Customer Reviews New Balance MW576

Great to deal with, fast shipping, shoe was just what I wanted, true to size. I have dealt with this company many times, AAA. Thanks Zappos.

This is an excellent shoe for people on their feet all day. It provides comfort and good support. I added the hideously bright orange supports for an additional cost and was happy that I did. Zappos' service is stupendous, quick and (at least for my three orders) flawless.

I\'ve had several pairs of MW575 and MW574 in size 10EE. I always was able to just put them on and in about 2 hours they were broken in and felt great for months. I purchased 2 pairs of MW576 thinking they\'d be the same, but they were very uncomfortable, even after 2 weeks. The bump in the middle of the forefoot was so large that it annoyed me with every step. Even though this shoe looked to be the same length, I was crowded in the toe box. I even tried new insoles but they were even more uncomfortable. \r\n\r\nI called New Balance to find out what was going on and they informed me that the MW575 was made on the AL-1 last, but the MW576 changed over to the SL-2 last (making it a completey different fitting shoe). New Balance was very responsive and allowed me to return the 2 pairs directly to them. They sent me a pair of MW926 in black and a pair of MK706. The MW926 was OK for a while (even more stable in the heel), but still not as comfortable as the MW575, and after about 4 months have become very uncomfortable. The MK706 was both too short and wide in the midfoot and heel so I couldn\'t stand them for more than an hour. New Balance has suggested I try the mw845 so I\'ve ordered a pair of those to try. I\'ve also tried on a variety of NB and other brands at local stores, but haven\'t found anything that fit like the MW575. \r\n\r\nI\'ve come to rely upon my New Balance shoes for consistent fit and to get me through the day, but this new model was an extreme disappointment. I don\'t understand why NB took a great product and ruined it for me. I have to give NB kudos for making a wide range of sizes and for good customer service. My complaint is that NB gave me something great then took it away. This is a cardinal sin of customer service. \r\n\r\nThe bottom line is if you liked the MW575 don\'t count on the MW576 as a replacement.

This shoe looks like the work shoe I wanted, all black. Normally, I wear NB 608AB, but they are getting harder to find. So I tried a pair of MW576. I am a letter carrier and walk about 6 miles a day. I hate the pain this shoe causes especially in my right foot. I even bought Spenco shoe inserts and the pain kicks in eventually. I will never buy this shoe model again. I never had pain from shoes when I wore 608 cross training. I heard they made a newer model and I will check it out. The MW576 was just so uncomfortable that I wondered if there was a defect in the right shoe. The pain was in the ball of my foot. Overall, this shoe sucks.