor quality, even for the price.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I purchased these for going on a trip in black and gold. I bought wide to accommodate problematic feet. They packed easily, and are light weight. They are very basic. They served the purpose. I would not recommend them for a lot of walking.
Margi L, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
I got this in size 7/black. It fits pretty well. They are solid black flats but I did not like how the toe area looks when I walk.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style4Rated 4 stars out of 5
Verified Purchase
Runs SmallRuns Large
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Poor SupportGreat Support
Cut very small. Usually wear a 6.5, went up to a size 7 for the leather style, which fits great. These are really short in length for a 7.
CRV, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Reviewed at Lucky Brand
The photo of the dark red shoe shows it as suede, I received leather. The less than helpful (and slightly condescending) chat rep pointed out that the description says that they're leather. Guess what, Kayleigh? The description for all of these Emmie flats says leather even though the ones with pineapples and stripes are fabric and the floral shoes are suede.
I don't think it's that much extra work for the descriptions to match the photos and the photos to match the items that are sent. It's even less work for the chat reps not to be rude about Lucky Brand's website errors.
Rating:
3/5 for the shoes (my older pairs are much better quality)
5/5 for the free shipping, speed of delivery
2/5 for website accuracy
1/5 for customer service (my previous customer service interactions have been pleasant)
LuEtBoo,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort4Rated 4 stars out of 5
Style5Rated 5 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I want to love these shoes. I am a size 10½, but in flats generally have to go with 11. I ordered an size 11 in these and they are too small! I wore them and hoped that they would stretch since they are leather and elastic, but they did not. I never have problems with shoes causing pain, but these definitely rubbed on my heel. The light cushion on the sole made these better than average for flats.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style5Rated 5 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
The 8.5 was too small (the shoe fit but the band was uncomfortable), and the 9 was too large. I'm disappointed because these are really cute flats! Will need to return.
Anonymous, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
I got this shoe in my usual size but I should have sized up because it seems to run small. I got the grout color which looks like a nice neutral, but the more I look at it, it has a dingy gray overtone that makes it look dirty. I have the hardest time finding ballet shoes that fit well, and these were not them either.
Jiyoun K, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Verified Purchase
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes arrived quickly in great condition, but the color was more of a gold shade and I needed a silver or cream hue. They were also very wide and had gaps in the side around my foot. I sent them back.
Jenny G, Zappos Customer,
0 found this review helpful.
Overall3Rated 3 stars out of 5
Comfort3Rated 3 stars out of 5
Style3Rated 3 stars out of 5
Runs SmallRuns Large
Runs NarrowRuns Wide
Poor SupportGreat Support
These shoes are just plain hot, and they do not admit of wearing liners to make them more breathable due to the way they grip your heel at the back - they either yank them off or pinch them into your heel. I thought maybe breaking them in would help, but they are worn enough now to look pretty shabby, and they are still suffocating. Moreover the shabbiness happened pretty fast in the otherwise lovely and versatile medium brown color - I have narrow heels with medium width feet otherwise, so I am hardly a wide width, but the leather along the sides frequently comes into contact with the ground, gathering dirt and staining the leather quickly.
Emmers, Zappos Customer,
0 found this review helpful.