Customer Reviews Frye Veronica Short

Super cool look and fit!

I initially ordered this boot by accident. I reached out to customer service 5 minutes later and asked for assistance in combining my 2 orders and removing this boot, as I didnt realize it wasn't part of the sale. They answered me back saying they would try to cancel both my orders so i could fix it. I didn't hear back for hours. I kept reaching out and the next time they responded was to tell me my orders had shipped. That was the next day. The boots arrived. All 4 that I purchased and ALL of them were too narrow, even the wide leg boots. I was bummed and had to return them all. So long story short if you have athletic calves, these boots are not for you. I am still waiting on the return label for my 4th pair of boots that I requested on Nov. 29th. I am disappointed in the customer service I recieved. At this price point I was expecting a much better experience.

I never received my order either a porch pirate got it or the UPS man delivered to wrong address. I have been asking FRYE for help and have only received an email stating they are busy due to holidays and their sales. If they can't find my order then I want my money returned so I can find some boots locally. I did have the insurance on my purchase thankfully.

Love the smell of leather fits perfectly

Your return policy and customer service is shockingly bad

Absolutlely beautiful! Top quality in all aspects! I'm getting them broke in and they will just get more comfortable! Very Happy with my purchase .

I am so happy with my purchase. Yes, it smells like leather, and I don't mind the smell at all. It reminds me that I'm wearing a high-end, most comfortable boots. They look great with leggings, skirts, dresses and certain jeans. I did order my size but have to admit that reading some of these reviews really confused the hack out of me. I'm a size 7 in every brand, have worn them several times and feel them a little more loose now. It reminds me a bit like the Birkenstock WITHOUT the pain. It molds perfectly to your feet. I suffer from Rheumatoid Arthritis with severe pain on my legs down to feet so these are perfect for pain sufferers. Just my opinion.

Without the leather liner the boot slouched down more and is a bit harder to get on versus the lined version. You can just slide your foot in like the older version. Disappointing that that removed it.

The shaft is way to slouchy!!!

The leather of this boot is very soft. The boot is comfortable from the first wear ( no breaking in)

Much too tight in the toe box compared to fit of the heel. color is really pretty though. I would recommend buying them and seeing if they fit you.

Love Frye boots. Bought my normal size 9 and wearing with thick socks. The boot is very slightly long (which I like); toe box a little narrow for complete comfort. There is comfortable room in the rest of the boot, which I hope does not become too sloppy with time. Upper is soft and supple. Color is ok but not the warm red as pictured on website. The adjustable straps are great for customizing the fit. Overall, happy with purchase.

Seam ripped down the back after about 40 days of wearing, contacted support. They refused to help, only offered small discount on a future purchase. I really just wanted the expensive boots I purchased to be wearable. Dont recommend these products, too expensive, bad quality, poor customer support

Im a size 8 but bought them in a 8.5 because of the comments. I had to return them for the 8 and they fit perfectly. I feel they are true to size. The return process was very easy and very fast. No problems. The boots are super comfortable. I love everything about them. Of course the all leather smells amazing. The look is classic. Ive received many compliments.

I had such high hopes was hoping they would be my new adventure boots. They do look amazing. They just feel awful when you wear them. The heel is as wide as the toe box so my foot slides up and down even with an insole, they dont fit correctly, Due the the ridged return policy, Im stuck with them. How do you know a pair of boots really fits if you cant wear them a little.

I really liked everything about them. The look is good, the leather was soft the fit was just right. I think they will be my go to boots. Thank you

Didnt like them. I sent them back

Shaft was flimsy and although I understand good boots need breaking in, they were way too uncomfortable and tight. Disappointed.

I am short and i love how these boots look on me. I am getting another pair because they are perfect!

I have bought 8 pair of FRYE boots before these are just odd!?!?!

I thought they would be a bit taller than they were. For the price anyway

I thought they would be a bit taller than they were. For the price anyway :female_sign:

Beautiful boot. Comfortable.a little snug across to of boot but guessing will relax with wear.

These boots are very nice soft leather. The right boot is smaller than the left. Very disappointed!!!

Beautiful leather and style. A tad tight across the top of the foot, but will probably break in the more they are worn.